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CycleGear has a rating of 4.8 stars from 5,964 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,852 reviews
I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.
The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.
As always, Cycle Gear is my first choice for motorcycle related items. This time I was ordering new tires, Michelin Scorcher 11, the tires were delivered in 2 days, and very well packed. A+!
Good experience
Hi quality tires.
Date of experience: June 5, 2024
I highly recommend Cycle Gear, all the time the sale person is an experienced motorcycle rider, with a lot of hints and suggestions, checking details on your purchase, from the way that even gloves fits/feels to the best that you can go for whatever you want. Truly professionals, I wonder how many places are like Cycle Gear!
Goldwing Experienced Rider
Date of experience: April 23, 2024
Knowledgeable staff. Having an actual store where you can handle the items prior to purchase is very helpful.
Date of experience: July 28, 2024
East to find what I was looking for and some of the best pricing out there.
Ads. And selection of what I needed.
Date of experience: August 18, 2024
Perfect fit for my 2023 Yamaha R3 and sounds great. Very light compared to the stock exhaust. Easy to install
Availability of part and good reviews
Fit my bike and affordable
Date of experience: July 9, 2024
Hard to order from website. Had to order product twice because website uses generic pics for products instead of the actual product. Had to have the shop employee help me get the right part.
Internet search for part I needed
Because it fit my application needs
Date of experience: June 24, 2024
.Fair price, great service, decent product. Product had lots of loose stitching.
They are in my area.
Price / fit.
Date of experience: August 17, 2024
Had to return helmet; was not right for me. However, salesman in White Plains store was wonderfully helpful.
Nearby; large selection.
Brand name; salesman directed me to it.
Date of experience: July 16, 2024
Great options and availability. The gloves are so comfortable for my very first pair. They keep my hands cool with the air flow which is nice for long rides.
My brother loves this store
Date of experience: June 12, 2024
My local cycle gear was amazing! The entire staff is extremely friendly, knowledgeable, & and helped my wife and I get all the gear we needed for the season. They even sized me up and ordered my track pants to make sure I recieved the correct order the first time.
Amazing! Best store I have been to! The entire team is awesome.
Date of experience: May 14, 2024
First time purchasing a helmet for my riding class. I asked the employee Luis to help me find a helmet that was DOT approved for my course. He went above and beyond to help me find the correct helmet and riding gloves. Thank you Luis.
I was recommended by a friend.
A friend recommended Bilt Jet Helmet.
Date of experience: May 15, 2024
James and his crew are always very accommodating, knowledgeable, and helpful. They're always happy to answer any questions I have (and I always seem to have a lot of them).
I initially chose Cycle Gear because they're very close to my house but now I go because they have a wide variety of products, good prices, and great customer service.
Needed a new rear tire, they were in stock, and had good reviews.
Date of experience: June 23, 2024
Went to brick and mortar store in Maple Grove mn. Didn't have the color I wanted but had others to try on for fit. Ordered from store, shipped to my house free. Store employee very knowledgeable and helpful, great experience.
Price, selection.
I have other Shoei helmets, they fit me better than Arai and others.
Date of experience: April 18, 2024
The experience in dealing with the shop and their team was a good experience. Unfortunately I made the mistake of having it delivered to my house. It was 1 1/2 weeks after I ordered the part that I received delivery of the part.
Thought that I could get my part a little bit sooner than other shops.
Needing to do a repair on my motorcycle.
Date of experience: May 14, 2024
I've done quite a bit of shopping for motorcycle gear recently and Cycle Gear has always had what I needed. Cycle Gear online and retail outlet customer service has always been pleasant and helpful! " I'll be back"!
I recently purchased a new Bell Racestar DLX Flex Offset Helmet through CycleGear.com, but the helmet size was wrong for me. So, to my fortune I have a Cycle Gear outlet near me and the store tech was able to return it and order the correct size helmet quite quickly without issue. I've purchased multiple products at the local Cycle Gear outlet and the customer service has been great!!!
The products that I needed were in stock at Cycle Gear compared to others.
The prices on the products that I needed were comparable to others and often times saved me money.
Date of experience: May 10, 2024
It was easy to find what I needed online. Good price. RPM discount is a big plus!
It was a day later than promised. Not a big deal.
Prices and the RPM membership discount.
Previous product purchase
Date of experience: July 26, 2024
Shipping time was not 2- 5 days. It took 48 hrs for items to get shipped after purchase. Had multiple unknown delays in shipping. One excuse was weather on a sunny day. Took 10 days to arrive. Will only buy items in stock, or maybe a store transfer in the future.
Was recommended
Matching set of tires.
Date of experience: April 23, 2024
Helmet too small (?) Hope to be able to exchange even though it has been over a week since received.
Nice inventory. Live in Waco, TX and there is nothing here unless you ride a Harley.
I am a first time passenger. Price was great, right within my budget and it sounded as though the manufacturer was a good one to deal with if necessary.
Date of experience: July 14, 2024
I have utilized CycleGear both online and in person for several years. Love this company, great service, expertise and overall experience.
Great job!
Good quality, and wide choice of products
Date of experience: June 14, 2024
Best cycle gear shop around! James and Shane were extremely helpful fitting me in the helmet and gear I needed. They are very knowledgeable and experienced and will do you right. Highly recommended.
Recommendations from staff
Date of experience: June 12, 2024
Been a frecuent shopper even not living in the U.S. CycleGear is always my priority visit when Im in country and my primary bike shopping place online.
CycleGear is where I get all my motorcycle gear
Great Brands at reasonable price.
Date of experience: June 12, 2024
I call them and did the order on the phone vs. ordering online. The customer assistant was awesome. Saved me a lil money and had the part shipped to my house. The on line tracking indicated it would be a week. Day 4 and my beauty was on my doorstep. Thanks for a great experience
Repeat customer
I know several mechanics that I respect who has them on their bikes.highly recommended
Date of experience: May 5, 2024
It came a little later then the dude said but can't complain.
Date of experience: August 17, 2024
Cycle Gear has always been great to deal with, super nice personnel at the Morrow location as well!
Past experiences, and great stock of items.
Date of experience: August 17, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue