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CycleGear has a rating of 4.8 stars from 5,965 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,857 reviews
I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.
The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.
The tires I ordered were delivered and then mounted on the wheels in a timely manner.
Date of experience: August 17, 2024
Good price, good prompt service. Five star rating speaks for itself. Will return, would recommend.
Recommended by a friend.
Michelin tires? Not a hard choice.
Date of experience: August 19, 2024
I ordered my wife's helmet on Thursday or Friday, I pay extra for RPM for the 2 day guaranteed shipping. My order didn't come in until Friday the following week and my wife and I had a riding event the Thursday before we received the helmet. Due to us not receiving this helmet on time not only did we not go on the riding event, I lost out on money because the event was supposed to sponsor my business. Super frustrating.
The gentleman from the 1-800 number was super nice however due to my terrible experience with the shipping he was not able to assist much with the shipping.
I have a lot of buddies that work for my local cycle gear and I want to give support locally
This was the only helmet that we could find that was not only DOT and SNELL rated but also fit my wife’s head.
Date of experience: June 3, 2024
LS2 website said I was a medium (57.5mm). I tried to try on a medium in the store...it was ridiculously too small. Ordered the Large and it shipped in a couple of days and fit great.
Ability to try on helmet
Date of experience: July 5, 2024
I ordered online and didn't have any problems! Our store here where I live isn't very welcoming so I will be ordering online from now on when I need anything. Package was in great shape and products was exactly as described. I did read some reviews before purchasing and some were bad but we haven't had any issues with our Bluetooth we purchased. It works very well and we can't hear wind or anything!
My son recommended them to me because he purchased the same thing several months ago:
Date of experience: May 4, 2024
Ordered women's riding jeans. Took a week to arrive, didn't fit, can't return to the store? So now have to pack them back up, take them to UPS store, and wait even longer for my refund. If Cycle Gear would just stock their stores, would save a lot of time and unnecessary trouble.
Trying to find women’s gear that fits. Thought the Speed and Strength pants looked promising, but nope.
Trying to find women’s gear that fits. Thought the Speed and Strength pants looked promising, but nope.
Date of experience: May 4, 2024
Very happy with all my products. Online pictures were a little deceiving with the finish of the item, but other than that all quality. Gar
Cycle Gear has been real helpful in me acquiring the items that I need it. The staff has been informative very helpful.
The products that Joe were exactly what I was looking for on customizing and building my bike
Date of experience: July 30, 2024
Easy site to use will be shopping more with cycle gear in the store as well as on the site. Thank you.
The great deals and quality gear.
Date of experience: March 31, 2024
This was our first time to your store and we had a great experience. Melissa was knowledgeable with the stock at Cycle Gear and helped track down the equipment we needed.
We are happy to share our experience with our motorcycle friends.
CycleGear is the only brick and mortar cycle shop in Bellingham.
To enrich our cycling experiences!
Date of experience: May 26, 2024
Navigation easy. Wanted to find a couple of items on sale for Memorial Day. The pants I purchased were only available in regular length. Yes, the pants are a little long however they fit nicely. I was quite impressed with the fit in the hips, thighs and buttocks. Other than the length, it was like the pants were tailored just for me. No problems with the knee or hip armor alignment. Great pants. I followed the sizing chart to the "T". I am 5'4" and 120 # (I am used to wearing a size 6) and the chart measurements recommended a US 8. And as I said earlier, they fit like a glove.
Speaking of gloves, I also purchased a pair of Bilt gloves (black and pink). Again, the sizing chart was spot on. The gloves feel great.
I am a member and Memorial Day sale.
Date of experience: May 27, 2024
The store manager (Travis) was extremely helpful to me as a beginner rider, he provided just the right information for me to pick out my first helmet and was very knowledgeable about the different options and brands.
Close to home.
Store manager recommendation.
Date of experience: May 20, 2024
I was disappointed to receive a very dusty box with a used helmet inside. Scuff on the face shield. Fingerprints inside and outside the face shield. Hair and salt/sweat residue inside the helmet and an odor..
Price and selection.
But, they didn't have my size in stock, so I had to order it for delivery.
It checked all of the boxes and was on sale. I didn't know that I would be getting a used helmet. I was lead to believe it would be new. I wasn't expecting to get a used or refurbished helmet.
Date of experience: June 5, 2024
Such a great experience, had questions about tires and used the chat feature and I got answers to all my questions.
Cycle Gear is my go to for several things.
Date of experience: July 29, 2024
Store worker was very helpful and knowledgeable the only issue I had was I am a rider preferred member which I thought gave my 2 day shipping it took over a week to receive my order so am not seeing the advantage of having the membership
Been shopping there for years it’s a close ride from my home and I like seeing items before o order them when possible
Compatible with my helmet
Date of experience: May 29, 2024
Date of experience: April 13, 2024
Item I was looking for competitive price and rider discount program
Date of experience: October 7, 2023
Number one motorcycle gear superstore 🏍 cycle gear store in Murrieta rocks my favorite store out of all the stores😎😎😎 Great people there always have great advice very friendly great people highly recommend the store😎🏍
Always get great service
Always get great serviceAlways have great products at a fair price
Date of experience: June 3, 2024
Good online and in store experience. Availability and delivery good. Right parts delivered on time.
Local store
Date of experience: August 22, 2024
Buying was easy. Easy to find what i was looking for. And they checkout was straight to the point
They have a good selection.
Because of looks and price
Date of experience: August 22, 2024
Working with the trainee to order the tires was time consuming and stressful as he ordered two front tires and I needed to get him to correct the order.
The tire arrived several days a part and when the front arrived I showed up with my wheel and was told they could not install it until the following Monday (4 days later) I left the wheel while I looked for other options.
I came back the next day and picked up the wheel and tire to take it to a different installer. When my rear arrived on Monday I dropped off my wheel just to be told that the guy that does tires is out and won't be in until Tuesday. I called on Tuesday to see when I could pick up the installed tire and got the manager who explained to me how he did not have his installer in that day but he would have someone in Wednesday and would call me before lunch when he knew he would have someone in to install the tire. On Wednesday I did not receive a call and when I called for status I was told it would be at least another day and that he would not call me back with an update so I would need to call them the next day.
I called back an hour after that call to get my wheel and tire brought up to the front of the store so I could pick them up and take them to another installer. When I arrive the two visible employees were talking to a 3rd person and no one turned around to see who arrived or to acknowledge me until I knocked my wedding ring on the counter to get their attention. On the plus side he did carry my wheel and trie to the car.
I chose cycle gear because I thought it would make the whole wheel and tire process simple for me but in the end it required several trips and kept me off the road for several extra days
Online reviews
Date of experience: July 11, 2024
Fantastic service on my phone order. I am the weakest link here for not getting name of you g lady that took my call and order but her professional, polite and bubbly demeanor were amazing! Thank you so much!
Date of experience: May 11, 2024
Knowledgeable staff at our local cycle gear, very happy with the service
Date of experience: August 22, 2024
Overall good job sending my product and giving notifications.
Looked right for me
Date of experience: August 22, 2024
Been a great store from when I first started shopping there.
Date of experience: July 5, 2024
Did not have the one we wanted in stock, no issues getting it ordered and delivered
Date of experience: August 22, 2024
The right product delivered on time in perfect condition. What more could you ask?
Date of experience: August 22, 2024
Quick delivery, great price and a nice product. Delivered to my home too.
Used many times before.
Great price.
Date of experience: August 22, 2024
Had to return the shield as it did not fit my helmet. I've spent more in shipping costs then the shield, and now I still don't have one
Won't be shopping Cyclegear again.
Date of experience: June 12, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
