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CycleGear has a rating of 4.8 stars from 5,981 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,874 reviews
I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.
The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.
This is hilarious! There's a minimum on how many characters I can put here. So now I'm going to babble about why this is ridiculous. Instead of some sort of review for cycle gear I should have been able to put one four-letter word good. My experience was good but instead I'll say this is f****** ridiculous
There's that 50
Date of experience: June 30, 2024
Ordered a few parts now from Aaron. He has no problem looking up options and explaining the pros and cons. I also took my freshly paint wheels in for new tires, he treated them as they were his and had the tires on quickly
Date of experience: June 25, 2024
CycleGear is great to shop from because of their extensive filters for products (size, features, ratings, etc). And then it's great to be able to return things to the store if they don't fit.
CycleGear is great to shop from because of their extensive filters for products (size, features, ratings, etc). And then it’s great to be able to return things to the store if they don’t fit.
Date of experience: August 1, 2024
Can return in store
Date of experience: July 28, 2024
Shopping experience was great. Also the fact if you're in a pinch there's a quick finance option. Shipping was fast, honestly didn't even expect my package to show up in just a couple a days.
Date of experience: August 4, 2024
Went to store in Columbus to actually see helmets available. I had to ask salesperson to assist us. Helmet purchase was for my wife and she just tried helmets on until she found one that would work. The color she wanted was not in stock so we ordered helmet and Cardo communicater, which was sent to our residence. Received quickly.
Closest actual store to our residence as we wanted to see product being purchased.
Appeared to be good value with amenities my wife wanted in helmet, and I have Cardo communication on my personal helmet already and pleased with it.
Date of experience: July 17, 2024
I showed up uninformed about the products and they were able to assist and help me choose my first gear
I was recommend by a worker
Employees recommend them to my needs
Date of experience: August 18, 2024
This was the first time I ordered directly rather than going to my local store. I'd still prefer dealing with the local store as they employ locals and pay them a decent salary which is good for our neighborhood but I wanted these boots in a hurry.
They had the item I was looking for.
I needed a pair of summer riding boots as my previous pair was starting to fall apart.
Date of experience: June 24, 2024
My only wish is that there was more selection in the stores. I wear half or 3/4 helmets and selection in store is pretty limited. Was able to try on the brand to confirm shape but had to go online for the style and hope that the fit would be similar. Thankful it was!
Stores near me plus great online selection
Best combo of style and fit
Date of experience: July 11, 2024
Place an order for 2 Vans and Hines rain suck for 117 screaming eagle air fielder 2023 low rider st,and 2023 low rider s. The rain sucks fit properly over the air filter. Good quality, fast shipping. I think the price was a little higher than expected.
The store is close to my house. The quality of customer service is very good. Also like free shipping to the store. The return policy is very simple and good.
Need a rain protector for a screaming eagle 117 open air filter. Vans and Hines makes one that fits my air filter. The quality is good. I will determine if it does it’s job once I ride in the rain and don’t fall off.
Date of experience: June 30, 2024
Always loved your store and always will.
The order I put in was a pretty long one. Every part and piece was box perfect. The shipping was faster then expected and the whole experience was pleasurable.
Date of experience: July 16, 2024
Good customer support finding answers to my questions and technical clarifications and guidance (before and after) the online purchase.
Store location
Date of experience: August 27, 2024
Great delivery time nice helmet just a little small need to see about getting one size up
Friend told me about it
Needed a helmets
Date of experience: September 16, 2024
I gave you 5 stars in everything stop asking me to fill extra $#*! out
Date of experience: September 16, 2024
Flawless shopping, quick shipping! Product was packaged very well.
Date of experience: September 16, 2024
Went to North Austin location and Alberto gave me outstanding service with help to select the right good-fitting helmet. Very knowledgeable! Also helped to get it purchased online before leaving store.
Wide selection of helmets that could be tried on in store.
Good fit for purpose of my biking.
Date of experience: June 24, 2024
Staff were helpful and knowledgeable about the products they were selling. It's nice that most of the workers also ride.Although they didn't have what I originally went to the location for, they had an good understanding of both the product I wanted and the completely unrelated item I ended up buying.
Great customer service.
The price and the quality.
Date of experience: July 11, 2024
I like the jersey very much. Granted it is not my first pick I thought it is a good value.
Previously a satisfied customer.
Price point, brand.
Date of experience: September 15, 2024
The team at the Colfax store was knowledgeable, helpful patient as they helped me chose the best helmet to meet my needs. It was a very enjoyable experience!
Closest Shoei dealer to my hotel
Based on looks, style and the team's recommendations for a high quality helmet.
Date of experience: August 6, 2024
Un cambio radical para mi S1000RR.
Ahora si suena como quería
Date of experience: December 14, 2024
Cycle Gear has and always will be my first choice of business when comes to motorcycle gear and accessories. By far, this company has always show professionalism when in any of their stores. Many thanks to you all. Blessed
Fast delivery, Courteous staff, clean atmosphere and souch more than what words can put forth.
Keep my bike running and looking good. Yes!
Date of experience: July 12, 2024
Went in store to try on the black version in a 43, found these 50% off on their site in 42 and brown and I really like the brown. Fits great, true to size for me and feels great on the couple rides I have used them to commute.
Convenience of a storefront to talk to employees and be able to try items on. I also purchased Street and Steel riding jeans at the same time that are pretty nice as well. They were suggested by an employee when I was picking up my TCX's.
Style, comfort, waterproof.
Date of experience: July 14, 2024
I ordered the jacket and it arrived in 2 days, I ordered the armor and it arrived in 2 days - no complaints! The Analog jacket has a good amount of adjustment options to make it fit just right and the mesh fabric will hopefully allow me to ride in this jacket in the summer with the internal layers removed. The armor fits well into the jacket and has a much more absorbent texture and feel over the stock armor that comes in the jacket. As they say; "I hope I'll never need the protection, but it's nice to have". Ride safe out there
Date of experience: March 29, 2024
Excellent experience good selection fast shipping. I have never had a problem with with anything I've ordered from cycle gear.
Always have quality products on clearance.
Price point and looks.
Date of experience: August 17, 2024
The gloves I ordered fit great. They staff members were nice enough to hold them for me since I couldn't pick them up for 2 weeks. Erwin was who helped me and he was great. Super fun guy, super knowledgeable. He gave me lots of advice for my next upcoming track day. Great store!
It has all the stuff I need at a good price
I needed longer gloves for track and I like alpine stars
Date of experience: July 13, 2024
The site was supper easy to navigate and the diversity was exceptional
Wide range of products
Quality and overall performance
Date of experience: September 15, 2024
I love going to my local store and checking out the new stuff the only problem is all the items in the store are either beginner cheap stuff or really high end there is no stuff in the middle which is where you get the best value. So you wanna give the company business and order online but then it takes 3 days to even ship the order that's ridiculous it's 2024 ship same day or next day everyone does but taking multiple days to ship a item shows not being organized. I'll be ordering somewhere else for now on just due to the inability the shop within a reasonable amount of time transit time is one thing time to ship is pure laziness
The team member in store always are helpful
Because of other customer reviews
Date of experience: June 22, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.