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    CycleGear

CycleGear

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Overview

CycleGear has a rating of 4.8 stars from 5,712 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.

  • Service
    648
  • Value
    14
  • Shipping
    2067
  • Quality
    5527

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 93.7%
Positive
4,871
Neutral
172
Negative
155
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Instant Feedback

18,220 reviews

1
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How would you rate CycleGear?
Top Positive Review

“Woman's leather jacket”

Craig R.
11/29/24

It's tough to shop for clothing on the internet since one can never be sure how well things will fit. Other than that, purchasing was easy and fast and the jacket arrived very quickly with no issues related to shipping.

Date of experience: 11/19/24
See positive reviews
Top Critical Review

“Stock more colors/ sizes”

mike s.
10/15/24

I stopped in the store in Allentown for 2 new helmets. The only option in the sizes we needed were white or that weird blue color... I can't believe black had to be ordered. But they shipped on time, and arrived in perfect condition... so no complaints

Date of experience: 10/5/24
See critical reviews

Reviews (5,712)

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Timeframe

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Reviews that mention popular keywords

cycle gear (903) shopping experience (75) customer service (494) right size (31) couple days (23)
Thumbnail of user trem5
Virginia
2 reviews
0 helpful votes
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December 19th, 2023
Verified purchase

Top-notch products and website navigation. I enjoy shopping here.

Reason I chose this business:

Previous good experiences

Quality

Date of experience: December 19, 2023

Thumbnail of user kelvinl104
California
1 review
0 helpful votes
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December 19th, 2023
Verified purchase

Staff was very helpful. Tire install took two days, but other than that, overall satisfied.

Reason I chose this business:

Convenient location.

Reason I chose this product:

I had Michelin tires in the past.

Quality

Date of experience: December 19, 2023

Thumbnail of user emmanuell204
Florida
1 review
0 helpful votes
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December 19th, 2023
Verified purchase

Always a good experience to shop at any of their locations

Quality

Date of experience: December 19, 2023

Thumbnail of user brayanl13
California
1 review
0 helpful votes
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October 16th, 2023
Verified purchase

Service was excellent, workers are ready to help you with whatever it is that you need.

Reason I chose this business:

I had purchased products before from this place and gave it another try.

Reason I chose this product:

I was not able to buy the motorcycle helmet i wanted due to not having the size i needed. The helmet size i needed is a XS and all it goes up to was a S. They gave me an alternative and the helmet is even better then the one i wanted.

Quality

Date of experience: October 16, 2023

Thumbnail of user ahrent1
California
1 review
0 helpful votes
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December 16th, 2023
Verified purchase

It was perfect. I will make sure to buy my gear here int he future.

Quality

Date of experience: December 16, 2023

Thumbnail of user romank179
Florida
1 review
0 helpful votes
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December 11th, 2023
Verified purchase

Nice staff helped me to make a good choice. Good sales prices.

Quality

Date of experience: December 11, 2023

Thumbnail of user marka3180
Oregon
1 review
0 helpful votes
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December 11th, 2023
Verified purchase

I was able to find what I wanted and checkout quickly.

Reason I chose this business:

You had an accessory that others didn't offer or were sold out of.

Date of experience: December 11, 2023

Thumbnail of user michaelb11578
New York
1 review
0 helpful votes
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December 15th, 2023
Verified purchase

You guys actually had stuff in stock. Everyone else was sold out of everything for some reason.

Reason I chose this business:

Having items in stock

Quality

Date of experience: December 15, 2023

Thumbnail of user joshuaa745
Nevada
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

Item received earlier than expected date. No need to follow up the item.

Reason I chose this business:

Wide selections

Reason I chose this product:

Used to have the item

Quality

Date of experience: December 4, 2023

Thumbnail of user williams6775
South Carolina
1 review
0 helpful votes
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December 11th, 2023
Verified purchase

Fast service, and great prices excellent service
Happy with my order

Reason I chose this business:

I choose cycle gear because I can order online and if something doesn’t work out, I can return to a store in my near location

Reason I chose this product:

Great price

Quality

Date of experience: December 11, 2023

Thumbnail of user garyg1715
California
1 review
0 helpful votes
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October 1st, 2023
Verified purchase

Quick and easy. Cycle gear had a great selection and good prices. Reviews are helpful too

Quality

Date of experience: October 1, 2023

Thumbnail of user israell57
Washington
1 review
0 helpful votes
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December 12th, 2023
Verified purchase

Fast and easy all perfect, and easy to find the products what I looking

Reason I chose this business:

Cyclegear have all what I want

Reason I chose this product:

I need a new one to my helmet

Quality

Date of experience: December 12, 2023

Thumbnail of user philmcbikerfacev
Idaho
1 review
0 helpful votes
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December 12th, 2023
Verified purchase

Shopped online, got great deal, fast shipping. Boots are great.

Reason I chose this business:

Great selection and prices

Reason I chose this product:

Comfortable, durable, black Friday deal

Quality

Date of experience: December 12, 2023

Thumbnail of user waynev268
Oregon
2 reviews
0 helpful votes
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December 7th, 2023
Verified purchase

I ordered a front tire it was delivered in good shape and looks like a great tire

Reason I chose this business:

Competitive price and i can bring it to a store close buy for a good price to mount.

Reason I chose this product:

Researching reviews.

Quality

Date of experience: December 7, 2023

Thumbnail of user ricardoc423
California
1 review
0 helpful votes
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August 29th, 2023
Verified purchase

Amazing delivery time and great deals. Definitely my every day local and online store

Date of experience: August 29, 2023

Thumbnail of user robertl5034
New York
1 review
0 helpful votes
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December 13th, 2023
Verified purchase

Quick and easy! No issues with the delivery or service

Reason I chose this business:

Great selection!

Quality

Date of experience: December 13, 2023

Thumbnail of user nashn17
Delaware
2 reviews
0 helpful votes
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December 10th, 2023
Verified purchase

The had exactly what I wanted when I wanted it. The in store pick up was the deciding factor

Reason I chose this business:

I wanted a set of tires which can be had anywhere, but I wanted to use my RPM membership. With a location about 45 min from home I could have the tires mounted by them. Worked out great. Great deal on the tires, friendly service, and got 10% cash back in RPM points.

Reason I chose this product:

Michelin Road 6 GT s. Need I say more.

Quality

Date of experience: December 10, 2023

Thumbnail of user gregoryd279
Pennsylvania
2 reviews
0 helpful votes
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March 29th, 2023
Verified purchase

The crew at Cycle Gear Cherry Hill are always very helpful, knowledgeable, and a pleasure to chat with.

Date of experience: March 29, 2023

Thumbnail of user davidw7345
Tennessee
1 review
0 helpful votes
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December 11th, 2023
Verified purchase

Needed tires and found them cheaper here then other sites

Reason I chose this product:

It's what I was looking for and cheapest I had seen

Quality

Date of experience: December 11, 2023

Thumbnail of user jessicab3566
New York
1 review
0 helpful votes
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December 12th, 2023
Verified purchase

Perfect timing and handling of packages I shipped out to a friend. Thank you

Reason I chose this product:

Needed them

Quality

Date of experience: December 12, 2023

Thumbnail of user chads831
Illinois
1 review
0 helpful votes
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November 6th, 2023
Verified purchase

Have ordered from Cycle Gear a few times a year always great service and experiences.

Reason I chose this business:

Quality products in stock at reasonable prices.

Reason I chose this product:

Passed experience with the product line.

Quality

Date of experience: November 6, 2023

Thumbnail of user flexf2
Florida
2 reviews
0 helpful votes
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November 28th, 2023
Verified purchase

It was great to find a pair of gloves that was reasonably priced.

Reason I chose this business:

The only place I could find affordable gloves.

Quality

Date of experience: November 28, 2023

Thumbnail of user davidp5533
California
1 review
0 helpful votes
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August 5th, 2023
Verified purchase

They are nice, knowledgeable, ready to help you. The staff Threats you in a respectful manner.

Date of experience: August 5, 2023

Thumbnail of user kimberlye1018
Kimberly E. – CycleGear Rep

Thank you for sharing your feedback. We appreciate you taking the time to share your experience.

Thumbnail of user gl235
Arkansas
2 reviews
0 helpful votes
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December 8th, 2023
Verified purchase

Very quick order processing, tracking and delivery of my ordered items.

Reason I chose this business:

I received the Holiday issue of the Cycle Gear catalogue and couldn't resist ordering these items!

Reason I chose this product:

Who could resist a 50% savings. Probably wouldn't have crossed my mind if not featured in the catalogue. So hats off to Cycle Gear for their timely mailing and catalogue suggestions!

Quality

Date of experience: December 8, 2023

Thumbnail of user victoriad848
Oregon
1 review
0 helpful votes
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December 7th, 2023
Verified purchase

Happy with experience! Don't know if item fits as it is a Christmas gift. Thanks!

Reason I chose this business:

Found it on internet

Reason I chose this product:

Product was requested as a gift.

Quality

Date of experience: December 7, 2023

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From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Brand Reputation Management
Typically responds within 3 days

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