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CycleGear has a rating of 4.8 stars from 6,006 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,936 reviews
I bought my brother a last minute Christmas gift and got it within 48 hours!
Large selection
Michelin tire
Date of experience: December 27, 2024
Staff were very friendly and helpful! Product was perfect!
Date of experience: December 27, 2024
I would have liked to had more color choices, white was not my first choice
Return policy
Rated best for safety and functionality
Date of experience: December 27, 2024
Good products, quick shipping decent prices whats not to love?
Past purchases
Date of experience: December 26, 2024
Easy process, trust gear
Date of experience: April 15, 2024
Good products easy to order, prompt shipping
Date of experience: December 16, 2023
Easy time ordering and delivery was quick, no issues with any part of the process
Date of experience: December 26, 2024
Arrived on time. Products delivered as expected. No complaints or concerns :)
Date of experience: December 26, 2024
Pleased with the experience on website and ordering process to receipt of tires.
Date of experience: December 26, 2024
Enjoyed the fact that what I wanted was there and the price was good
Date of experience: December 25, 2024
Very good timely shipping during holiday season which was a great surprise!
Close to me
Good quality
Date of experience: December 26, 2024
I will continue to shop here at Cycle Gear, as they have good products, great Brands and the staff is friendly and knowledgeable.
Other friends that ride, suggested I shop there. Hasn’t been disappointing yet.
Quality and matches the colors of my bike
Date of experience: November 15, 2024
Everyone at the Pasadena location is super friendly! As a small first time girl rider, things can be very intimidating but everyone is so welcoming and nice. Shout out to the Filipino guy who helped me with picking my gear.
Local option
Cause I don't wanna die
Date of experience: October 1, 2024
It was good, came in at a decent time. I think it was only a day later than what might have been suggested
Date of experience: November 19, 2024
A very nice and comfortable helmet! My husband loves it! Very shiny and bright!
Date of experience: December 24, 2024
Very personable, spent the time to make sure we got the equipment we needed.
Date of experience: December 24, 2024
The guy that helped I didn't get his name was very helpful and knowledgeable and went above and beyond to help me with my tire mounting.
Availability of parts
It's what needed
Date of experience: November 9, 2024
I stopped in the store in Allentown for 2 new helmets. The only option in the sizes we needed were white or that weird blue color... I can't believe black had to be ordered. But they shipped on time, and arrived in perfect condition... so no complaints
I like to be able to see and hold products before I buy them... having a physical store to go to is great for me. I never trust buying things from the internet.
A great price on a helmet loaded with the features I was looking for.
Date of experience: October 5, 2024
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Great delivery time great range of products great great great
Date of experience: December 24, 2024
The staff is absolutely wonderful, lots of options to choose from.
Date of experience: December 24, 2024
Received order as promised and in good working order. It came on time and was as described on the web page.
They had the product I needed in stock.
The power adapter matched the heated gear I already owned. This was to replace the original one I had that went bad.
Date of experience: November 20, 2024
Ordering is quick and simple. Although I do wish that you sold more men's jeans and women's jeans in store I usually shop in the store Chula Vista all then place there are nice and helpful if you need them thank you and Kearny Mesa
Did not have the jeans in either stores
Date of experience: October 21, 2024
Customer service couldn't change address right after I placed order. It was not even processed had to wait almost over a week to receive items
NO help
Date of experience: November 11, 2024
This can be the downside of getting orders processed and shipped quickly. Unfortunately when trying to process orders quickly and using automated systems the window to cancel or modify can be narrow. We do apologize for your frustration.
No I will not this is b******* that you can't just accept the five star rating
Date of experience: December 23, 2024
Decent tubes for the price. Really fast
Shipping. Ordered Monday, arrived Tuesday.
Product was In stock, price was decent, free fast shipping.
Date of experience: December 23, 2024
Called into my local Cycle Gear to check tire availability for my Royal Enfield Himalayan.
They only had one for the front so I went ahead and ordered a set of tires and tubes. Was told they could take up to 5 days to show up, they arrived in 3. Staff was knowable and polite. I took my wheels in the next day to have my old tires removed and the new ones mounted and balanced and again, staff was polite and efficient, they called me in a little under an hour for pickup. I am very happy with the whole experience.
Because of my rewards membership with them.
The pricing and availability.
The convenience of them being a local store.
Price
Availability
Style
Date of experience: August 4, 2024
Repeat customer
Date of experience: February 23, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.