CycleGear has a rating of 4.7 stars from 5,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
Shopping at CycleGear is always an awesome experience, if you either get help in store or over the phone the associates are so helpful and polite. 100% recommend people to check it out, you won't leave empty handed :) at least I never do 😆
The team is very helpful and informative but I misunderstood the web site and ordered the wrong obd plug for my 2023 zx6r and had to send it back. I've not received the right plug yet nor a refund but other than that cycle gear will always be my go to shop
非常高效的服务,良好的口碑与退货制度。邮寄速度与标注一致。货品包装安全可靠。已经持续购买产品多年。线上与线下都有。
足够的门店服务
Date of experience: April 24, 2024
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Availability
Price and availability
Date of experience: October 4, 2024
Excellent explanation and excellent advices Altamente recomendados
Date of experience: March 13, 2024
Ordenar artículos en línea es muy fácil y el personal de la tienda muy amable
Tienen lo que busco
Por la calidad
Date of experience: October 20, 2023
Good, good, good, good, good, good, good, good, good, good, good, good, good, good
Good description... ie diagram
Needed windshield
Date of experience: March 10, 2024
Buena experiencia de compra, muy buena información post venta,
Fue cortante y no ofreció ayuda. Yo hablo poco inglés.
Fox me dio la opción de buscar una tienda para comprar
Date of experience: November 24, 2023
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Date of experience: August 20, 2024
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Date of experience: July 29, 2024
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Date of experience: September 7, 2024
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Date of experience: September 18, 2024
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Date of experience: June 19, 2024
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Date of experience: August 27, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.