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CycleGear has a rating of 4.8 stars from 6,006 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,936 reviews
Online service is great my item was shipped right before Christmas like promised on website!
Date of experience: January 1, 2025
Purchased online and shipped to the store. Great customer service at the Medford Or. Location. Always friendly staff.
Great prices and service
Motorcycle exhaust upgrade
Date of experience: November 16, 2024
I'm thrilled with my Scorpion jacket! I sized up by 1 size and it fits great!
Date of experience: December 31, 2024
The customer service was great and the gentleman who helped us was amazing!
My son goes there all of the time.
My son wanted a jacket.
Date of experience: December 30, 2024
Delivered what I ordered on time. Will order again. Good selection of products
Date of experience: December 31, 2024
Real happy on the whole buying process. Clerk saved me money by finding a promo code that saved even more off of sales price.
Selection and close to home
Wanted top quality and fit.
Date of experience: November 9, 2024
I had to do an exchange, helmet was not in stock. Front desk ordered online for me said it would take 5 days… my helmet was in store for pick up in 3 days just in time for our ride! Couldn't be any more happier with my purchase.
Date of experience: October 11, 2024
Store employees were super helpful, and the delivery was very fast. Thank you!
Best selection and value.
Best product for safety
Date of experience: December 30, 2024
Helmet delivery was right on time and exactly what I ordered.
Previous customer
Needed helmets for my grandchildren and myself
Date of experience: December 30, 2024
Easy enough to order what you need. Prices are decent especially with the RPM cash back.
Good prices. Store nearby. Fast shipping and delivery.
Good reviews.
Date of experience: December 30, 2024
I really enjoy the service and rebates from CG. These guys are great and super helpful.
Date of experience: June 17, 2024
Easy transaction and great price! Shipping is also on time as promised date
Best Price!
Date of experience: December 30, 2024
Customer service was excellent! Personnel was helpful!
Returning customer
Date of experience: August 20, 2024
I ordered from Cycle Gear before, and my gift was well received!
This is my son's favorite store.
Date of experience: December 30, 2024
It was easy and fast shipping! I can't wait to order something else.
Date of experience: December 30, 2024
Always happy with service and products. Too bad the one that was local moved several years ago.
Harley couldn't get the part after being on back order.
Easy to use and saves time at fill up time.
Date of experience: December 30, 2024
The staff helped me not only choose the right helmet, they made sure I ordered the correct size.
Date of experience: December 25, 2024
We ordered an item and received it very quickly despite the holiday season.
Date of experience: December 29, 2024
The website said the grips i ordered would fit, but they ended up being too tight and I was unable to use them without causing issues with the throttle.
Lovely staff in store and good prices
Cheap and looked comfortable.
Date of experience: October 24, 2024
Ordered a zero gravity windscreen pretty sure I got somebody else's return. The stickers were missing and it was just in a random bag shoved in a box.
There was a sale
Its what i wanted
Date of experience: October 25, 2024
Best price also sale doubled up with mil discount.
Date of experience: October 14, 2024
It is fascinating to buy at CycleGear because their products are of good quality and arrive on time.
Because they have what I need
Because it corresponds to the description and is appropriate for the helmet I had selected, an arai corsai.
Date of experience: November 22, 2024
Everything went well, tire came in when it was supposed to..
I have used the RWC store for a long time over 20 years.
I replaced what my motorcycle came with.
Date of experience: December 28, 2024
Ordered, received, and installed at pickup.Great customer service
Large helmet selection
Needed to tighten my helmet and they have all the parts
Date of experience: December 28, 2024
Quick, accurate & efficient.
Will use Cycle Gear in the future
Date of experience: December 28, 2024
Ordering was quick and easy. The package arrived quickly, even with the holiday rush.
Date of experience: December 20, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.