- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
CycleGear has a rating of 4.8 stars from 6,006 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,936 reviews
Easy, simple, fast. Everything that I expected from cycle gear
Date of experience: December 11, 2024
I only buy on these close out deals! They are what keep me buying all my gear a throw cycle gear!
I like the employees in Salem Oregon
Date of experience: June 29, 2024
Always find good products at a reasonable price on Cycle Gear. Shipping is great too!
The two items were shipped separately which was not clear to me at the beginning, so I was surprised when I just received one item at first. Customer service responded and clarified the issue promptly.
Discount on items I was looking for.
Klim makes quality products.
Date of experience: December 11, 2024
Good price.
Date of experience: April 8, 2024
Was a smooth transaction. Everything worked out to my favor...great customer relations
Simply because the product they can provide
Great reviews
Date of experience: December 11, 2024
Everything was great, quick, and smooth, lorem ipsum I have to fill out 50 characters
Date of experience: December 11, 2024
Love this product. Sounds great and looks great on my ninja.
Date of experience: December 10, 2024
Very helpful staff, no issue placing the order, delivery came in record time.
Good products for good price
Does exactly what I need it do for an amazing price.
Date of experience: December 11, 2024
I really liked the option of picking up my order in the Cycle Gear store. Pickup in store was free of charge and allowed me to review the product in front of the staff to inspect it for any defects before taking delivery of it. Ordering through Cycle Gear was easy and I plan on purchasing more through them. The Dainese jacket I ordered was shipped well without and visible creases from folding.
Date of experience: October 5, 2024
VERY HAPPY WITH MY PURCHASE,GREAT CUSTOMER SERVICE AT THE STORE,THE SUNGLASSES WERE NOT IN STOCK AT THE STORE,SO I HAD TO ORDER AND HAVE THEM DELIVERED TO MY HOUSE
NEEDED THEM
Date of experience: November 10, 2024
Nothing but good experience for me. I highly recommend for all your needs
Need for my bike
Date of experience: December 8, 2024
Date of experience: October 7, 2024
I wasn't expecting the delivery to be at a drop off location to begin with causing me to have to drive across town to get it in the time frame I paid extra for. On top of that it was Walgreens in the hood part of town so I can count myself lucky to have made it with my catalytic converter still attached to my truck. So my overall experience was that of annoyance.
To tell the truth, I don't know why, I could have gotten this expensive helmet anywhere, maybe next time I will not choose cycle gear. It's not like Cycle gear has anything I want in stock, except for this helmet apparently, no KTM parts that I'm aware of. There isn't a retail store anywhere near me and I could probably get anything Cycle gear has on Amazon faster shipping.
I choose this Klim Krios Pro because my Klim Krios got damaged in baggage on Delta from my trip home from Portugal and Spain riding adventure. Maybe someone should come up with a gear bag that can protect expensive motorcycle helmets. With any luck, they will honor my claim and pay me for my 600$ helmet so I can pay for my 800$ helmet I just bought.
Date of experience: October 6, 2024
I found the Hotwired Y-splitter and riding gloves I needed for a great price. Thank you!
Previous customer
Date of experience: December 7, 2024
Staff at the Santa Rosa store are good. When they didn't have my tire in stock and it was out of stock in all stores they put me on a notification list for when my tire restocked. Got the notice, ordered it online, then they put on the wheel in a day and I was riding Sheena (Motorcycle) the very next day.
Hell yeah
Cause I don't know about anywhere else
Recommended by Lance at Cycle Gear Santa Rosa
Date of experience: October 2, 2024
I ordered cheek pads for my Corsair x. (35 mm) they are perfect
Was awesome
Authentic products
Someone stole my helmet and replaced it with a fake one so I had to put thicker pads
Date of experience: December 10, 2024
Good value on a new set of winter gloves...Definitely happy
Always my first go to
Date of experience: December 10, 2024
Store was well stocked, staff were knowledgeable and helpful. Everything I needed was in stock
Proximity to home and way better value than stealership
Quality and fit
Date of experience: June 3, 2024
Great warm gloves recommended from a friend who also rides for cold weather riding
Date of experience: December 10, 2024
Love this place and the staff, easy to talk to, easy to get help, the Ladies are awesome and were fast to help me install my new visor
Because this place is the place to go for my motorcycle and / or accessories
Date of experience: May 10, 2024
Love Cyclegear and how easy it is to order gear and parts
I needed a Bluetooth
Date of experience: March 17, 2024
Personnel very knowledgeable and friendly.
They support first responders.
Good to first responders
Agreed with FortNine. Studied for a year.
Date of experience: December 10, 2024
It's fits good and is a nice mat blue color. Delivery was fast.
Date of experience: December 10, 2024
Process was a breeze and product is very good. I received my order in record time.
Date of experience: December 10, 2024
No issues when ordering online. Always was a smooth transaction and was never denied financing options which is great. Thanks!
Needed some gloves and cleaning towels. Unfortunately they both weren't available in store but was able to order them with free two day shipping which is great.
Date of experience: November 1, 2024
All the times I've ordered with CG, whether in store or online, I never had a tragic experience where I need to plaster all over their review boards that "they are the worst company that has ever existed" like how some of product reviews I've seen recently. Every time has been a smooth and easy transaction for me and no issues with my orders.
Best place to get motorcycle gear that is not a dealership or wait months online for something that is available now. Plus, being able to look at the gear and try it out before you buy it makes it easier to make a decision for my purchases now or in the future.
Needed them in a hurry and had to make sure everything works before the big group rides that I go on in the Bay Area.
Date of experience: July 11, 2024
With more than a decade shopping at Cycle Gear, I never had an issue where I needed to address something to a manager or corporate. Everything that I needed to get I was able to find online or in store and I'm just glad that they're one of the few stores that actually sell motorcycle gear in person. Thankfully all the places I've lived there has been a Cycle Gear nearby and can get the parts or gear that I need.
It's a great place for me to get things in a hurry or if it's online, I can actually have it shipped to store instead of worrying about someone stealing it from my place or losing the package.
Only place near me that sells a full range of gear for road and off road. Also, the staff I've met have always been good to me and I never had an issue with them or what they recommended.
Date of experience: June 10, 2024
Overall I can't complain. Going here for more than a decade or so, I can't say there is another store that compares with Cycle Gear. So far being able to get everything I need online or in person, what more can you ask for. Even if it's something they don't sell (online/in-person), they always find ways to help me get the things I need and that I appreciate the most.
Out of all the years I've been to Cycle Gear, there has not been another store that I can compare or say is better than Cycle Gear as far as parts available, clothing/gear, etc. Never have a bad experience when shopping at any of the stores and it's always easy to get information from someone if I feel like I'm missing something to better my motorcycle.
Always like the type of gear and products that they sell. Even if they don't have it in store, I can always have it ordered online and shipped to a store or my home and it doesn't take months like other stores that sell similar or identical products.
Date of experience: October 28, 2023
Great easy experience! Everything was fine! Would order online again!
Christmas gift
Date of experience: December 9, 2024
Great deal and super fast shipping. Excellent Black Friday sales
Date of experience: December 9, 2024
Overall my experience with cycle gear is good. But last week they accidentally installed a tire on my zx14 front wheel and put it on backwards. A couple weeks ago they ordered me front brakes for my zx14 and it's the wrong brakes. So I will have to spend time taking them back. But $#*! happens
Wide selection cool stuff and gear
Because I needed them
Date of experience: September 30, 2024
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
According to FedEx tracking no one was available at the delivery address when they delivered so it was rerouted to the nearest pick up location. We apologize you had this issue but the carrier makes these determinations not us.