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    CycleGear

CycleGear

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Overview

CycleGear has a rating of 4.8 stars from 6,005 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.

  • Service
    666
  • Value
    14
  • Shipping
    2370
  • Quality
    5814

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 93.9%
Positive
5,114
Neutral
172
Negative
160
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18,937 reviews

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Reviews (6,005)

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Timeframe

Other

Reviews that mention popular keywords

cycle gear (953) shopping experience (81) customer service (520) right size (33) couple days (23)
Thumbnail of user davide2646
Washington
2 reviews
0 helpful votes
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November 17th, 2024
Verified purchase
• Updated review

Easy ordering, fast shipping and always have the good stuff.

Reason I chose this business:

Used before

Shipping
Quality

Date of experience: November 7, 2024

Fast delivery and very happy with tires!
August 14th, 2024
Verified purchase
• Previous review

Replaced stock Mitchelin on-off road tires with Mitchelin Road 6's. Really noticed how much stickier they are in corners and quicker handling at all speeds.

Reason I chose this business:

Had product I wanted and trust them.

Reason I chose this product:

Seen lots of positive reviews and had old model 5’s on another bike.

Shipping
Quality

Date of experience: August 4, 2024

Thumbnail of user paulm8153
Missouri
1 review
0 helpful votes
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November 17th, 2024
Verified purchase
• Updated review

Super fast delivery. Just what I needed. Prices fairly.!?$&@9

Shipping
Quality

Date of experience: November 7, 2024

Easy peasy
January 24th, 2024
Verified site experience
• Previous review

Date of experience: January 24, 2024

Thumbnail of user jimq946
California
1 review
0 helpful votes
  • Send Message
November 7th, 2024
Verified purchase

Rick was fun to work with and knows how to make sure I am a happy customer 😀

Shipping
Quality

Date of experience: October 28, 2024

Thumbnail of user bibbyk2
Arizona
1 review
0 helpful votes
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November 2nd, 2024
Verified purchase

Was shopping around for some adv gear and aince my local store didnt have in stock what I wanted I placed an order and within three days I had my Forma ADV boots in brown(tall)

Reason I chose this product:

They for me well and I know they should be awesome

Shipping
Quality

Date of experience: October 23, 2024

Thumbnail of user sparrelh
California
1 review
0 helpful votes
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October 26th, 2024
Verified purchase

Nice and easy. I plan using this service again and am confident I will get what I need in a good amount of time.

Shipping
Quality

Date of experience: October 16, 2024

Thumbnail of user chrisb4033
Nevada
2 reviews
0 helpful votes
  • Send Message
November 15th, 2024
Verified purchase

Great customer service and fast shipping. Very happy with the service I received.

Reason I chose this business:

It’s a great place to shop for motorcycle needs and close to my house. The employees are awesome and very knowledgeable.

Reason I chose this product:

I did some research online and the reviews I read looked good. One of the employees said they had the same set of tires and said he loved them. That also helped me decide on going with them.

Shipping
Quality

Date of experience: November 5, 2024

Thumbnail of user eduardoh166
Florida
2 reviews
0 helpful votes
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November 15th, 2024
Verified purchase

Will definitely be shopping here again they are great at what they do.

Shipping
Quality

Date of experience: November 5, 2024

Thumbnail of user rockyh103
Maryland
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

Helmet came on time and is what I expected. Just wish you're not out of stock on the communication equipment for my helmet.

Reason I chose this business:

Great selection

Reason I chose this product:

I have used the brand of helmet before with good luck

Shipping
Quality

Date of experience: October 12, 2024

Thumbnail of user somduttp1
California
1 review
0 helpful votes
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November 16th, 2024
Verified purchase

Well packaged and fit my helmet well. Description was accurate.

Reason I chose this business:

Product available only on Cyclegear

Reason I chose this product:

Sun shade visor needed for sunny days

Shipping
Quality

Date of experience: November 6, 2024

Thumbnail of user gabrielt428
California
1 review
0 helpful votes
  • Send Message
October 27th, 2024
Verified purchase

It was a tyre, it showed up, now I have a tyre. Don't know what els your want me to say, I mean that its just a tyre, and it works.

Reason I chose this business:

They are local.

Reason I chose this product:

This will match my my rear tyre.

Shipping
Quality

Date of experience: October 17, 2024

Thumbnail of user jamiej766
Texas
1 review
0 helpful votes
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November 16th, 2024
Verified purchase

Awesome as usual. Will continue making my motorcycle gear purchases from here.

Shipping
Quality

Date of experience: November 6, 2024

Thumbnail of user cindya1068
Connecticut
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

The box is very damaged. It is a gift so recipient has not yet tried the product.

Reason I chose this business:

Recommended by a friend

Reason I chose this product:

Recommended by a friend

Shipping
Quality

Date of experience: November 5, 2024

Thumbnail of user tommyj186
TJ
California
2 reviews
0 helpful votes
  • Send Message
October 8th, 2024
Verified purchase

I purchased this helmet at a great sale price because of the color and the brand. The checkout was fast and easy and the product arrived in excellent condition.

Reason I chose this business:

The helmet price was a great deal for a second helmet!

Shipping
Quality

Date of experience: September 28, 2024

Thumbnail of user peters4965
Germany
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Right Products's right price shipped in a reasonable amount of time

Reason I chose this product:

The Spidi Gloves have a much longer elastic closure. Much better then those little near useless Velcro bits off the rest.

Shipping
Quality

Date of experience: November 5, 2024

Thumbnail of user alexs3585
Michigan
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Got my items and love them. They were as expected and installed easily

Shipping
Quality

Date of experience: November 4, 2024

Thumbnail of user deans739
California
1 review
0 helpful votes
  • Send Message
September 19th, 2024
Verified purchase

Went to order part from store and told me I could not do that anymore and had to order on line which took a week! In the past i would order from store and would be there the with in 2 days or less! What happened to the fast service!

Reason I chose this business:

Because you are the only local Motorcycle parts store in my area!

Shipping
Quality

Date of experience: September 9, 2024

Thumbnail of user kimberlye1018
Kimberly E. – CycleGear Rep

The store can still order the item for you. Unfortunately if the item is not readily available in one of our warehouses we do have to get it from the vendor. We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Thumbnail of user albertm1566
Texas
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

It was ok. Nothing to much for gossip. Nothing bad, no negative stuff to say.

Shipping
Quality

Date of experience: November 5, 2024

Thumbnail of user rocioc79
Washington
1 review
0 helpful votes
  • Send Message
October 24th, 2024
Verified purchase

My original helmet broke within a week of purchase which I assumed was as a factory defect, I took it in and they switched it for a new one!

Reason I chose this product:

My husband has the same one

Shipping
Quality

Date of experience: October 14, 2024

Thumbnail of user concepcionr13
California
1 review
0 helpful votes
  • Send Message
November 15th, 2024
Verified purchase

Great customer service
Excellent products
Overall satisfied with my transaction

Reason I chose this business:

Best in town for any riders

Reason I chose this product:

Best product besides Amazon

Shipping
Quality

Date of experience: November 5, 2024

Thumbnail of user tarab965
New York
1 review
0 helpful votes
  • Send Message
November 15th, 2024
Verified purchase

Good experience with ordering through store on item not available at local locations

Reason I chose this business:

Local and great customer service

Reason I chose this product:

Style but not happy I got a rock chip after 1 day of use. May never buy a white helmet again

Shipping
Quality

Date of experience: November 5, 2024

Thumbnail of user sophiaap
Washington
1 review
0 helpful votes
  • Send Message
October 23rd, 2024
Verified purchase

I ordered my product for the best price around, and It delivered on time in perfect and brand new condition I couldn't be happier

Shipping
Quality

Date of experience: October 13, 2024

Thumbnail of user markusp54
California
1 review
0 helpful votes
  • Send Message
November 15th, 2024
Verified purchase

Great friendly service, very informative, no pressure. I will definitely go back for more gear.

Reason I chose this business:

Recommended by a friend.

Reason I chose this product:

Perfect fit

Shipping
Quality

Date of experience: November 5, 2024

Thumbnail of user bevanc8
Massachusetts
2 reviews
0 helpful votes
  • Send Message
November 15th, 2024
Verified purchase
• Updated review

Better initial bite and faster stopping. Base shorts felt good.

Shipping
Quality

Date of experience: November 5, 2024

Great stuff
March 1st, 2024
Verified site experience
• Previous review
Reason I chose this business:

Shipping free

Date of experience: March 1, 2024

Thumbnail of user andrewo1466
Ohio
1 review
0 helpful votes
  • Send Message
November 15th, 2024
Verified purchase

Absolutely no issues when searching for something bike related.

Reason I chose this business:

It is popular

Shipping
Quality

Date of experience: November 5, 2024

Thumbnail of user arturoa180
Texas
1 review
0 helpful votes
  • Send Message
November 15th, 2024
Verified purchase

Great help from local store clerks. - thanks!………………………

Reason I chose this business:

Previous purchases

Reason I chose this product:

Previous purchase and good experience with it

Shipping
Quality

Date of experience: November 5, 2024

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From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Brand Reputation Management
Typically responds within 4 days

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