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    CycleGear

CycleGear

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Overview

CycleGear has a rating of 4.8 stars from 5,723 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.

  • Service
    648
  • Value
    14
  • Shipping
    2078
  • Quality
    5538

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 93.7%
Positive
4,881
Neutral
172
Negative
155
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Instant Feedback

18,242 reviews

1
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How would you rate CycleGear?
Top Positive Review

“Woman's leather jacket”

Craig R.
11/29/24

It's tough to shop for clothing on the internet since one can never be sure how well things will fit. Other than that, purchasing was easy and fast and the jacket arrived very quickly with no issues related to shipping.

Date of experience: 11/19/24
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Top Critical Review

“Stock more colors/ sizes”

mike s.
10/15/24

I stopped in the store in Allentown for 2 new helmets. The only option in the sizes we needed were white or that weird blue color... I can't believe black had to be ordered. But they shipped on time, and arrived in perfect condition... so no complaints

Date of experience: 10/5/24
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Reviews (5,723)

Rating

Timeframe

Other

Reviews that mention popular keywords

cycle gear (903) shopping experience (75) customer service (494) right size (31) couple days (23)
Thumbnail of user keng572
Washington
1 review
0 helpful votes
  • Send Message
March 8th, 2024
Verified purchase
• Updated review

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Reason I chose this business:

Wonderful service when I visited your Auburn, Washington store. Exceptionally helpful and knowledgeable employees.

Reason I chose this product:

Received a gift certificate from my son for my birthday and needed a few things for my new Indian Springfield.

Quality

Date of experience: March 8, 2024

Expensive
March 2nd, 2024
Verified site experience
• Previous review

Date of experience: February 21, 2024

Thumbnail of user catow2
South Carolina
2 reviews
0 helpful votes
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February 24th, 2024
Verified purchase

Hggggggggggggggggggggggggggggggggggggggggggggggggggggg

Service
Quality

Date of experience: February 24, 2024

Thumbnail of user antonioe115
Texas
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Goooooooooooooooooooooooooooooooooooooooooooooooooood

Quality

Date of experience: February 13, 2024

Thumbnail of user bonniem1075
Washington
1 review
0 helpful votes
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December 28th, 2023
Verified purchase

Aqqqqwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww

Quality

Date of experience: December 28, 2023

Thumbnail of user rogeliog59
Texas
1 review
0 helpful votes
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December 6th, 2023
Verified purchase

Kdzsdzsdvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv

good

Service
Quality

Date of experience: December 6, 2023

Thumbnail of user dono319
California
1 review
0 helpful votes
  • Send Message
December 5th, 2023
Verified purchase

...jdhdbsvsvsbJtnnfkxkfkhlekmem3i37cyhfjdjenbebrnrjdurnekdkxmfk

Reason I chose this business:

It was cheap

Reason I chose this product:

It was cheap

Quality

Date of experience: December 5, 2023

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From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Brand Reputation Management
Typically responds within 3 days

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