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    CycleGear

CycleGear

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Overview

CycleGear has a rating of 4.8 stars from 5,712 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.

  • Service
    648
  • Value
    14
  • Shipping
    2067
  • Quality
    5527

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 93.7%
Positive
4,871
Neutral
172
Negative
155
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Instant Feedback

18,220 reviews

1
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How would you rate CycleGear?
Top Positive Review

“Woman's leather jacket”

Craig R.
11/29/24

It's tough to shop for clothing on the internet since one can never be sure how well things will fit. Other than that, purchasing was easy and fast and the jacket arrived very quickly with no issues related to shipping.

Date of experience: 11/19/24
See positive reviews
Top Critical Review

“Stock more colors/ sizes”

mike s.
10/15/24

I stopped in the store in Allentown for 2 new helmets. The only option in the sizes we needed were white or that weird blue color... I can't believe black had to be ordered. But they shipped on time, and arrived in perfect condition... so no complaints

Date of experience: 10/5/24
See critical reviews

Reviews (5,712)

Rating

Timeframe

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Reviews that mention popular keywords

cycle gear (903) shopping experience (75) customer service (494) right size (31) couple days (23)
Thumbnail of user stevek1815
California
1 review
0 helpful votes
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November 25th, 2023
Verified purchase

You have a good selection of merchandise at good prices. Purchasing was easy.

Reason I chose this business:

Selection and price

Quality

Date of experience: November 25, 2023

Thumbnail of user kenr622
Washington
1 review
0 helpful votes
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December 5th, 2023
Verified purchase

So far so good, as advertised. No complaints. Arrived quickly.

Reason I chose this business:

Good reviews

Quality

Date of experience: December 5, 2023

Thumbnail of user aarone355
Hawaii
1 review
0 helpful votes
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December 6th, 2023
Verified purchase

Love shopping at the Bellingham location. Everyone is knowledgeable and helpful there.

Reason I chose this business:

I always choose cycle gear as my go to motorcycle gear store because they are always consistent and affordable

Reason I chose this product:

Cycle gear always has the best selection of products from top shelf to lower more affordable products

Quality

Date of experience: December 6, 2023

Thumbnail of user marissac200
California
1 review
0 helpful votes
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December 6th, 2023
Verified purchase

It came super fast quicker then expected with great quality gloves

Quality

Date of experience: December 6, 2023

Thumbnail of user camerona157
Tennessee
1 review
0 helpful votes
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December 5th, 2023
Verified purchase

I purchased a jacket and a helmet and it came on time and in great condition.

Reason I chose this business:

Friends recommendation and the Black Friday deals

Reason I chose this product:

I needed a jacket for colder weather and a full face helmet.

Quality

Date of experience: December 5, 2023

Thumbnail of user davidf4548
Texas
1 review
0 helpful votes
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October 16th, 2023
Verified purchase

Fast accurate hopefully this Drag Specialties tube is better than the IRC garbage that I had first. The valve had just fell out of the IRC tube.

Reason I chose this business:

Came up first in Bing search. I didn’t realize I have a Cycle Gear 20 miles from me.

Reason I chose this product:

The only one in stock. You should stock more items.

Quality

Date of experience: October 16, 2023

Thumbnail of user allisonp339
Florida
1 review
0 helpful votes
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November 23rd, 2023
Verified purchase

Employees very helpful and are very knowledgeable about the gear which is fantastic.

Reason I chose this business:

It was the best rated.

Reason I chose this product:

Cause they had good reviews.

Quality

Date of experience: November 23, 2023

Thumbnail of user josiec128
Wyoming
1 review
0 helpful votes
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December 6th, 2023
Verified purchase

Clear and easy ordering with quick delivery! I am a satisfied customer!

Reason I chose this business:

Cost and products

Quality

Date of experience: December 6, 2023

Thumbnail of user danielleb1185
New York
1 review
0 helpful votes
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December 6th, 2023
Verified purchase

The woman that helped me order everything was great.

Quality

Date of experience: December 5, 2023

Thumbnail of user briana1653
Texas
1 review
0 helpful votes
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November 11th, 2023
Verified purchase

Was as expected. Ordered and it was shipped to me in a timely manner.

Reason I chose this business:

Cycle gear had the items I needed.

Reason I chose this product:

Specific to my needs.

Quality

Date of experience: November 11, 2023

Thumbnail of user clayv21
Arizona
1 review
0 helpful votes
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December 3rd, 2023
Verified purchase

No mess, no fuss, no worries, and helmet arrived early.

Reason I chose this business:

Accepted Apple Pay.

Reason I chose this product:

I like Arai products.

Quality

Date of experience: December 3, 2023

Thumbnail of user jamesm9396
Indiana
1 review
0 helpful votes
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October 15th, 2023
Verified purchase

Representative helped me find the right tires for me at a good cost. Received quickly

Reason I chose this business:

Friend recommended

Quality

Date of experience: October 15, 2023

Thumbnail of user zanen14
Pennsylvania
1 review
0 helpful votes
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November 26th, 2023
Verified purchase

The salesman at the front was super nice and quick. Great experience!

Reason I chose this business:

Great discounts!

Reason I chose this product:

Great discounts!

Quality

Date of experience: November 26, 2023

Thumbnail of user justing858
Pennsylvania
1 review
0 helpful votes
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November 26th, 2023
Verified purchase

Natasha was the best at helping out and getting the order placed.

Quality

Date of experience: November 26, 2023

Thumbnail of user fasteddieivf
Florida
1 review
0 helpful votes
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December 2nd, 2023
Verified purchase

Product better than expected and arrived earlier than expected

Quality

Date of experience: December 2, 2023

Thumbnail of user rb729
Florida
1 review
0 helpful votes
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October 7th, 2023
Verified purchase

Easy to order. Quick delivery. However, I was disappointed with the tank bag I purchased.

Reason I chose this product:

Product is mediocre. I would not recommend or buy again. Small weak magnets on tank bag.

Quality

Date of experience: October 7, 2023

Thumbnail of user jaynes162
Wisconsin
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

But ordering was good and received in a timely manner

Great

Reason I chose this business:

Because my son had it on his chriylust

Reason I chose this product:

Was what the person asked for

Service
Quality

Date of experience: December 1, 2023

Thumbnail of user jima1360
Arizona
1 review
0 helpful votes
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November 28th, 2023
Verified purchase

Easy to navigate the website to find what I needed.

Reason I chose this business:

Cycle Gear had what I needed..

Quality

Date of experience: November 28, 2023

Thumbnail of user cameronf137
Utah
1 review
0 helpful votes
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November 29th, 2023
Verified purchase

TY in the Draper store was very helpful. Great expertise. Much appreciated.

Reason I chose this business:

There is a store within 2 miles of my house.

Reason I chose this product:

TY's recommendation.

Quality

Date of experience: November 29, 2023

Thumbnail of user royp417
Georgia
1 review
0 helpful votes
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November 30th, 2023
Verified purchase

Excellent customer service. Were able to get what I wanted.

Reason I chose this business:

To be able to try on the boots and reorder if they didn’t fit.

Reason I chose this product:

Great reviews

Quality

Date of experience: November 30, 2023

Thumbnail of user jamesh7298
Florida
1 review
0 helpful votes
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November 27th, 2023
Verified purchase

Product arrived early and in great condition. Would recommend product.

Reason I chose this business:

Good selection and prices, great service

Reason I chose this product:

It was on sale

Quality

Date of experience: November 27, 2023

Thumbnail of user billl1075
Ohio
1 review
0 helpful votes
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October 31st, 2023
Verified purchase

Easy, and the staff was very helpful. Good hours and big selection of gear

Reason I chose this business:

It is 2 miles from my house

Reason I chose this product:

I needed them

Service
Quality

Date of experience: October 31, 2023

Thumbnail of user juanv620
Alaska
1 review
0 helpful votes
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November 27th, 2023
Verified purchase

Thanks I bought stuff at this website before and it's worth it

Reason I chose this business:

Cause I like it

Reason I chose this product:

Hahaha...I like it

Quality

Date of experience: November 27, 2023

Thumbnail of user alejandrov158
California
1 review
0 helpful votes
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November 27th, 2023
Verified purchase

Smooth will shop again.Shipping is fast gear got here in perfect conditions.

Quality

Date of experience: November 27, 2023

Thumbnail of user jayn305
Arizona
1 review
0 helpful votes
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November 27th, 2023
Verified purchase

Easy to order prompt communications about tracking and delivery

Reason I chose this business:

Had best product availabikity

Reason I chose this product:

Safety and great colors and pattern

Quality

Date of experience: November 27, 2023

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From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Brand Reputation Management
Typically responds within 3 days

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