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    CycleGear

CycleGear

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Overview

CycleGear has a rating of 4.8 stars from 6,006 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.

  • Service
    666
  • Value
    14
  • Shipping
    2371
  • Quality
    5815

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 93.9%
Positive
5,115
Neutral
172
Negative
159
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18,936 reviews

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How would you rate CycleGear?

Reviews (6,006)

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Reviews that mention popular keywords

cycle gear (953) shopping experience (81) customer service (520) right size (33) couple days (23)
Thumbnail of user jimmyy97
New York
1 review
0 helpful votes
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November 30th, 2024
Verified purchase

I ordered online and picked up in store. The staff was very helpful and delivery was fast.

Reason I chose this business:

Great selection and prices!

Shipping
Quality

Date of experience: December 2, 2024

Thumbnail of user scotts6877
California
1 review
0 helpful votes
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December 13th, 2024
Verified purchase

Fast, helpful and knowledgeable guys. Thanks for the help.

Reason I chose this product:

Sedici Black Friday

Shipping
Quality

Date of experience: December 3, 2024

Thumbnail of user joannek730
Arizona
1 review
0 helpful votes
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December 13th, 2024
Verified purchase

Easy online ordering with the products that I was searching for.

Reason I chose this business:

Offered the item that I was shopping for.

Shipping

Date of experience: December 3, 2024

Thumbnail of user robw1446
Arkansas
1 review
0 helpful votes
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December 13th, 2024
Verified purchase

Will order through again fast shipping, great price and what I needed

Reason I chose this product:

Needed tire

Shipping
Quality

Date of experience: December 3, 2024

Thumbnail of user syet1
Sye
Florida
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase
• Updated review

Great customer service on site. Always helpful and friendly. Laid back atmosphere for returning customers. Orders are handled carefully. It's my favorite location for shopping everything I need for my bike!

Tried on the gear in the shop and an exchange for better size was a breeze. Reordered everything for me and follow up was good as well.

Reason I chose this business:

Having a physical location for my bike and gear needs is important. Not too far away, too. CycleGear selection is good and they have regular sales going.

Reason I chose this product:

I needed overpants that don’t look ridiculous for the wet season. And my cruising/city gloves are wearing down and needed replacement. Also, I’m a Rev’it girl. Appreciate the selection of gear from that specific brand in the online shop.

Service
Shipping
Quality

Date of experience: September 23, 2024

More Rev'it women for street would be great
January 14th, 2024
Verified site experience
• Previous review
Reason I chose this business:

My usual go to store.

Date of experience: January 14, 2024

Thumbnail of user stevek1959
Wisconsin
2 reviews
0 helpful votes
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October 26th, 2024
Verified purchase

Online selection was excellent. Order process is easy, updates were appropriate, delivery was on time and store personnel were great. I've used before and will again!

Reason I chose this product:

Familiar with the product and price was right

Shipping
Quality

Date of experience: October 16, 2024

Thumbnail of user garyc2547
Pennsylvania
1 review
0 helpful votes
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October 10th, 2024
Verified purchase
• Updated review

Price tag on the boots was $10.00 less than what I paid. When I questioned the price I was told the boots could not be more than 2 years old as they were only available for the past 2 years. Not True as I have had my current pair for 3 or more years. I feel certain that what I received is not current production, why would it have an outdated price?
My concern is that because of the age there could be quality issues after the warranty expires. I have had soles seperate and zippers break because of aging issues on other boots in the past.

They were not well informed about the product.

Reason I chose this business:

Previous experience

Reason I chose this product:

Had the same model and was satisfied with the product

Service
Shipping
Quality

Date of experience: September 30, 2024

Seamless transaction
September 28th, 2024
Verified site experience
• Previous review

Date of experience: September 18, 2024

Thumbnail of user josephr2749
California
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

Sales person at Palm Desert store was not able to print a sale receipt do to computer issues, I'm the kind of person that does not rely on wireless receipt, paper is always better for me. Sales rep at store has complained about the IT support there.

Reason I chose this business:

Good products, great customer service

Reason I chose this product:

Like to buy brand name product

Shipping
Quality

Date of experience: September 28, 2024

Thumbnail of user dennisj730
Washington
1 review
0 helpful votes
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October 5th, 2024
Verified purchase

Helmet true to sizing. Great half Helmet with the zip out/in ear/neck pad. I do wish the visor was a bit longer, but then the "lift" at higher speeds might be a problem. (I could find out by attaching some black plastic to that visor). Delivery time was a little long, but it was free.

Shipping
Quality

Date of experience: September 25, 2024

Thumbnail of user michaelm20361
Kansas
1 review
0 helpful votes
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December 1st, 2024
Verified purchase

Graves smog block kit was ordered and received quickly! Easy to install and works great!

Reason I chose this business:

Needed this part, hard to find

Shipping
Quality

Date of experience: November 27, 2024

Thumbnail of user davida7951
California
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

Never have had a problem with Cyclegear. Products are always top notch, on time and great customer service!

Reason I chose this business:

Convenance, Quality and Price

Reason I chose this product:

Needed some dirbike pants and did not want to spend a lot and needed them fast. Cyclegear Delivered both!

Shipping
Quality

Date of experience: November 8, 2024

Thumbnail of user robertp7850
Virginia
1 review
0 helpful votes
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November 2nd, 2024
Verified purchase

Great customer service easy transaction and suoer fsst shippimg order csme faster than original standard time. And they packed extra goodies in the box aswell wonderful experience!

Reason I chose this business:

Great Company

Reason I chose this product:

The motorcyle boots were the best ive seen yet

Shipping
Quality

Date of experience: October 23, 2024

Thumbnail of user marisolg148
New York
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

Super fast delivery and product is worth it definitely buying more stuff

Reason I chose this business:

Recommend by sibilings

Shipping
Quality

Date of experience: December 2, 2024

Thumbnail of user fernandoc568
California
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

It's the 4th helmet of this model I buy. Excellent quality and durability.

Reason I chose this business:

Good prices and products

Shipping
Quality

Date of experience: December 2, 2024

Thumbnail of user colep182
Arizona
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

Very happy and surprised at how well you can see out of shield.

Reason I chose this product:

For a better seeing

Shipping
Quality

Date of experience: December 2, 2024

Thumbnail of user richiev15
Pennsylvania
2 reviews
0 helpful votes
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November 1st, 2024
Verified purchase
• Updated review

The item I bought is Akpivoce slip on exhaust there is nothing wrong with it when came to me it is really nice and they delivered the item on time every time for me

Shipping
Quality

Date of experience: October 22, 2024

They have everything on the website
September 7th, 2024
Verified purchase
• Previous review

It's a lot of choices on the website and at the actual store I really like it

Shipping
Quality

Date of experience: August 28, 2024

Thumbnail of user ps804
California
1 review
0 helpful votes
  • Send Message
November 16th, 2024
Verified purchase

Very easy to order on-line from the website. Lots of great photo's, descriptions and reviews of the products.

Reason I chose this business:

There is a store near me and I like the ability to return on-line purchases directly to the store for an immediate refund if the products do not work out.

Reason I chose this product:

Price point, features, reviews, well-known and respected brand

Shipping
Quality

Date of experience: November 6, 2024

Thumbnail of user jonathano987
New York
1 review
0 helpful votes
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November 16th, 2024
Verified purchase

It was good. They didn't have what I wanted in stock so they helped me order what I wanted online right there in the store and got it a week later.

Reason I chose this business:

A new pair of gloves.

Shipping
Quality

Date of experience: November 6, 2024

Thumbnail of user rlouo
California
1 review
0 helpful votes
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December 10th, 2024
Verified purchase
• Updated review

I ordered my product in store and it shipped to my house without issues and on time.

Reason I chose this business:

Good products

Reason I chose this product:

It’s my preferred product brand.

Shipping
Quality

Date of experience: November 30, 2024

Ease of shopping
November 25th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Selection and great price.

Date of experience: November 25, 2023

Thumbnail of user donaldl2031
California
1 review
0 helpful votes
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December 3rd, 2024
Verified purchase

As usual, shipping was fast. Cyclegear had the products I was looking for at good prices.

Shipping
Quality

Date of experience: November 23, 2024

Thumbnail of user mattw1067
Arizona
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

The folks at the Peoria AZ store are awesome. Genuinely friendly, knowledgable and super helpful. They have made some really great suggestions when I've been trying to decide on gear or parts. Thank you!

Reason I chose this business:

Selection, delivery, price

Reason I chose this product:

I have Cycra hand guards on the bike, wanted to swap out the black for bright yellow, to be a little more visible when commuting to work in the dark. Plus, bright yellow looks cool. :)

Shipping
Quality

Date of experience: September 27, 2024

Thumbnail of user evanb656
Arizona
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Best place to get gear from, good prices and great customer service!

Shipping
Quality

Date of experience: December 1, 2024

Thumbnail of user frankieg135
Montana
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

My experience with cycle gear was pretty good they shipped fast

Reason I chose this product:

Because I needed an exhaust

Shipping
Quality

Date of experience: December 1, 2024

Thumbnail of user carltonp57
Washington
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Knowledgeable and helpful. Derek got me full gear from helmet to pants.

Shipping
Quality

Date of experience: December 1, 2024

Thumbnail of user micheleh345
North Carolina
2 reviews
0 helpful votes
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December 11th, 2024
Verified purchase

Website was easy to navigate and purchase needed items - thanks

Reason I chose this business:

Great prices, gear and service

Shipping
Quality

Date of experience: December 1, 2024

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From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Brand Reputation Management
Typically responds within 4 days

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