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CycleGear has a rating of 4.8 stars from 5,724 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
18,242 reviews
It's tough to shop for clothing on the internet since one can never be sure how well things will fit. Other than that, purchasing was easy and fast and the jacket arrived very quickly with no issues related to shipping.
I stopped in the store in Allentown for 2 new helmets. The only option in the sizes we needed were white or that weird blue color... I can't believe black had to be ordered. But they shipped on time, and arrived in perfect condition... so no complaints
Everything was great and delivered on time… and fast.
That’s the go to for anything motorcycle related
Time for new chain sprocket… and upgrade my bolts for my sprocket
Date of experience: February 14, 2024
Great experience great customer service experience
Date of experience: February 14, 2024
Slow delivery slow response to questions regarding delivery
Pd for express delivery took a week to get part
Lots of parts selection
What I needed decent price
Date of experience: February 13, 2024
Easy to order, shows up in a timley manner, can't ask for a better experience
Local store and warehouse, always speedy service
Great tire at an affordable price, have friends that have used this tire on BMWs, Pan Americans, and Tigers. Does everything at half the price.
Date of experience: February 14, 2024
My go to for tires
Date of experience: February 10, 2024
Date of experience: October 14, 2023
They helped me size my helmet and order a pin lock. Thanks much!
Great service and near home.
Date of experience: February 14, 2024
Good service nice people, used their services for many year, always satisfied
Always good service
Needed a helmet
Date of experience: February 13, 2024
Very helpful. Went above and beyond to help me get just what I needed. Thanks!
Large selection good team
It has all the features with a great price
Date of experience: February 13, 2024
Easy to buy and navigate. Items was delivered on time
Great deals and can find the items
Date of experience: February 13, 2024
Easy to deal with customer service representatives
It's what I wanted
Date of experience: February 13, 2024
Easy order. Great price. Always good service online or in store
Date of experience: February 13, 2024
No issues. Timely delivery. Smooth transaction. What more could you ask for?
Date of experience: February 13, 2024
Easy ordering process. Fast delivery, arrived sooner than expected.
I had already ordered from cycle gear in the past and trusted them again
I needed some gear and I got a good deal on it.
Date of experience: February 13, 2024
The sales person was very helpful and i enjoy supporting this local business
Outstanding customer service
Date of experience: February 13, 2024
Very good experience… fast and the right items received.
Price and availability
Date of experience: February 13, 2024
Excellent, friendly service experience! The store staff is exceptional.
Date of experience: February 13, 2024
Shipped right away to my doorstep the following week.
Date of experience: February 14, 2024
Ship times were not accurate in accordance to what the website said.
Typical, not bad not the best.
Date of experience: February 14, 2024
Ordered and received my items in a timely manner. Thanks!
Because they have good service and market pricing on things I use in my hobby.
Cause I f**ked up and bought a Goldwing
Date of experience: February 14, 2024
Kicked $#*! as always! Every person is amazing to deal with.
Because of Virginia
Date of experience: February 14, 2024
Quickly arrived to pick up at my store. Fit great and exactly what I wanted
Date of experience: February 13, 2024
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.
I have been doing business with CycleGear for 20 plus years
Have been doing business with you for 20 plus years
Why would I go to your store
Date of experience: February 14, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.