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CycleGear has a rating of 4.8 stars from 6,005 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,937 reviews
Good price boots were on sale. Ordered to store for free shipping came within a few days.
Had what I wanted and good prices
Brand and price
Date of experience: November 25, 2024
Ordering was easy.Item Delivered on time. Good communication.
Date of experience: November 25, 2024
The website had the product I needed at a price I liked. Fortunately, there is a physical store near my location so I chose to pick up in person for this small item.
The only retailer with the product I was looking for.
Fit for my vehicle.
Date of experience: October 8, 2024
Sales person installed my new Sena Gear and explained its operation. He also ordered me a smaller size Helite Turtle 2 Air Vest. Delivery went smoothly. Vest arrived in three days.
Availability! Helmet and Sena gear were in stock. Purchased product and sales associate installed product promptly. In and out of store in 45 minutes.
Pricing was very competitive.
Safety. Products were highly rated and in stock
Date of experience: October 7, 2024
They gave me my order on time and on target. They are faster and better than amazon.
I chose cycle gear because they are the best and most helpful.
Needed an extra toolset for help they gave it to me for FREE!
Date of experience: November 24, 2024
I ended up using two devices to look up and compare the different armors I was looking at because I was having a hard time switching back and forth between them to see what the differences were. Once I decided what I wanted, it was simple enough to add to my cart and check out. Items arrived exactly on time, unlike the stuff I ordered from a different site that I had to cancel because the back-order got postponed. CycleGear had it in stock and in enough abundance that I had choices of which brand to get.
Date of experience: September 26, 2024
Fast shipping and thankfully an easy install for the parts.
Date of experience: November 24, 2024
The transaction was easy, items were well priced, and they shipped quickly!
Well known brand that has everything.
I needed a gas can and it seemed nice.
Date of experience: November 24, 2024
Cycle gear as always been very customer first and they're extremely communicative
I heard good things about the service and selection
I needed them bc I’m a new rider
Date of experience: November 24, 2024
Not sure why this happened but for some reason the shipper decided to drop the package off next to the trash cans on the street instead of going up the driveway and putting the package next to the house. Almost got picked up for trash!
Customer before
Good price and integrated system
Date of experience: September 25, 2024
Quick and easy. Personnel knowledgeable and nice. Store clean and well stocked. Prices are average
Date of experience: November 23, 2024
Great helmet, great customer service, and excellent delivery time.
Date of experience: November 23, 2024
100% Satisfied. Always the best customer experience. 100% recommended!
Date of experience: November 23, 2024
Gloves came in as seen as the images, still breaking them in.
Date of experience: November 23, 2024
Ordered some riding jeans and love them. Delivery was smooth and easy.
Love their product selection, and their prices are usually the best out there. Delivery and customer service are top-notched.
Positive online reviews and great price.
Date of experience: November 22, 2024
Easy and simple to purchase and pick up the item. Workers are really nice
Date of experience: November 20, 2024
I have had the same ride shoes for a decade and they finally gave out. I needed new shoes fast. Cyclegears site made it easy and quick to order a new pair that were just what I needed.
Having the options of local stores and online make it easy to shop with confidence at both.
I trust the brand and was looking for something more casual wear while being comfortable to walk around in all day.
Date of experience: October 14, 2024
Ordered 3,530 O-ring chain master links. Got them in a short time. Easy order online.
Store is nearby. Always had what I needed. Friendly folks work there.
It matched the new chain I had.
Date of experience: November 23, 2024
The employees in my local store have always been friendly and knowledgeable.
Date of experience: November 23, 2024
Employee was very helpful in selecting a helmet. Second helmet purchased here.
Date of experience: September 6, 2024
All products arrived on time with no problems or defects...
There is a cycle gear store near me.
I needed a jacket that I could wear even as it gets colder.
Date of experience: November 23, 2024
I really like the options. Only reason it wasn't 5 starts is because i'm salty i missed the sale and had to pay double (regular full price) 😂😅
Gloves are pretty comfy thus far but i've only had em about a week so i'm excited to see how they last. They don't feel to bulky or anything, just make sure you get your accurate size. Safe rides everyone
I enjoy the selection it has to offer and i like that we can see reviews from other buyers on each item.
Date of experience: September 18, 2024
I really like the options. Only reason it wasn't 5 starts is because i'm salty i missed the sale and had to pay double (regular full price) 😂😅
I enjoy the selection it has to offer and i like that we can see reviews from other buyers on each item.
Date of experience: September 6, 2024
All the employees I deal with at CG are very fun and informative. It's always fun to go looking for more toys to buy!
Date of experience: October 24, 2024
I ordered some closeout tires online and they were shipped within a week. The day after they were received, I brought my wheels to the store and they mounted and balanced them for me. Easy service and I didn't have to carry any tires other than my motorcycle wheels. They also offer a decent road hazard warranty when they mount the tires at the store. The process was easy and much more affordable than the local motorcycle shops.
Price and value.
Good price for the tires and mounting and balancing.
Date of experience: September 23, 2024
Good product and good service. The price was good as well. In store staff very knowledgeable
After researching, it seemed like the right product
Date of experience: November 22, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.