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    CycleGear

CycleGear

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Overview

CycleGear has a rating of 4.7 stars from 5,814 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.

  • Service
    655
  • Value
    14
  • Shipping
    2172
  • Quality
    5625

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 93.8%
Positive
4,949
Neutral
169
Negative
156
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Instant Feedback

18,468 reviews

1
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How would you rate CycleGear?
Top Positive Review

“E-gift card instructions not clear”

Camila T.
12/24/24

I was purchasing a gift card for my son-in-law on short notice. Since this was a gift and I wanted to make sure I got it on time I asked it to come to my email address. I hope he won't have any problems using it.

Date of experience: 12/25/24
See positive reviews
Top Critical Review

“Stock more colors/ sizes”

mike s.
10/15/24

I stopped in the store in Allentown for 2 new helmets. The only option in the sizes we needed were white or that weird blue color... I can't believe black had to be ordered. But they shipped on time, and arrived in perfect condition... so no complaints

Date of experience: 10/5/24
See critical reviews

Reviews (5,814)

Rating

Timeframe

Other

Reviews that mention popular keywords

cycle gear (918) shopping experience (76) customer service (501) right size (31) couple days (23)
Thumbnail of user twj2
TW
California
1 review
0 helpful votes
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December 23rd, 2024
Verified purchase

First if all, ordering was a breeze. I liked the fact that I could have the ordered shoes shipped to a Cycle Gear store - awesome! No Porch Anxiety! The shoes are truly spectacular and the delivery experience was fast and the staff at the Redwood City store were extremely friendly and courteous, they offered to let me try the shoes on in the store, top notch vibe and customer service. The store was slick and lot's of good stuff in there, I had to avoid temptation. I highly recommend ordering from (or shopping at) Cycle Gear.

Reason I chose this business:

I liked the item that you had in stock.

Shipping
Quality

Date of experience: December 23, 2024

Thumbnail of user aa785
Illinois
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Quality

Date of experience: April 25, 2024

Thumbnail of user khodrj
Texas
1 review
0 helpful votes
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May 1st, 2024
Verified purchase
• Updated review

Bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb

Reason I chose this business:

Has all the stuff that i am looking for

Quality

Date of experience: April 21, 2024

Good
November 21st, 2023
Verified purchase
• Previous review

Goodmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

Quality

Date of experience: November 21, 2023

Thumbnail of user marioe132
California
1 review
0 helpful votes
  • Send Message
April 23rd, 2024
Verified purchase

.djhzhdhxyfufudujdhwhshajsjjdjfjfyvywjbdbxjduejsbbdjfjfkkdkdjsbbfbfjfjfjjfucycyjdjsjdjd

Quality

Date of experience: April 13, 2024

Thumbnail of user lincolnf27
Georgia
1 review
0 helpful votes
  • Send Message
April 12th, 2024
Verified purchase

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Service
Quality

Date of experience: April 2, 2024

Thumbnail of user yg33
California
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

Gggggggggggggggggggggggggggggghghhhhhhhhhhhhhhhhhhhhh

Quality

Date of experience: March 26, 2024

Thumbnail of user johnj4024
Kentucky
2 reviews
0 helpful votes
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April 2nd, 2024
Verified purchase

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Quality

Date of experience: March 23, 2024

Thumbnail of user mitchj50
Florida
1 review
0 helpful votes
  • Send Message
March 9th, 2024
Verified purchase

Goooooddddddddddddddddddddddddddddddddddddddddddddd

Quality

Date of experience: March 9, 2024

Thumbnail of user robr692
Pennsylvania
1 review
0 helpful votes
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March 9th, 2024
Verified purchase

Bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbnnnnnnnnnnnnnnnnnnn

Quality

Date of experience: March 9, 2024

Thumbnail of user keng572
Washington
1 review
0 helpful votes
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March 8th, 2024
Verified purchase
• Updated review

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Reason I chose this business:

Wonderful service when I visited your Auburn, Washington store. Exceptionally helpful and knowledgeable employees.

Reason I chose this product:

Received a gift certificate from my son for my birthday and needed a few things for my new Indian Springfield.

Quality

Date of experience: March 8, 2024

Expensive
March 2nd, 2024
Verified site experience
• Previous review

Date of experience: February 21, 2024

Thumbnail of user catow2
South Carolina
2 reviews
0 helpful votes
  • Send Message
February 24th, 2024
Verified purchase

Hggggggggggggggggggggggggggggggggggggggggggggggggggggg

Service
Quality

Date of experience: February 24, 2024

Thumbnail of user antonioe115
Texas
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Goooooooooooooooooooooooooooooooooooooooooooooooooood

Quality

Date of experience: February 13, 2024

Thumbnail of user bonniem1075
Washington
1 review
0 helpful votes
  • Send Message
December 28th, 2023
Verified purchase

Aqqqqwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww

Quality

Date of experience: December 28, 2023

Thumbnail of user rogeliog59
Texas
1 review
0 helpful votes
  • Send Message
December 6th, 2023
Verified purchase

Kdzsdzsdvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv

good

Service
Quality

Date of experience: December 6, 2023

Thumbnail of user dono319
California
1 review
0 helpful votes
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December 5th, 2023
Verified purchase

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Reason I chose this business:

It was cheap

Reason I chose this product:

It was cheap

Quality

Date of experience: December 5, 2023

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From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Brand Reputation Management
Typically responds within 3 days

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