CycleGear

Once again it took a week to get something promised at 2 day shipping. There was no information via tracking site(s).

So I asked multiple times via customer service page but didn't get any response until AFTER the already-late item arrived. The you give me store credit? What the actual f*... You're apology is just to lock me into your crappy service further?

I'm tired of hearing promises of two day shipping. It's a fng lie. There is always an excuse. Yes, this is a very "first world" problem but you're the ones breaking promises. Zero reason to trust cycle gear.

Also, you start with prices higher than anywhere else. Most times you have a excuse to not price match.

But even if you do, why should I bother? It takes DAYS to get a response and I can already have the better priced product delivered by the time you even get your act together to price match. Then I'd just have to wait on your excuses and slow shipping...

CG brick and mortar are nice but understocked.

CG web is OK for browsing but at this point I go elsewhere unless I "have" to buy from you.

Sent multiple inquiries, it took days to get response. None of the context (E. G. My complaint) was included in the response.

Cycle Gear has everything you need and then some when it comes to gear. The customer service is spectacular. Highly recommend!

Staff was great delivery was early great price just overall great...

Fed Ex lost one of the two tires in my delivery and Cycle Gear customer service was so fast and friendly to get a replacement sent out the same day! So happy with my purchase thank you!

amazing, fast and friendly and got me taken care of right away

Good price. Just as described. Description was better than other cites.

Very pleased with delivery time. High quality product from Givi as expected. Thanks.

Product perfect as described priced $100 less than other stores! With fast and free shipping

Great in store service team, answer all my questions. Even though the product was out of stock, we were able to order and have it shipped to my home.

Only problem is it's missing a piece. I went into cycle gear and they said it was probably misplaced when I had my sena installed. Would have been nice to have.

I just want to pay money in legitimate United States currency and receive goods. Why must I review the product? I did not sign up for this.

The dude I talked to was nice. The rest of you can consume my whole package. Please never contact me again.

Bought parts thru them. Quick and easy to deal with. Got striaght to buisness. Found my part that I needed. He got it ordered. Part was a match

Two different times I ordered online. Once to have it drop shipped to my house and once to the store. Both times I had problems with my order. The first time they canceled my order and didn't tell me. I only found out because I called them. The second time, it took twice as long as they said it would take and I had to make four phone calls before I finally got my order. The guy helping me was very courteous and as helpful as he could be, but it still didn't get resolved until I threatened to cancel my order.

Stop in in person. Very helpful young man help me order and delivery of product was right on time. Ty

Item was out of stock. Staff ordered one in. Received notice it was at store. They installed unit promptly

First time running these brand tires. So far, so good. They are stickier than the oems... time will tell how long rhey will last.

After putting in my current address on cycle gear website and finding out PayPal issued old incorrect address I immediately contacted cycle gear and was promised and told to be rest assured they would intercept my $1000 item. After zero notification from cycle gear letting me know they actually did not intercept my package was left at the door of old address! I was simply told by cycle gear after the fact " we failed to intercept and there is nothing they can or are willing to do" I was certain my pkg would be stolen soo I rushed driving erratically to get to that address. I was fortunate enough to see the pkg at that door soo I got it but I swear I aged by 5yrs from the stress of the situation. Ultimately it was PayPal's initial damage However cycle gear is particularly disingenuous about there help and or service! Just wasn't helpful at all. I will never order from this company again!

Absolutely terrible!

Got a lot of help about jackets and gloves and ordering gear to be delivered to my house was an easy process. Arrived quickly as well.

Finding the item that suited what I was looking for took awhile, but that is because I was very picky.
With the help of the reviews on the items I looked at I was able to choose what I needed and I am very happy with what I received.

Ordered the tail tidy by new rage llc for my 2018 aprillia tuono v4, to match my led turn signals by them. I use cycle gear for the rewards and the mil discount. They also have a great selection and a store close to my house.

My 1994 Goldwing was in storage for 7 years and I finally got it out to repair and upgrade to start riding again. I took the front and rear wheels off and brought it to Cycle Gear in Lawrenceville, GA for a new set. They were extremely helpful in suggesting the best tire for my ride and were great at mounting and balancing the wheels.

This is my go-to store for my ride and accessories.

Came in and they didn't have the size of helmet I wanted in store. Store associate Daniel ordered it for me and it arrived within a few days! It's a very nice helmet with sweet designs on it.

I bought a helmet a while back and the computer system freaked out and canceled the order after it was made staff was super helpful and friendly and we go the problem worked out in the end i got my helmet and i love it

Great price for the quality of the gloves I ordered. Was delivered fairly quick. The membership is definitely the way to go if you're new to biking, and plan on ordering a lot.