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CycleGear has a rating of 4.8 stars from 5,993 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,913 reviews
All good and why 50 characters cause I don't want to type that
Wonderful
Date of experience: October 3, 2024
Ordering was super easy and the product shipped out quickly.
CycleGear had the better price on the helmet I wanted.
I wanted a new helmet to match the new paint on my motorcycle.
Date of experience: October 3, 2024
My favorite toys place, great service and fast delivery, best price ever
Fast and great service
Date of experience: October 3, 2024
Date of experience: March 19, 2024
I ordered them at the store so that they could have them shipped to the store in case I needed to exchange for another size. Which is easier than having them delivered to the home. And if you are out riding, might as well stop by.
It’s important to support your local motorcycle shops. Cycle gear, Revzilla, I support them. As well as other smaller shops here locally.
Reviews said they were good, tried them out and they’re comfortable. Knee pads a little bit on the inside of knee. Need to scoot them over often but haven’t gone in to detail to solve that yet. Length is intended for when you are on the bike. 32 regular has a length of 33
Date of experience: August 1, 2024
The delivery time wasn't great but, the staff at the Edison store was great, Jay took my wheel got everything done for me the next day. Awesome experience, they even had black wheel weights that match the wheel! Or they painted them, I didn't noticed till I was home, awesome touch. I ordered the Pirelli Diablo rosso 4 replacement rear that I got a big screw in.
Because it’s not far from me, and the services offered are great, pricing is good as well.
I have always used Pirelli products, I wanted to match the front tire, I would have preferred to use the Diablo rosso corsa instead of the Diablo rosso. But didn’t want to mix compounds.
Date of experience: August 4, 2024
I've tried shopping at my local cycle gear in Richmond since they opened, and every time I've visited, I've felt disappointed either by the products or the service. This time was no different. CycleGear brags on their ability to mount tires, and at one point it was a walk-in service. I had several friends who had used it and raved about it, but I prefer doing it myself. However, I've been working long shifts and had a big ride planned for the weekend and figured I'd kill two birds with one stone, and have the tire shipped to store and get it changed when I picked it up. I was promptly let down when I picked it up by the fact that it's now a 2+ day wait to have a tire changed and it's "when they have time" as the employee told me. I ended up doing it myself anyways and wasting time and gas driving 2 hours out of my way to visit the store. It's a mistake I won't continue making
To have my tire conveniently delivered and mounted.
It was the only tire on my size that wasn't a Dunlop d404
Date of experience: August 1, 2024
Product came on time as described. The customer service in the store was great. I will be going back for my motorcycle needs.
Date of experience: September 4, 2024
I ordered the tires and received them really quick and the service after was great too
Date of experience: October 2, 2024
Love the look and it fits well. I was able to order the size i needed.
Cyclegear has a variety of motorcycle rider accessories and apparel.
I chose this item because it’s very stylish
Date of experience: October 2, 2024
Everyone and everything about Cycle gear is perfect! Everyone at cycle gear is very helpful and knowledgeable and patient even with a newbie like me!
Convenience
Fit and quality
Date of experience: September 18, 2024
Date of experience: September 8, 2024
They service what they sell. They are knowledgeable and professional.
Friend told me
Fit my needs
Date of experience: October 2, 2024
I ordered through the Beaverton store. Received great service.
Good selection of gear.
Date of experience: October 2, 2024
Being able to filter out products based on what I was looking for was very helpful; I love the new jacket and gloves I purchased, and felt confident in my purchases due to the reviews left. I liked how easy it was to track the shipping with UPS, because when I'm buying large ticket items I want to ensure it arrives- plus shipping was super quick.
I was pleased this was one of the few online stores that had a sale/special promo on gear compared to others. I also have a store location about 30 minutes away and I liked the variety of options for returns/exchange if I needed it.
European standard safety ratings, d30 armor, nice esthetic and versatile.
Date of experience: August 12, 2024
Knowledgeable and friendly staff helped me with the helmet selection and installation of a Sena communication system. Highly recommend
Great location
Recommendation from a friend
Date of experience: September 4, 2024
It was a plan and simple order/experience. I love the fact that it arrived earlier than projected and, I like the discounts for my military and law enforcement service.
Because I shop at the local store in Norfolk, VA.
Based on YouTube reviews and the Boa laseless system.
Date of experience: August 25, 2024
We have not been able to find parts for his bike for a long while but we found them with Cycle Gear!
Date of experience: September 9, 2024
I ordered 2 tires for my Grom on CycleGear.com because they had the best price and had the ones I wanted in stock. I was going to ship them to the store nearby to save on shipping, but shipping them to my house ended up being free so I just shipped to my house expecting to see them in a week or so. They came a day later. I rarely get anything that fast nevermind tires.
Best price and had what I wanted in stock
Several recommendations from friends
Date of experience: August 4, 2024
Everything was easy and convenient. I enjoyed using the online site.
It was easy and they had what I wanted in stock
Date of experience: July 22, 2024
I ordered a helmet on Sunday and had it by Wednesday! Fast service and great price!
Wide selection of gear
I reviewed the helmet and it has great ratings.
Date of experience: September 26, 2024
The customer service is amazing. Everyone inside is very knowledgeable with the type of bikes and parts required. Always providing feedback and advice when it comes to certain aspects of items as well which is super cool!
Close to home and the employees are super nice
Turning my street bike into a track bike
Date of experience: July 29, 2024
Staff here is the best! They make sure you have a very pleasant visit!
A variety of brands and products are available.
High quality products
Date of experience: October 1, 2024
Hello, Tito at the North Miami store was very helpful. Highly recommend.
Michelin recommended your store..
Date of experience: October 1, 2024
Exceptional sales staff at the Oklahoma city store. They go above and beyond to make sure my needs are met
Loyal to AGV
Date of experience: September 13, 2024
Quick delivery of gloves I found at the store but not in my size. Warm, fit perfectly and look pretty good too
Date of experience: September 13, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.