CycleGear has a rating of 4.8 stars from 5,965 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.
The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.
I ordered two new tires for my bike, and while one of them was late because it was being shipped from a different location, cycle gear was still very helpful in aiding me
It’s close
I needed new tires
Date of experience: June 23, 2024
Great staff and attitude. Very helpful. Was overcharged for some items but they were quick to make it right and the staff on the 2nd encounter was even more knowledgeable. Love the merch and variety in store. Will definitely return
I did
Specialty shop
Fit my bike
Date of experience: June 5, 2024
I needed new tires for my VFR and I'm the type of guy that goes overboard researching everything, including prices. I settled on a set of Metzler Roadtec 1 and CG had the best prices I could find, even beating that big online store that starts with an A. Some of their other tires could be found cheaper online but if you factor in the lower price of mounting and balance when you buy from them it usually works out in your favor. I was a little hesitant having them mount after hearing some horror stories but my experience was great. I dropped the wheels off and picked them up the next day with no issue and they feel great in the bike.
Local shop, good prices
Best bang for buck on tires
Date of experience: June 4, 2024
I ordered bike tires on a Thursday and they were delivered on that Saturday.
I had a credit to spend as well as a small %off
These were the tires I knew that I was going to put on my bike.
Date of experience: August 26, 2024
I ordered fork seals online for my 98 Honda shadow ace they came in sooner they said they would be and had them delivered to my house and they fitted perfectly
They were the only ones that took the time to help me
I’m trying to keep my late sons first bike going
Date of experience: July 9, 2024
The guys are truly amazing. They can answer any question you have or if you just aren't sure on what to get they can point you in the right direction based on your wants and needs. Unlike other places who will push the latest promotional things even if it isn't what you want.
Date of experience: June 3, 2024
Easy to check out, and overall satisfaction! Great and friendly staff! Quick to help the customer out! Such a pleasure to do business with! Thank you!
Icon referral
Date of experience: July 10, 2024
After looking for the tire I wanted I checked my local CycleGear to see if they had it in stock. They didn't have it in stock but ordered it and had it 4 days later. I took my wheel in and they mounted, balanced and replaced the valve in less than 2 hours. The staff was courteous and helpful. 10/10
Local, previous experience
Recommended by several other riders
Date of experience: June 7, 2024
Received great help at the store in selecting a jacket for my wife. The store didn't have the right size in stock but ordered one that arrived at our home in a few days. Excellent service!
Have always had a good experience with Cycle Gear.
Good value, good price, all the features wanted.
Date of experience: July 14, 2024
My store didn't have the helmet I wanted in stock. I ordered it online, had it delivered to the store, and they took care of installing the sound system and visors.
Habit. I've been shopping here for four years.
Date of experience: July 7, 2024
Date of experience: June 1, 2024
Quick, easy, no issues. Shipped right away, exactly as described
Good prices, there is a store that is semi-local to me
Date of experience: August 28, 2024
Order came on time and I was extremely satisfied that I got to do my oil change before the weekend thanks cycle gear
Date of experience: July 26, 2024
Good website, once I found what I was looking for. Easy checkout.
Date of experience: August 27, 2024
Date of experience: November 11, 2023
Overall, I love the look of the windshield but it's a lot smaller than I expected based on the pictures. I should Jane looked harder for measurements. Helps with the wind up to 45-50 mph. After that you start to really feel it.
The had the color I wanted vs Amazon.
I needed a windshield
Date of experience: May 22, 2024
Happy with this purchase of a great quality safety vest. The fit is true to size the color is just the right amount for visibility to be seen. Plus it is adjustable to wear with just a shirt or your heaviest motorcycle jacket.
Price and quality.
To replace the vest I already had that was to flimsy.
Date of experience: June 4, 2024
These orders were great. I have previous orders the incorrect sizes. They were not put into use. I really need to return those for credits. I have reordered the correct sizes.
Good company. Great service. Easy to order from.
Seem to be a great quality product.?
Date of experience: July 15, 2024
Date of experience: July 10, 2024
Product was in stock. I hope it ships in a timely manner! Product was received which was helmet liners and installed. Helmet looks new again and fits snug.
I like doing shopping in the stores
Date of experience: July 15, 2024
Order process was quick and easy. However, the Kuryakyn replacement basket was difficult to install. I broke two (2) rubber tabs trying to get them to seat properly. Anyway, it will hold a drink bottle.
Date of experience: May 24, 2024
The only issue has nothing to do with the luggage. The one day delivery cost was 34 dollars and change but it arrived on the 3rd day.
I will definitely purchase items from CycleGear in the future just not spend the extra for quick delivery. The luggage itself was definitely a 5 star review.
Right product, for the right price.
We needed sturdy. Well built luggage for an extended trip.
Date of experience: June 3, 2024
Staff are very nice and supportive. I never feel pressured to purchase anything and they will always help in finding a solution or getting my needs met with specific gear.
Closest motorcycle gear shop to me
Looked nice and great reviews
Date of experience: June 21, 2024
Experience was fine. I was a little frustrated with how the web site kept returning back too far and I had to keep entering in my specific bike. Could have been operator error...
Basically the only game in town for good prices and in-stock inventory.
Familiar with the brands
Date of experience: June 22, 2024
When my order was placed, I was told that it was on 2-day shipping. When I showed up on day it was supposed to have arrived my order didn't. I waited a day and called and was told that some shipments had come in but they were unsure if my product had arrived. Because I really needed the bag for a ride I had planned I showed up at the store. My bag was finally found.
When I am in quest for bike gear I will always check to see what CycleGear has in stock.
Because it appeared to serve my needs.
Date of experience: June 7, 2024
Had to send the jacket back due to a zipper issue. Got the same jacket and the zipper does the same thing. The zipper should be a more heavy duty zipper
Product selection and prices
Love Alpinestars
Date of experience: July 15, 2024
Known name and close if I need to return it
Date of experience: May 11, 2024
I was expecting a call or text message when installation was complete. Didn't get one. I had to call to verify. Installation was done timely tho, so no complaints there.
Price and installation services.
I had a good experience with the Shinko 705s before.
Date of experience: July 6, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!