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CycleGear has a rating of 4.8 stars from 5,979 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,874 reviews
I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.
The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.
Ordered brake pads for my BMW and they arrived 2 days sooner than expected. This was a great surprise as I needed the new pads to go on a group ride and did not think I was going to be able to make it.
I have always appreciated the staff and availability of CycleGear. I will continue to do so in the future.
Exact match with previous item used on the bike.
Date of experience: July 2, 2024
I had no difficulties as these items were easy to order and exactly as advertised.
Great cost and easy to ship
Good cost and quality
Date of experience: September 10, 2024
The item was in stock processed in 24 hours. The first receiving date no package. Notification of the second date and time not met, notification of third date and time finally delivered.
It is a local store that I purchase from. My experience there has always been excellent. Including when I went in to learn about The Cardo products.
I stopped at the store. Look at purchasing a new helmet. And find out about Bluetooth headsets. Talking to the salesman we came up with this being the best one for my needs. They did not have this item in stock so I went home and ordered it online. Once I did that I did call the store to see if they happened to get this item in stock while after the delivery date wasn't met. They did not. I did not bother them with the issue. They are probably not responsible for online items. Could not find a contact number with information received from the online service.
Date of experience: August 6, 2024
Knowledgeable staff who will go out of there way to make sure you are taken care of. Also fast shipping.
Just down the street
Recommended by the staff who is a rider as well.
Date of experience: August 15, 2024
Quick and convenient, excellent service and great value for your money
Excellent quality products
Date of experience: September 13, 2024
Went to the store to get a full suit, employee helped me get fitted for one by measuring me and let me try some on before I ultimately ordered one that I wanted. Great experience and would 100% recommend to my riding buddies!
Chose cyclegear because I've always heard great things and they were the closest store that offered the ability to get fitted and try on different suits.
Needed a full suit for the track.
Date of experience: June 30, 2024
Came in a asked about helmet sizing, got all the answers I needed, was allowed to try on all the helmets and spend some time walking around the store. Found the one that fit best for me and put on order the color I wanted. Came in quicker then expected and picked it up no issues
Closest store to my house
Did some research and store staff confirmed it was the best option
Date of experience: June 25, 2024
One of the best I have ever had. I will not go anywhere else they are great
Because they are the best
My rep recommended them
Date of experience: September 6, 2024
Date of experience: August 26, 2024
I like the service I get when I come in
Date of experience: August 12, 2024
The rubber fits get. Works well when she's wet or dry. She stays outside of my front door just begging to take daddy for another ride.
Date of experience: August 26, 2024
Received on time. Packaged ready to go. Hope I never have to use it, but if I do sure it will plug and fill tires as designed.
Local mc parts supplier with fair pricing. Online availability is even better with fast shipping.
Have previously purchased same product and it was back on sale.
Date of experience: August 21, 2024
It was a very satisfying experience. I honestly don't remember the last time I was this satisfied over a purchase that wasn't an illegal transaction. Hope we can satisfy each other again in the future.
Sincerely, a very satisfied customer
They had the product I needed for a good price with fast shipping.
I needed it b
Date of experience: July 13, 2024
Was able to get this Pinlock insert within a week. They even installed it at the shop when I picked it up. Buy online because some of the in-store labeling is incorrect and they may provide the wrong insert.
Price and convenience
Brand quality
Date of experience: July 12, 2024
The online shopping was easy with a large selection of parts to choose from. Ordering and shipping was simple and affordable.
I couldn't find the parts I needed at other stores. They were out of stock.
Needed the replacement parts and the dealer prices were almost double.
Date of experience: August 22, 2024
Great experience overall! …………………………………………………………………….
Nearby location! …………………………………………………………………….
Date of experience: September 13, 2024
Always great products and customer service. Open every day of the week making
Shopping easier
Date of experience: September 13, 2024
This is the third time I've ordered tires from Cycle Gear. They always arrive within 3 days.
Selection and ease of ordering
Prior experience with Metzeler tires for my CBR600F
Date of experience: September 13, 2024
The Cycle Gear I went to in San Antonio didn't have the two BILT helmets in stock that I wanted. So, one of the store associates ordered what I wanted. The associate took my order and very carefully verifying my information. I was very pleased!
I've shopped at Cycle Gear many times over the past 8 or 9 years.
I owned/used the manufacturers product before.
Date of experience: July 21, 2024
Very knowledgeable staff helped my wife find the best helmet that fit her
We shop there a few times a year excellent products and great prices
The sales rep helped us pick the right helmet and size
Date of experience: September 13, 2024
Great prices and really good technical assistance on the products.
Other vendors were a hassle to deal with.
Date of experience: September 13, 2024
I'm getting all my gear so I can start riding soon and I was weary on ordering something because I didn't know how the sizes ran. But it's true to size and it was a perfect fit and great quality! I'm about to order some more gear!
I’ve heard some great things about Cycle Gear
I’m wanting to start riding and the pants match my style
Date of experience: June 25, 2024
I ordered a rear axle kit, the box was loosely packed so the contents were jumbled around on the inside, breaking out of its plastic seal and some smaller parts were all over the box, product wasnt damaged but some bubble wrap or more of the brown paper could have kept the smaller box from being bounced around in the bigger box
The payment option, and ability to pick up at store
Date of experience: June 25, 2024
I bought a Bluetooth helmet... Very pleased with the helmet & seller.
Date of experience: September 12, 2024
Tire changes should not take over 24hrs. I was told to have it there before 3pm and it would be changed. I called to check on it and was told that the person that did tire changes didn't have the time or inclination to doing it that night.
Date of experience: July 21, 2024
Date of experience: December 25, 2023
Jonathon was extremely helpful over the phone in helping me order a new helmet. I came into the store to authorize the purchase, and the helmet was delivered as promised in a timely manner. Excellent customer service (a rarity these days). Thanks, Jon!
see above
They had access to Schuberth helmets.
Date of experience: June 30, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
