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CycleGear has a rating of 4.8 stars from 5,722 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
18,236 reviews
It's tough to shop for clothing on the internet since one can never be sure how well things will fit. Other than that, purchasing was easy and fast and the jacket arrived very quickly with no issues related to shipping.
I stopped in the store in Allentown for 2 new helmets. The only option in the sizes we needed were white or that weird blue color... I can't believe black had to be ordered. But they shipped on time, and arrived in perfect condition... so no complaints
The staff helped me figure out which stands I needed for my cycle, and which pegs I needed for my cycle to worked with the stand.
Recommended from other bikes
Wanted to learn fixing my bike
Date of experience: October 9, 2023
Shipped quickly and they are superbly rubbery. Bet prices too without going to that monster-type place.
Good luck in the past.
Best performance available in the classic sizes.
Date of experience: October 9, 2023
Everything you want on one website
Quick efficient and priced right
Deals so good, you'll think it's your birthday‼
So Cal native used them for years
Date of experience: October 11, 2023
Date of experience: October 3, 2023
A real guy greets you with a handshake and I was greeted with a handshake I appreciated their professionalism.
Had the tire I wanted and the ability to put it on.
Great reviews.
Date of experience: October 6, 2023
Me encanta la diversidad de sus artículos, excelente atención al cliente y muy fácil acceso
Me encantó y excusividad
Date of experience: May 13, 2024
Great experience first time ordering on line. Easy to find what your looking for, plus they have good closeout deals
You guys have to best helmets and the pricing is great
Date of experience: October 4, 2023
Fit perfect to size, they look great and at a great price did miss the Black Friday deal though!
Great Price and we have a store near by.
Price, looks and true to fit with reviews.
Date of experience: December 28, 2023
I received my gear in a timely fashion
And very well pleased thank you.
I like the quality of their apparel
Date of experience: February 1, 2024
Harth is a great store manager. He understands the product and how to work with customers, even when he is serving several at the same time.
Date of experience: August 28, 2023
My tires showed up within a few days. I was anxious to get them. I had bought a Sportster with rotted tires so I NEEDED these to get on the road.
Date of experience: November 11, 2023
Good site, easy to use and order. The store staff is always great.
My go to local motorcycle shopping.
Date of experience: January 30, 2024
Good selection
Date of experience: October 2, 2023
Kaela was very pleasant and knowledgeable. She helped me place my order, and installed my Cardo when the helmet came in.
There is a brick and mortar store not far from me and their helmet selection is better than anywhere I’ve been
What I wanted in a price range I wanted with great reviews
Date of experience: November 20, 2023
Always have a great shopping experience at my local Cycle Gear (Harrisburg, PA) or online. Great products, and always have questions answered.
Best place to shop for all things motorcycles.
Needed a new helmet after a crash. Wanted gauntlet style gloves.
Date of experience: October 16, 2023
The Cycle Gear location in Lomita has such a wonderful staff, who are extremely knowledgeable about everything they sell in the store as well as fantastic advice, knowing so well about what they're selling and doing there. Also, so very polite and so good at remembering my name, and even the motorcycles I have! I've been to a few different Cycle Gear locations, and they also are fantastic, but the Lomita location when I walk in, I am greeted with a very kind hello Randy, and asking how I'm doing before I have any questions about something that I'm interested in buying! Anthony, Sam, and especially Alli, are so very helpful and I've never had such nice customer service anywhere in my life! Maybe just the love of motorcycles that we all share, that it has a family vibe, and that I'm welcome as a part of the Cycle Gear family. Alli and Anthony have always remembered my name since the first time meeting them, and I recently just met Sam, who was so very helpful as well! Plus, even before I met these wonderful people, when I've been in there in the past before they worked there, I was always treated with respect and never felt awkward about asking questions, or asking more personal questions, and this is where Alli really helps, and just a little help with, "what do you think about this color on me?" Lol, but it's just helpful to feel comfortable enough to ask such a question. Long story short, the Lomita location is my one stop shop for everything I need, from gloves to boots, and everything in-between! I highly recommend you going to this location, and ask for any of these people, for some very friendly and informed staff, any questions or help you might need, and you'll be very pleased with how friendly and helpful everyone there is! It's been an honor to write this review, and thank you for reading this
Date of experience: April 3, 2023
Tire purchase was easy and shipping was fast.
Install expected this summer.
Tire and mounting fee price
Date of experience: January 24, 2024
Quick and easy, haven't installed the part but I'm sure I'll be impressed
Just tried it out
Date of experience: January 26, 2024
Every single time I shop at cycle gear it's amazing friendly eager to help and just an amazing team throughout thank you Little Rock cycle gear
Cuz they're my number one go to
That's what I needed for my
Date of experience: October 7, 2023
Not enough parts in store, so I ordered them n drove around without brakes for a week 🙃
Date of experience: January 26, 2024
No problems. All went well. I ordered the tire online and it was shipped to the store.
Date of experience: December 27, 2023
Good customer service
Good customer service
Good customer service
Date of experience: May 10, 2024
I purchased some Kriega tail bags that fit with the Kriega bag I had purchased before. The site was simple to use.
I had purchased from them before and there were no issues. Also they have a location in my hometown which allows me to go in the store for in person help as well.
Date of experience: October 4, 2023
Good prices seamless website items exactly as described online
No competitors
Date of experience: January 24, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
Thanks for reaching out to us, Brandon. We appreciate you taking the time to write in. Hearing from customers directly regarding their experience can only help us improve as a company. Feel free to let us know if we can be of any other assistance.