- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
CycleGear has a rating of 4.8 stars from 5,964 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,858 reviews
I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.
The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.
Ordered product online and was given an expected delivery date. I chose the ship to store option and item arrived two days early. Was promptly contacted by the store upon its arrival.
Convenience, selection, military discount and competitive price.
Used product prior and expectations were exceeded.
Date of experience: July 13, 2024
Staff was very helpful with selection. They helped me find the right size and not also break my bank account on the purchase.
Known for good quality helmets
Suggestion by staff that helped identify a helmet for my daily riding needs.
Date of experience: July 30, 2024
I was needing the product for awhile and the website is easy to find any product. I was happy how simple is the process and how fast the product got to my house.
Date of experience: July 20, 2024
I bought a BILT Techno 2.0 Modular Sena Bluetooth Helmet back in 2018 from Cycle Gear and after a lot of riding, decided to upgrade to the 3.0 version. They had an online coupon, so I decided to do the online purchase and delivery and had zero problems or issues and received my new helmet in a timely manner. When it's time to upgrade again, I will be purchasing it here again as well as anything I need for my bike.
Store of choice
Date of experience: June 10, 2024
I currently have a membership were I "obtain benefits." Part of those benefits include "free 2 day shipping. Long story short... I received my product 6 days later. The product was good
Date of experience: June 29, 2024
Called cyclegear bolingbrook
Guy on phone was so nice and helpful but explained had to order in store
Guy at store ordered and had sent free to house we received in 2 days
Pads were correct and we'll use cyclegear again
Had good price on brake pads
Cyclegear reccomended
Date of experience: June 27, 2024
As always Cycle Gear is a good value, easy to deal with and local.
I have used them for years, They are my first choice.
Date of experience: August 31, 2024
Very good service. The problem was that they did not have the size in the helmet that I wanted so had to order it. I got it but not sure if the fit is right so will be returning to the Chico Store with it for their assessment.
See above
My sons told me about it
Date of experience: June 9, 2024
The guys working at Cycle Gear are always friendly, nice, and helpful. Too bad the products they stock for women is woefully lacking, including the house brands.
tried them on in-store and saw immediately that i didn’t like it. was easy to return since i didn’t leave the store with them
Easy to order online and free shipping to store
Thought it was going to be a good product with the features i wanted, but it was terribly designed.
Date of experience: June 28, 2024
Friendly greetings through the front door. The employees are accommodating when picking the right helmet. It was also nice to have a woman at the store to help with women shoppers (riders). On that note, it would be nice to see more women's street clothing selections at the Pacheco, CA store.
I chose CycleGear because it was the only motorcycle store closest to my home, and it wasn't an HD shop.
I chose the Sedici helmet, for a few reasons, the style, the color, and the price. The wind noise is the only complaint I have.
Date of experience: June 4, 2024
Stopped by the Gastonia store to pick up a helmet lock but they were out of stock. The manager promptly looked it up in the system and it was delivered to my house in a couple days.
Easy to work with
Recommend by staff
Date of experience: July 22, 2024
Tire came fast and mounting was cheep and fast. This is the second tire I've gotten through cycle gear also got several other purchases always a good experience
Best deals and selection. Two locations within an hour.
Price and good reviews
Date of experience: July 4, 2024
Very helpful staff.
They have the knowledge and experience to sell you the right equipment that you need
Close to home. Makes it convenient to shop
Color, style and brand
Date of experience: August 10, 2024
In store rep was helpful to find what the wife was looking for and figure out proper size. They did not have the jacket in stock she had chose so we ordered it online and it shipped quickly and and was a great experience.
In store selection
Safety and color choice wife wanted
Date of experience: June 5, 2024
It was super easy to order and apply my points to the purchase. I received it on time and was notified the whole time.
Date of experience: August 11, 2024
Los productos llegaron bien y a tiempo! Ordene dos accesorios para mi casco ICON y me encantaron.
Date of experience: November 6, 2024
Lots of options. Already tested out my new Sedici riding pants, and it kept me from receiving any damage to my backside when I slid 40ft. After washing the pants you can hardly even tell.
Pants and subscription.
Date of experience: July 7, 2024
Bought shinko 777 tires at a fair price went to have them installed the mfg date was already 3 years old but i can't wait another week. So i had them mounted. I hope they last.
Mounting at a fair price if you buy them from cycle gear
Decent price and decent reviews.
Date of experience: July 3, 2024
Had a easy time locating what I was looking for. In the end it was the best choice using Cycle.gear
Same products for less money.
Date of experience: August 28, 2024
I ordered my pair of new riding shoes. The Alpine Star Ride Knit 3. They came in a day earlier than expected.
I choose CycleGear because they are fair in their prices and they have great products.
I like the quality of Alpine Star.
Date of experience: August 11, 2024
The bike specific Barkbusters fit perfect. Easy install and great look. So much sturdier than the OEM handguards.
Only website that has the bike specific part.
I've used them before and I know they work well and hold up good to drops.
Date of experience: August 9, 2024
I ordered a shift lever with 2nd day arrival but didn't arrive till over a week later I called customer service cuz item didn't have a tracking update I was given a refund on my shipping
Agent knowledgeable and had my order shipped same day
Shipping time
Item fitment
Date of experience: July 25, 2024
Bought this for my 2024 Kawasaki ninja 650 ABS and everything went well, first thing I installed on my bike so it did take me a long time but was worth it. Only issue I had was getting the rubber end of each turning signal into the appropriate spot in the mount, it didn't fit at all and took me an hour alone to do that part.
Reliability
The cleaner look
Date of experience: June 4, 2024
I settled on Shinko 705s. The stock in the online site is low or out the majority of the time for the tires I wanted. Not a big deal.
The installation was terrible. The service was amateurish at best. I will never be buying from Cyclegear in Lawrenceville GA.
Their team is very inexperienced in tire installation. The store manager did mine, because the regular employee was afraid to damage my new wheels. And he did a poor job him self. He could seat the front tire. He stated it's because the compressor is not the best. I have installed tires with my bare hands and a small compressor at my home. How can he, having better tools, not get the job done efficiently?
The installation was terrible. The service was amateurish at best. I will never be buying from Cyclegear in Lawrenceville GA.
Their team is very inexperienced in tire installation. The store manager did mine, because the regular employee was afraid to damage my new wheels. and he did a poor job him self. He could seat the front tire. He stated it's because the compressor is not the best. I have installed tires with my bare hands and a small compressor at my home. How can he, having better tools, not get the job done efficiently?
Also for it to take 3 days is crazy to get a "we tried, but couldn't do it" Is pretty sorry for a large company like cycle gear.
I thought the installation was a good deal but it turned out to be a waste of time and money.
I chose the product because it is a good value. Shinko did a great job with the tire not cycle gear.
Date of experience: June 11, 2024
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.
The selection of tires is always out of stock.
I had to settle for something cheaper because cyclegear never got more product in stock. I waited well over a 2 months for a specific set of tires. Tourances.
Installation fee was affordable.
Date of experience: May 30, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
We apologize for the delayed delivery. Unfortunately, sometimes carriers do let us down. We do appreciate you taking the time to let us know about the issue