- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
CycleGear has a rating of 4.8 stars from 6,005 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,937 reviews
Excellent service. Fast turnaround and very friendly staff! Definitely recommend!
Date of experience: November 9, 2024
I return a defective boot they didn't have anymore in store order for me had them sent to my home
Nice selection and not to far good prices
Date of experience: November 9, 2024
...I think it was good other than it being one day late
Had shinko 244
Talaria xxx
Date of experience: November 8, 2024
I was very impressed with the overall online experience with CycleGear, from in store assistance in Charlotte, North Carolina to online order and delivery. I was a little disappointed that I could not fit the motorcycle jacket in store but fortunately the jacket I ordered fits me well.
CycleGear has a wide variety of products and I was able visit the store in Charlotte NC.
The Klim jacket was one of the only ones where I could select the size I required.
Date of experience: September 21, 2024
Has To Return After Seeing It Was Dimensionally To Big.
It was frustrating.
1) Item description did not provide any critical measurement, the distance between the two mounting screws from center of each. Nor the Length-Width-Depth. Plus photo showed a white housing/body but it was chrome in person!
2) I had my garage moto set to my DR-Z400S. ALL items that fit these specifically should be shown in one category or prioritized from #1. Then universal and other possible items.
This is not amazon where they give you everything….if I wanted that I would go there. When I come to you, I want the quickest and most accurate selection. Otherwise, I'll just go to ebay, Amazon. Revzilla does it better. Or I will go there first instead of to Cycle Gear's website.
Thought it would be easier to find what I wanted. I was wrong.
Date of experience: September 14, 2024
It was earlier that first stated which was a nice surprise. It was exactly as described and is a great new look and feel on my bike.
Date of experience: October 19, 2024
Delivery and available pickup was quick and ready on time. I was contacted by store staff as well as automated messages (email and text) to advise that my order was ready for pickup.
Store manager, Rick helped with my pickup and setup of my new Shoei helmet.
Very friendly, knowledgable, and did a great job setting up my visor and comms.
Convenience and selection.
Recommended by store staff. Initial purchae was done at the San Jose store and pickup was at Gilroy.
Date of experience: September 16, 2024
Easy, simple process love cycle gear. Knew exactly what was needed and competitive pricing was a must have with items ordered! Will be ordering more parts for sure!
Trusted.! Always a pleasure!
Date of experience: September 21, 2024
Scorpion R1 air juice helmet definitely recommend only thing is I wish it had drop down shades but very comfortable helmet
Always good service
Good reviews great helmet
Date of experience: October 9, 2024
They always take the time to help find exactly what I want. They friendly and helpful to every customer who stops in.
Word of mouth reviews
Date of experience: October 15, 2024
It would be helpful if you mentioned exactly which order I am reviewing. I order a lot of stuff from you and other retailers in my quest to restore old decrepit bikes to safe and reliable condition. Assuming this review was for the tires, they were round and rubber and they fit. The price you charged for the tires was great but I think you made up for it by charging what you did for mounting and balancing. I don't know if your prices are higher than others, as I usually do my own mounting and balancing, but those are with tubeless tires. I don't do tube types, as they are way too fiddley. All in all a good experience
Price, nearby, usually has what I need in stock.
Used them before
Date of experience: September 14, 2024
Shopping in Cycle gear was very enjoyable, it had available the product I was looking for and in stock, the free shipping always make me happy and more likely to shop so when cycle gear showed the option I feel completely at ease shopping there, I love my 10% first purchase discount code!.
The only thing I would like to improve is the delivery times and notification of shipment to easy the long waiting to get that great new toy found.
Overall, a great and straight forward experience, I keep coming back to check on new gear and offers.
Got the first purchase 10% discount and I was not planning on using it until I saw all the gear available at Cyclegear and then I know I had to use my code for that new piece of gear!
I was looking for gear that enhances rider safety and cycle gear had a great selection and tech help to understand the pro-cons of the gear, ended up buying the Helite airbag vest, but sadly I did not see the airbag pants that I saw advertised on other site.
Date of experience: September 3, 2024
I've ordered from you previously and had no issues and will be purchasing again soon thanks
Date of experience: November 2, 2024
Caught a pair of jeans on sale at cycle gear this month. It was quick. Good price. Good product. I never really worry when I buy from here. I recommend cycle gear. Used them many times! Happy.
Good Price for name brand safety gear.
Good price for good product
Date of experience: September 25, 2024
Jesse was so knowledgeable and helpful. I will recommend and won't hesitate to go back
Good inventory and close by
Date of experience: November 4, 2024
Thanks Brandon. Always a pleasure to be helped by friendly, knowledgeable staff.
Prices are very good and service is excellent.
Top name brand
Date of experience: November 8, 2024
We received very personal and courteous attention at Cycle Gear. We were there several times and appreciated the friendly and professional service each time. The staff is knowledgeable in helping us select the right gear for our needs. We noticed that they didn't push us to certain more costly items, but just provided the information we needed to decide. We also never felt rushed to hurry and decide. They definitely have the best selection in town. We thank Brandon for his efficient help.
The staff is very helpful and even came out to my car to help carry my tires into the store and back out after! That's what I call service.
When I go in, I feel welcome and that my business is appreciated.
Date of experience: June 20, 2024
Got the parts I needed for free. Looking forward to cashing in on my future rewards!
Reliable parts list
Date of experience: November 8, 2024
Painless online ordering and good quality products 👍👍😎
Always Cycle Gear! ✌️
Date of experience: November 8, 2024
Hopefully this time you send me a new undamaged vest and not a open box damaged one.
I love cycle gear so make me proud 😎
Because I have been shopping here for many years
Date of experience: May 2, 2024
Great! Fast and easy shopping
Date of experience: March 20, 2024
I requested an all-black in color boot, but it had black and gray, so I returned the boots.
I'm a long-time customer. Have bought everything from motorcycle tires to helmets.
Date of experience: October 29, 2024
The staff were great and the product was received when promised
Affiliated with Rev Zilla who I have been dealing with for yours and new store location close by
On line reviews and owned Scorpion Helmets in the past.
Date of experience: November 7, 2024
Good service
Date of experience: October 28, 2024
Returning customer
Date of experience: November 28, 2023
Like Rev Zilla
Date of experience: November 28, 2023
Wonderful I was taken care of soon as I came in and everything was quick.
You guys are the best. Just wish I had a part time job there or some really good deals on gear.
I pay for what I want period
Date of experience: November 7, 2024
They have a lot of choices
Date of experience: May 28, 2024
Date of experience: May 25, 2024
Easy in store order helpful staff
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laboru
Date of experience: November 16, 2024
Lots of interesting items, but also lot of stuff out of stock.
Trusted store
Date of experience: November 7, 2024
Date of experience: October 27, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
