CycleGear has a rating of 4.8 stars from 5,720 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
It's tough to shop for clothing on the internet since one can never be sure how well things will fit. Other than that, purchasing was easy and fast and the jacket arrived very quickly with no issues related to shipping.
I stopped in the store in Allentown for 2 new helmets. The only option in the sizes we needed were white or that weird blue color... I can't believe black had to be ordered. But they shipped on time, and arrived in perfect condition... so no complaints
Excelente todo fue como lo acordamos excelente excelente
Por excelente
La vieja murió
Date of experience: May 8, 2024
Fast & easy ordering process. I received the item one the date promised.
Store near me.
Date of experience: January 8, 2024
Always very helpful and knowledgeable staff ready to help.
Best in town.
Date of experience: January 13, 2024
Web site not easy in regards to returns wanted info emailed with return slip could not receive it
Product is of good quality
For my husband's birthday
Date of experience: November 13, 2023
The store team was very helpful in helping me order the parts I needed right to my door!
Date of experience: November 1, 2023
No sense filling out the make model and year as I was sold a windshield with no mounting hardware!
Returning the windshield was simple however clerk had trouble ordering what I wanted on the store site so I had to go through Memphis Shades.
To buy local!
I found what I needed and made the purchase!
Date of experience: October 8, 2023
Total satisfaction xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Repeat customer & GovX discount
Quality and good reviews
Date of experience: October 11, 2024
Cycle Gear and REvzilla are the same company. When I first started riding, I had an INCREDIBLY difficult time, as a smallish female, trying to find gear that fit properly. I still have difficulty. Helmets were even tougher to fit. As everyone has probably realized, MOST merchandise that is listed on the Revzilla nd Cycle Gear websites is NOT sold in stores, so there is NO POSSIBLE way to try anything on before buying.
Even when did try going to the physical store, I came home with a jacket that was way too tight and helmet pads that gave me migraines. So, the "gear geeks" were of very little help.
If a store is going to advertise free returns, then they should stand by that policy, no matter what. If you give customers the opportunity to try things on before buying, then ONLY list things for sale that are available in the store!
It may have been necessary for me to return an excessive amount of stuff BUT again, there was no way for me to try before buying and I have ZERO CONTROL over store inventory. I have occurred a LIFETIME 25% restocking fee on all returns! If you know how expensive motorcycle gear is, then you understand how INSANE A 25% FEE IS! Regardless of the fact that I've made a lot of returns, I have also spent a LOT of money on gear and, obviously, Revzilla/CG want to discourage me from ordering. I could see 10% but 25%-a quarter of the original price, is basically, being stolen from me because I have no powers of clairvoyance to know whether something will fit or not, and because, the motorcycle world, is relatively clueless about the proportions of women's bodies. I am being penalized for circumstances, completely beyond my control!
Date of experience: April 11, 2022
I needed a Gold Wing rear tire (no one had it in stock) they shipped it on time
They have good custoemr service and inventory
Date of experience: October 9, 2023
Fast and easy very helpful on the product that you need and know how to get it done
Wanted to try something new
Date of experience: October 7, 2023
Very easy to get and print gift cards for 2 family members for the holidays
Great quality gear
Don't know exactly what to buy them, this way they can get what they want.
Date of experience: December 11, 2023
Great service while purchasing and quick delivery!
Fits Arai helmet and needed sun shield
Date of experience: December 31, 2023
The sales rep knew exactly what I was looking for and took me right to it.
I’m a long time customer. Frankly I just wandered in one day.
Good quality priced fairly
Date of experience: January 1, 2024
I was able to find the products I was looking for.
It fit the application.
Date of experience: December 30, 2023
Super short delivery time and everything arrived as described on website. Thank you!
My husband has purchased from them before
We ride a great deal and shield cleaner is always beneficial to have in the tank bag.
Date of experience: December 29, 2023
A easy ordering experience. Won't be able to test product until Spring.
On line research and reviews. This one met my requirements.
Date of experience: December 27, 2023
The staff were extremely helpful in helping me find the right riding gear!
Local store with great gear and awesome prices
Great personal suggestions from the staff that actually wear the gear.
Date of experience: December 19, 2023
The part came faster than expected and fit my bike perfectly.
I always find what I need there.
It's a high quality brand
Date of experience: December 26, 2023
Great staff, helpful, got my item delivered sooner than expected.
Date of experience: December 26, 2023
Large selection of tires was available but was able to select what I wanted quickly.
Have bought from them before.
Price was right and tire was available.
Date of experience: December 1, 2023
We love cycle gear and shop here often. We always find what we need.
Great prices and selection
It was what we wanted
Date of experience: December 21, 2023
Easy to navigate and place order on website. The process was quick. The selection was great
Date of experience: December 19, 2023
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!