CycleGear has a rating of 4.8 stars from 5,970 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.
The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.
I got there. The staff was AWESOME. They helped me replace my visor with the new one. Item arrived with short amount of time. Everything was great
Date of experience: August 12, 2024
We were so impressed after our first trip that we returned for more…friendly, knowledgeable staff, welcoming environment, vast selection, priced right… you've gained repeat customers who have already recommended CycleGear to dozens of riders…
Location, variety of sizes, styles and price range.
Quality product, shipped directly to our home in less than a week, text messages re:status of shipment and within our budget.
Date of experience: June 3, 2024
Easy to order pants that were not in stock and have them delivered to my house. The manager was super helpful.
Most of my riding gear is Sedici brand. It lasts a long time and wears well for me being tall and thin.
Quality materials and construction. Good price points and sales.
Date of experience: August 5, 2024
Employee that helped me was great, knowledgeable but the quad mount charging attachment product already broke after couple times being used. Brought back instead of offering to switch out the guy wanted to run a bunch of tests on bike.
Date of experience: June 3, 2024
Kelsey was fantastic! I wasn't quite sure of the size so I emailed your customer service. Her responses were prompt and spot on.
Date of experience: August 9, 2024
I went into cycle gear and had all my sizing done before the order
Pricing and they have a local store near me
I went into cycle gear off of Blackstone in Fresno, California prior to going online and purchasing the proper size color
Date of experience: September 5, 2024
This was my first time I ever had anyone else put tires on my bikes. Definitely will never do my own tires again. They werecawesome and did them in a timely manner. Thanks again.
Was recommended by a previous customer.
Great tires
Date of experience: July 22, 2024
The guys at cycle gear Coral Springs were very welcoming and informative, great atmosphere overall would recommend others to check them out.
My friend is a manager at the cycle gear in King of Prussia in Pennsylvania and told me about the store.
Date of experience: August 17, 2024
E-mail kept me up-to-date on order status. A phone call let me know my order had arrived! As a bonus, the service representative offered to assemble my items. Well done!
Good experience with earlier purchases.
Date of experience: July 22, 2024
Great help and advice. Tried on a few different helmets and almost ordered the wrong style if want for the help of the staff.
Great selection to choose from
I was able to see and try on the helmet i was looking for.
Date of experience: August 16, 2024
Thanks to Joseph C. For making this happen! He guided me through the process, including the law enforcement discount and then provided a detailed quote.
Thanks to Joseph C. for making this happen!! He guided me through the process, including the law enforcement discount and then provided a detailed quote.
Because of the Law Enforcement discount.
To support Law Enforcement Agents.
Date of experience: July 12, 2024
Good product, seems good, service was fine, all I have too say!
Prior ones we had gave us good service.
Date of experience: September 4, 2024
I took advantage of my local Austin CycleGear's offer of a 20% discount within 6 months of passing my riding test. After visiting the store and getting great advice from staff, I purchased a helmet that I wouldn't have otherwise gotten with some fantastic features. The item was only available online, but once I showed proof, the staff were one again super helpful in helping me complete the order. Free shipping meant I received my new helmet a few days later at home!
Convenience and friendly staff
Great features!
Date of experience: June 10, 2024
Got exactly what I ordered. Battery was a perfect fit and it came in quicker than what I expected.
Date of experience: September 3, 2024
Signed up for membership and 2-day delivery, but delivery took 8 days (and was sent to the address next door!)
Date of experience: August 14, 2024
Have been looking for a on road/off-road motorcycle boot that is quick and easy to put on, and also fits my wide feet. I've only worn these a few times, but they seem to be fitting the bill. Quality looks to be good so far. The only disappointment with this product is that there is no shifter pad. The black rubber is wearing off on my grey colored boot top. Not a deal breaker, but you would think a designated motorcycle boot would have a reinforced shifter pad of some sort.
Generally I have had good luck with products that Cycle Gear sells.
Because it’s one of the only motorcycle boots that appeared to have a wide toe box. I wish more manufacturers would make a wide toe box version. Not sure why a MAJORITY of manufacturers make the toe boxes SO NARROW… :/
Date of experience: June 7, 2024
Reputation for good quality gear at good prices
Date of experience: March 31, 2024
Good quality gear.
Date of experience: March 9, 2024
No complaints. I got what i was looking for. Should not be a limitation on words
They came up on the website
Date of experience: August 30, 2024
It's always great ordering from cycle gear. If your products doesn't come on time, they usually come before anticipated delivery date (at least for me). I love that you can return within 60-90 days. Luckily I have a cycle gear close to me so i've never had to deal with returning things online/through UPS, etc.
Hassle free returns. Have a cyclegear within a 30 min ride from me. Also this cycle gear is not one that does service on your bike.
Looking for new helmets as I had outgrown mine.
Date of experience: June 3, 2024
Went to my local store to buy gear. The associate was super helpful in making sure I found everything I wanted and in the correct size. He helped me with helmet sizing and even got me a discount on my helmet I ordered. The helmet came in two days!
It’s the only bike supply retailer I know of.
AGATT! All gear, all the time!
Date of experience: June 19, 2024
Sale was easy and delivery was quicker than expected. Had a return due to size issue and that was fast and easy as well.
Price and availability.
Liked the look and price
Date of experience: August 16, 2024
Letting everyone know that this tire was ordered for a friend's scooter bike. It arrived from CycleGear
As predicted and although not as yet on the scooter, the tire is smiling and so happy to be in California.
Thank You...
CycleGear had the tire needed for this particular scooter
This particular tire is the tire that fits the scooter to a 't'.
Date of experience: June 6, 2024
The man who helped me did an excellent job assisting me from the moment I walked into the Greensboro location. He seemed very knowledgeable on tires and sold me a set that matched what I was looking for. Thank you!
Recommended by the guy working on my bike
Date of experience: June 14, 2024
CycleGear usually has what I need and if they have it, I'll have it in just two days! Thank you CG!
CycleGear is pretty local to me and Joe the CG rep. In Richmond was pretty cool.
I needed them.
Date of experience: September 4, 2024
Date of experience: April 14, 2024
The helmet is light and very quality. It's quite for a modular helmet.
Date of experience: September 3, 2024
Date of experience: March 15, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
Thank you for taking the time to leave a review. It looks like your order was placed on the 7/28, and the item had a 3-5 business day lead time prior to shipping. It was with the carrier and on its way to you on the 8/3, which is the 3rd business day after your order got processed.