• Bookmark

    CycleGear

CycleGear

Write a Review

Overview

CycleGear has a rating of 4.8 stars from 5,726 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.

  • Service
    648
  • Value
    14
  • Shipping
    2081
  • Quality
    5541

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 93.7%
Positive
4,884
Neutral
172
Negative
155
View ratings trends

Instant Feedback

18,248 reviews

1
See all photos
How would you rate CycleGear?
Top Positive Review

“Woman's leather jacket”

Craig R.
11/29/24

It's tough to shop for clothing on the internet since one can never be sure how well things will fit. Other than that, purchasing was easy and fast and the jacket arrived very quickly with no issues related to shipping.

Date of experience: 11/19/24
See positive reviews
Top Critical Review

“Lousy service”

Robb T.
9/14/24

Was told I'd get a call the day the fuel line I ordered came in. I didn't hear anything for a week so I tracked it- it had been delivered to the store 5 days ago. I call the store and when they found it they said " it's here, was just delivered." I asked why I never got a call since FedEx tracking showed it delivered 5 days earlier. I was told "FedEx does that a lot, they mark something delivered that hasn't been."

Date of experience: 9/4/24
See critical reviews

Reviews (5,726)

Rating

Timeframe

Other

Reviews that mention popular keywords

cycle gear (903) shopping experience (75) customer service (494) right size (31) couple days (23)
Thumbnail of user mazd5
New York
1 review
0 helpful votes
  • Send Message
March 7th, 2024
Verified purchase

Went in, tried stuff on, paid and rode away a happy camper.

Reason I chose this business:

15 minutes from my house.

Quality

Date of experience: March 7, 2024

Thumbnail of user jamesb9427
Virginia
1 review
0 helpful votes
  • Send Message
March 7th, 2024
Verified purchase

Ordered gift card and it was delivered via email very quickly.

Quality

Date of experience: March 7, 2024

Thumbnail of user davidd5948
Pennsylvania
1 review
0 helpful votes
  • Send Message
March 7th, 2024
Verified purchase

Used credits and found deal on tank bag. Shipped fast, fit bike as expected. Great experience.

Quality

Date of experience: March 7, 2024

Thumbnail of user izzyp15
New York
1 review
0 helpful votes
  • Send Message
March 7th, 2024
Verified purchase

Everyone was incredibly helpful and nice! Keep up the good work!

Quality

Date of experience: March 7, 2024

Thumbnail of user majal13
New York
1 review
0 helpful votes
  • Send Message
March 7th, 2024
Verified purchase

Excellent experience! Fast shipping and great products. Love cycle gear

Quality

Date of experience: March 7, 2024

Thumbnail of user dmitric5
Georgia
1 review
0 helpful votes
  • Send Message
March 7th, 2024
Verified purchase

Highly recommended and good quality! Fast shipping

Reason I chose this business:

Cycle gear is my number one choice

Reason I chose this product:

The best product

Quality

Date of experience: March 7, 2024

Thumbnail of user cyclebmwa
Washington
1 review
0 helpful votes
  • Send Message
March 7th, 2024
Verified purchase

Something i considered as a need and was fairly priced.

Quality

Date of experience: March 7, 2024

Thumbnail of user cycles7
Colorado
1 review
0 helpful votes
  • Send Message
March 6th, 2024
Verified purchase

Purchase was only made as the mounting cost made the deal more attractive

Quality

Date of experience: March 6, 2024

Thumbnail of user meeng1
New York
1 review
0 helpful votes
  • Send Message
March 5th, 2024
Verified purchase

Overall experience was good. Ordered the wrong size. Had an easy return and quick replacement.

Quality

Date of experience: March 5, 2024

Thumbnail of user sergiot102
New Jersey
1 review
0 helpful votes
  • Send Message
March 6th, 2024
Verified purchase

They exchanged my jacket without any questions,
Thank you

Reason I chose this business:

Customer service best

Reason I chose this product:

Revit brand and good price

Quality

Date of experience: March 6, 2024

Thumbnail of user carlq152
Wisconsin
1 review
0 helpful votes
  • Send Message
March 5th, 2024
Verified purchase

👍🏼 Military discount! Great deals and huge inventory!

Reason I chose this business:

Great gear selection

Quality

Date of experience: March 5, 2024

Thumbnail of user tonyd1438
New York
1 review
0 helpful votes
  • Send Message
March 5th, 2024
Verified purchase

Salesman was professional and well knowledgeable on my issue!

Reason I chose this product:

Great experience with these tires in past.

Quality

Date of experience: March 5, 2024

Thumbnail of user danielg2800
Virginia
1 review
0 helpful votes
  • Send Message
March 4th, 2024
Verified purchase

The employees at the store helped guide me towards the right helmet for my needs.

Reason I chose this business:

Specialized product selection

Reason I chose this product:

Affordable and ece 22.06

Quality

Date of experience: March 4, 2024

Thumbnail of user jordann216
New York
1 review
0 helpful votes
  • Send Message
November 18th, 2023
Verified purchase

I ordered on a Tuesday and the guy said if I was lucky it would show up on Fri but if not Monday. It came on Monday like I expected, in perfect condition.

Reason I chose this business:

Only motorcycle place I know of.

Reason I chose this product:

It was a guardian bell for my brother.

Quality

Date of experience: November 18, 2023

Thumbnail of user marcelop58
Argentina
1 review
0 helpful votes
  • Send Message
June 8th, 2024
Verified purchase

Is great and easy! Siempre lo mejor y mejor precio, y muy buena atencion

Reason I chose this business:

Good products and good price

Quality

Date of experience: May 29, 2024

Thumbnail of user robertt3970
Oklahoma
1 review
0 helpful votes
  • Send Message
March 5th, 2024
Verified purchase

Ordered Parts they were delivered fast. Without issues.

Reason I chose this business:

Close to where I live.

Quality

Date of experience: March 5, 2024

Thumbnail of user marcusb517
Minnesota
1 review
0 helpful votes
  • Send Message
March 1st, 2024
Verified purchase

Ordered my product and it came as advertised. It was a great price.

Reason I chose this business:

They have great prices

Reason I chose this product:

It was a good price and value?

Quality

Date of experience: March 1, 2024

Thumbnail of user billd1122
Oregon
1 review
0 helpful votes
  • Send Message
March 2nd, 2024
Verified purchase

Great so far. Fit and comfort is perfect and the design is exactly what I was looking for.

Reason I chose this business:

Local and has good inventory

Reason I chose this product:

Cross between motocross boot and flexible to walk in.

Quality

Date of experience: March 2, 2024

Thumbnail of user aldint
Missouri
1 review
0 helpful votes
  • Send Message
March 3rd, 2024
Verified purchase

Got my gear in a reasonable time. Happy returning customer.

Reason I chose this business:

Because they have a great selection and there is a local store.

Quality

Date of experience: March 3, 2024

Thumbnail of user mathewb140
Kansas
1 review
0 helpful votes
  • Send Message
March 3rd, 2024
Verified purchase

It was very easy to find what I needed, great selection, comparable prices, and fast delivery.

Reason I chose this business:

Returning customer

Reason I chose this product:

It was the best fit for my bike and my needs.

Quality

Date of experience: March 3, 2024

Thumbnail of user vixent
Arizona
1 review
0 helpful votes
  • Send Message
March 3rd, 2024
Verified purchase

Simple to use filters aided in finding the right jacket for me.

Quality

Date of experience: March 3, 2024

Thumbnail of user santiagoc113
Iowa
1 review
0 helpful votes
  • Send Message
March 2nd, 2024
Verified purchase

The brakes are super grabby, easy to replace and perfect fit!

Reason I chose this business:

Great sotre, fast service, many choices!

Reason I chose this product:

Other clients reviews

Quality

Date of experience: March 2, 2024

Thumbnail of user abrahamk81
Hawaii
1 review
0 helpful votes
  • Send Message
February 24th, 2024
Verified purchase

Easy fast and efficient will definitely order from them again I give them 5 stars

Reason I chose this business:

It seemed legit

Reason I chose this product:

It was cost efficient

Quality

Date of experience: February 24, 2024

Thumbnail of user nikolaid3
California
1 review
0 helpful votes
  • Send Message
February 13th, 2024
Verified purchase

Got delivered pretty quick and i am very pleased with how the jacket was packed in the box

Quality

Date of experience: February 13, 2024

Thumbnail of user lisaf2671
Ohio
1 review
0 helpful votes
  • Send Message
February 27th, 2024
Verified purchase

Haven't been able to ride yet to see the wind noise but it fits good and the design is awesome!

Reason I chose this business:

One of there employees helped me pick out a helmet that would fit me better then the helmet I had after talking and comparing a few

Reason I chose this product:

The design was nice and one of the cycle gear employees recommended this helmet over a few others I was looking and gave some good reasons

Quality

Date of experience: February 27, 2024

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Brand Reputation Management
Typically responds within 3 days

How do I know I can trust these reviews about CycleGear?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about CycleGear?