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CycleGear has a rating of 4.8 stars from 5,959 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,826 reviews
I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.
The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.
Store employee also assisted me to check my size. Really helpful. If I can try it one with the same brand helmet in the store, that will be perfect. When I try it on at store, there is no any inventory of HJC helmet available. Because the design of each brand is slightly different, the level of comfortable is also different to different user. This helmet is not very fit to me but the overall of the product is good with promotion price.
Date of experience: October 14, 2023
Mark called me when my order arrived at the store. Mark is a great asset to your company.
Convenience
Superior quality of K&N Filters
Date of experience: July 6, 2024
Would be good if a response was received from my initial attempt to communicate with Cycle Gear (from abroad)
Close proximity to my hotel
Date of experience: June 3, 2024
Shipped as described. Cycle Gear was the only place I was able to find this size spot mirror!
Date of experience: July 8, 2024
Great Customer Service, explain & helped with a helmet. Made it easier to know the different brands & options.
I get emails with advertising so I can see what was available.
Reviewed different brands with customer service sales person & made a choice on the type & color.
Date of experience: June 3, 2024
The tire machine was broken, and a month after the tire purchase their machine was finally repaired to no fault of theirs.
The Manager Joe had my tires and rim strip installed and tires balanced, honoring their policy when one buys tires through them.
Date of experience: August 28, 2023
Wide selection, free shipping to store and easily pick up process.
Wide selection
Meet all my requirements
Date of experience: July 25, 2024
Patrick was great help in getting back to me on information I needed
Referred by daughter in law who purchased from cycle gear
Date of experience: July 25, 2024
Great customer service, very knowledgeable and my questions was answered
Great customer service
Very reliable
Date of experience: July 25, 2024
Great service
Date of experience: April 24, 2024
Great staff in locations
The website is amazing
And the greatest deals as well with promo codes
Date of experience: July 10, 2024
Recently, I purchased a Bridgestone Battlax T32 sports touring tire for my Yamaha Tracer 9 GT. Within just a few days it arrived at my local Cycle Gear location and were mounted for only $25. The people at Cycle Gear are always fun to talk with and they do a great job. I would prefer to go to Cycle Gear over dealers because the people at Cycle Gear are so much more friendly and seem so much more welcoming to customers. Sadly, so many of the local dealerships are crabby and act like they're doing you a favor when you need something. I'm a long time Cycle Gear customer- And like going there. I honestly dread going to a local dealership. What more can you say?
The Customer Service part occurred when I took my wheel in to have the tire mounted. When I walked in, everyone was friendly and talkative and they make it a joy to be there. They always say they appreciate the business and I don’t get that anywhere else. Maybe other people don’t get this, but in Northwest Arkansas, some of the dealership personnel seem like they have a chip on their shoulder. Management needs to video the way they interact with customers and have them watch it so they can understand just how sour they look when a customer approaches. I don’t get that at all at Cycle Gear. It’s always a good experience.
Great people and great prices
I rode my Yamaha Tracer nine from my home in Northwest Arkansas to Hot Springs, and I know not to be on the shoulders, but I wound up stopping on a shoulder anyway. Fate being what it is, I wound up with a nail in my tire and fortunately was able to plug it and get it back home. I ordered a new tire from Cycle Gear immediately upon my return.
Date of experience: April 1, 2024
Very convenient and informative way to buy tires. Having the make and model trigger bike-appropriate parts saves time and reduces errors. Free store delivery is a huge plus.
Cycle Gear has the inventory and knowledgeable staff to assist in purchasing and installing parts at a reasonable price
Date of experience: December 26, 2023
The employee handed me the helmet, I checked the fit and that I was happy before leaving the store with the helmet. Good experience.
Fairly priced and good quality
Date of experience: June 21, 2024
Shopped around several different online retailers for the best price on two Shoei helmets and two Bluetooth intercom systems… CG had the best price but they had free shipping and they also set up our Bluetooth for free.
Every person in our local store is fantastic. They love motorcycles and they really care about their customers. Palm Desert, California
Local store is friendly and super convenient Palm Desert, California
I went in to the local store on three different occasions and tried out helmets… then found the one that perfectly fit me and my wife.
Date of experience: May 20, 2024
Went into my local shop got fitted for a helmet modular helmet with Bluetooth I selected the LS two based on research And Bluetooth from cardio.
Had the best selection of helmets.
It was at the right price point with all the tech I need to communicate with my friends.
Date of experience: July 12, 2024
Needed to return boots that didn't fit quite right. Returned them in the store and CG made the process painless, ordering another brand with shipping to my home. Pleasant experience all around.
Date of experience: March 26, 2024
Very satisfied with the experience I had in placing and receiving the order.
Past purchase experience.
Positive product review.
Date of experience: July 23, 2024
Had to order it verses walking out of the store with it but it was good
Date of experience: July 24, 2024
First time visiting Cycle Gear in KOP and I had ordered a pair of Michelin Pilot Power 2CT tires which were shipped to store within 3 days. After receiving notification that my tires arrived, I brought my wheels in which was on the nicest day we've had thus far. Knowing I wanted to ride that day, they installed my new tires while I waited in approx 20 minutes which was phenomenal! I definitely will be purchasing all of my tires at Cycle Gear from here on out!
50% off tire installation when purchasing from Cycle Gear.
Reviews based off of best tires for street riding.
Date of experience: March 20, 2024
I had them order a heavier duty tube for one of our dirtbikes. Came a bit earlier than their quote. Seems to fit fine. The employee who helped me was quick and efficient.
Date of experience: April 15, 2024
Had got a jacket but a button broke off the same day I called the shop in the morning and the staff had helped me order a replacement
It's the best place I know for what I'm looking for riding gear tires and parts for my bikes
It's was close to what I was looking for and knowing alpinestars is a higher end product I have better ease of mind with my safety
Date of experience: June 20, 2024
Great prices. Thought it a little bit different that my items did not not all come together in one box. Received four packages for the five items I ordered over 3 days.
Price and product availability
Date of experience: March 25, 2024
Great fit that is true to size, thick leather feels very comfortable, mesh breathes well and pads sit in the right place
Date of experience: June 20, 2024
I could not have been more excited to see my order come in a mere few days after ordering! I would order from here again in a heartbeat!
Date of experience: June 17, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
