CycleGear has a rating of 4.7 stars from 5,997 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
Ordered Show Chrome Flag Mount (R - Side) for Can-Am Spyder RTL. Item shipped in timely manner, picked up in store. Mounting was easy. Would suggest some double-sided tape be included or a suggested mounting practice as it adds some stability to the mount.
Cycle Gear seemed to have a Lower Mid Level price and I was going there for another item
This item seems to have the best reviews
Date of experience: August 20, 2024
This helmet was a steel. I love the quality components like metal fasteners. It is a little snug but even with my speakers installed it's not unbearable. I love all the vents because it gives adequate air flow for my hot head. It does increase noise but that's too be expected. Great and easy chin strap. The only thing I don't like is the challenge to open the visor. I like to ride with just the tinted visor unless going over 60.
Previous customer
Price and features
Date of experience: June 27, 2024
Ordered my helmet from Cycle Gear and had delivered to store in case it didn't fit -- I could return it right there at the store without having to deal with shipping back, etc. Everything went smoothly. I was notified when it was in, guy at the counter got it for me in about 30 seconds, and I tried it on and walked around the store to make sure it was comfortable.
Availability of item and ability to ship to store.
Date of experience: July 4, 2024
I was in the store because of questions I had for other items needed, my questions were answered and did a purchase since item was in stock.
Clear information
I walked into the store because of questions on other items needed.
I'm going with Arlen Ness part's, 10 gauge black anodized machined.
Date of experience: September 22, 2024
So happy with my helmet, the ease of buying, and communication from Cycle Gear throughout the entire process. It even arrived early!
A friend told me how easy and simple it was to order from them
It came HIGHLY recommended
Date of experience: September 13, 2024
This is hilarious! There's a minimum on how many characters I can put here. So now I'm going to babble about why this is ridiculous. Instead of some sort of review for cycle gear I should have been able to put one four-letter word good. My experience was good but instead I'll say this is f****** ridiculous
There's that 50
Date of experience: June 30, 2024
I recently started my motorcycle journey a few months ago and needed some starter gear. Amber answered every question I had with honesty and had a very down-to-earth attitude. She got me on the right path to some really awesome gear. I will always ask for her going forward.
Sedici Strada 3 Animale
Red plaid jacket with additional level 2 padding
Cardo PackTalk Pro
Local store, drove by for years, now my new favorite store
Date of experience: August 21, 2024
Having an older phone means it's less likely to walk in to the store and finding a case for the specific phone model. Thankfully, warehouses are a thing, and Cycle Gear allows for delivery to the store! Got an email once the order was sent out from the warehouse, and another when it was delivered to the store. Local staff was friendly and helpful in verifying that what came in was ideal for my equipment.
Helpful and friendly staff that are willing to share their knowledge with younger, inexperienced riders!
Date of experience: August 14, 2024
Had to special order cause no one had one in stock for the sedici Strada 3 but I got it and it works wonderfully
They carry sedici
Cause it's cold in the morning and a foggy visor is dangerous
Date of experience: September 25, 2024
Ordered a few parts now from Aaron. He has no problem looking up options and explaining the pros and cons. I also took my freshly paint wheels in for new tires, he treated them as they were his and had the tires on quickly
Date of experience: June 25, 2024
I ordered a set of progressive shocks that were discounted because they were "slightly blemished." The rubber inserts were dry rotted and completely cracked thru to the point that they could not be installed. It was obvious they had been installed and had a quite a bit of milage on them. When I called to return them I explained all that to the rep and he said that's what slightly blemished means. Really?
See above
I thought I would get a good product at a good price instead Simone tried reselling a used product, completely unethical.
Date of experience: August 14, 2024
Terrible experience with cycle gear.item was delivered Monday….i went to pick up Monday night and they couldn't find my order. Tuesday I called back and they found my order and I went to pick up. Shouldn't have to travel twice to the location for my order. Customer service in store is terrible
Easy accessible
My break need replacing
Date of experience: August 23, 2024
This was the first time I ordered directly rather than going to my local store. I'd still prefer dealing with the local store as they employ locals and pay them a decent salary which is good for our neighborhood but I wanted these boots in a hurry.
They had the item I was looking for.
I needed a pair of summer riding boots as my previous pair was starting to fall apart.
Date of experience: June 24, 2024
I purchased a set of hard side cases for my bike, they were advertised as open box, but as new, so I suspected they were a display model that was being taken down. They didn't show up and the tracking information was very vague. They didn't seem to move at all. I called customer service and they believed they were lost and refunded my money. A couple weeks later they showed up, but someone had just thrown them in a box with no packing material and they were damaged (scratched and scuffed up). I called customer service again and sent them some pictures and they sold them to me at a considerable discount. I kept them and I will use them, but I will most likely have to paint them to make them look nice.
their customer service was very helpful.
They had the product I wanted.
It would fit my bike nicely.
Date of experience: August 13, 2024
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Had what I wanted
Date of experience: June 26, 2024
My only wish is that there was more selection in the stores. I wear half or 3/4 helmets and selection in store is pretty limited. Was able to try on the brand to confirm shape but had to go online for the style and hope that the fit would be similar. Thankful it was!
Stores near me plus great online selection
Best combo of style and fit
Date of experience: July 11, 2024
Title says it all, totally would (and probably will) order again.
Date of experience: October 11, 2024
They wanted nothing short of giving me the best experience possible
Tires, riding gear, parts
Date of experience: October 11, 2024
Fast shipping, hassle free ordering, and exactly as described.
Date of experience: October 11, 2024
Sales person at Rogers AR store was great. She helped with ordering and sizing. Looked up info etc.
Used in past
Date of experience: October 11, 2024
Ordered online and came within a few days. Picked up in store, easy transaction! Thanks!
They had the part I needed available.
I needed it for my bike build.
Date of experience: October 11, 2024
Always easy to order from here people are great
Will come back
Easy to get parts good service
What i wanted they had
Date of experience: October 11, 2024
Place an order for 2 Vans and Hines rain suck for 117 screaming eagle air fielder 2023 low rider st,and 2023 low rider s. The rain sucks fit properly over the air filter. Good quality, fast shipping. I think the price was a little higher than expected.
The store is close to my house. The quality of customer service is very good. Also like free shipping to the store. The return policy is very simple and good.
Need a rain protector for a screaming eagle 117 open air filter. Vans and Hines makes one that fits my air filter. The quality is good. I will determine if it does it’s job once I ride in the rain and don’t fall off.
Date of experience: June 30, 2024
Always loved your store and always will.
The order I put in was a pretty long one. Every part and piece was box perfect. The shipping was faster then expected and the whole experience was pleasurable.
Date of experience: July 16, 2024
I signed up for a 10% off promo code and when checking out I couldn't use it. Not happy about that. Needed to return an item and return page wouldn't load. Luckily someone from customer support did quickly respond to my email and helped me with my return. Very happy with the quality of the product and fast shipping time.
See above.
Date of experience: August 14, 2024
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
I signed up for a 10% off promo code and when checking out I couldn't use it. Not happy about that.
Date of experience: August 3, 2024
I ordered two tires. The shipping from time of order to the Modesto store was very quick, I believe only two days and the I picked them up in store. Nothing against CycleGear, but one of the tires wasn't as new as I would have hoped. The rear was made in early 2024 the front was early 2023, not an issue at all. Got both mounted and they look and perform great on the bike.
They had both my front and rear tire size in the same tire available.
Metzler makes good tires. I was looking for a balance of longevity and performance and the cruisetec tires offer that.
Date of experience: August 14, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
We do apologize. We see a return authorization has been sent. We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.