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CycleGear has a rating of 4.8 stars from 5,984 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,881 reviews
I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.
The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.
Good customer service in the store. The shipping time was longer than promised.
Price and selection
Date of experience: September 25, 2024
I got my tire, online update system seemed a little inaccurate, nit a big deal, still got my tire I wanted. Thanks.
Easy to use. And close to my work as well.
Date of experience: September 8, 2024
I placed an online order for a Schuberth replacement shield, for in-store pickup at my local Cycle Gear store. The shield came in a reasonable time; and store staff processed it efficiently as usual. I also bought bike care products while there. Many thanks as always.
Ease and availability of the part I need.
Date of experience: July 23, 2024
Chico guys are very knowledgeable and professional would buy from them again.
Date of experience: September 26, 2024
Everyone was on point and very professional. Will return in the future.
CG has sold and installed my last 3 front tires on.
Reviews showed it to be the longest lasting tire for a trike.
Date of experience: September 26, 2024
Fast delivery using online ordering with a great selection or choices to pick from.
Easy to order good selection
Date of experience: September 26, 2024
Good prices and thankful that you re-stocked pretty quickly. Have been looking for a few weeks for boots but sizes were not available. I had just drove up yesterday to a physical store to check their stock and then today found the sale and re-stock.
Good selection and prices. Great sales.
Date of experience: July 17, 2024
Good deals. Thankful to find size I needed online. Was not in stock in my size at local Sandy, Ut store. They were very helpful, though. Almost bought a different style from the same manufacturer, but decided to wait and order online. Good website.
Snaps could be a little stronger on the front. CCW pockets should just be velcro instead of stretch loops. Then customer can add their own specific holster or you could have a general fit velcro holster as a bonus. Jacket is heavy and no armor, but with pockets. Fair trade-off for having strong leather and storage. Liner is tricky to get in and out, and I image elbow pockets for armor will be as well. Back protector pocket is going to limit what kinds you can use.
Lower prices and good selection.
Date of experience: May 24, 2024
We found everything we needed on the web site. So many choices!
Date of experience: September 25, 2024
Was met as soon as i came in the door and helped to pick out a new helmet. Didn't have color I wanted in stock but ordered it online for me at the instore price.
Local cycle store
Fit, looks, brand reputation.
Date of experience: August 15, 2024
From ordering to install and pick up, my transaction went smooth. The staff knew exactly what I needed. The initial turn around time was four days (which in summer time would have felt like weeks), but they were able to get me back on the road in a day!
The convenience, fair prices, and physicality of the store made CycleGear my go to. Plus they stand behind their products.
No choice, it was what my bike required.
Date of experience: July 16, 2024
A salesperson from the local store advised me to purchase this item. When I went to get help from the store to install it I was advised it was the wrong part. The correct part cost nearly 4 times. So I ordered it but kind of disappointed with the experience
I went to the local store and they were very helpful
Great selection
It matches the headset I currently have
Date of experience: July 29, 2024
Easy, fast and Cycle Gear had exactly what I wanted! Helmet looks great and the smaller cheek pads make it a perfect fit. Delivery was fast.
Date of experience: August 29, 2024
The Cycle Gear team helped me order a muffler that ended up not fitting my bike. When I called to discuss the issue, they were very apologetic. They made returning the product extremely easy and helped me find a muffler that would work for me. Pretty sure they expedited the shipping of the new muffler as well, which was SUPER appreciated. The new muffler fits perfectly, looks great, and sounds wonderful. Thanks again to the amazing staff!
Date of experience: July 19, 2024
Bedford cycle gear is a great place with very noticeable people help you what you need and what but try to push you to get stuff you don't need
Date of experience: September 7, 2024
Ordered some frame sliders came to my house and 2 days. Good product and seamless delivery
Date of experience: September 20, 2024
Went to store to buyu product that wasn't available in the store. Sales person help place it online and free home delivery
Local Store
Needed it for upcoming trip
Date of experience: September 10, 2024
I had a great experience going into the store as well as online
Date of experience: September 24, 2024
I really enjoyed working with all the people in the local cyclegear store.
They were very helpful with my purchase and customer support.
High quality part.
Date of experience: September 24, 2024
I came in to check the Warwick RI location out about a month ago and didn't purchase anything. The guy that helped me seemed pushy and uneducated about the products. However it was the selection that brought me back. I can't recall the associate's name, but the woman that helped me this time was great. Asked me questions about what I was looking for with my gear and made perfect recommendations based on that.
Word of mouth from a friend.
Recommended by associate.
Date of experience: July 22, 2024
Easy to find items. Good selection. Fair prices. Free shipping. Dealer network to install tires at fair price.
Dealer installation near me.
Date of experience: September 6, 2024
Ship to store confusing on website, needs a little work. But it worked out ok.
Date of experience: September 25, 2024
Date of experience: September 14, 2024
Found these true to sizing per manufacturer and fairly comfortable.
I have good experiences with Cycle Gear.
Affordable with good design
Date of experience: September 25, 2024
Fast fair available products that we want…………………………
Date of experience: September 25, 2024
Ordered from others and waited 18 days no part! Cancelled and ordered from you,let's see how you do! Take 2 for me. Thanks!
Ordered from others and waited 18 days no part! Cancelled and ordered from you,let’s see how you do! Take 2 for me. Thanks!
Date of experience: June 18, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.