CycleGear has a rating of 4.7 stars from 5,959 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.
The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.
Well done. I ordered. It came in a timely manner. Installation was simple as well.
Found it on internet.
Cheaper versions didn’t work
Date of experience: July 18, 2024
Great back rest. Easy to install. Can't wait to go for a ride.
Price and compatibility.
Date of experience: July 21, 2024
Had to return a helmet as is was too small. Seamless, easy proceed. Ordered new helmet and received a few days later.
Easy, no issues
Ease of doing business
Quality, reputation sndcreviews
Date of experience: June 9, 2024
Had to return helmet as it was too small. Easy to do return.
Recommended
Date of experience: June 1, 2024
Easy and efficient service. Good prices and quality. Reviews are always precise and clear support from the cycle gear team
Date of experience: June 14, 2024
I ordered a front tire at the local Cycle Gear in Alpharetta at a competitive comparable price. A few days later, immediately after the arrival confirmation email was sent, they reached out to me first about the tire delivery before I couldn't get to my phone to call them quick enough. I dropped off my wheel and they informed me that, though they had a lot of wheels waiting to get tires mounted, that they would do their best to get it completed same day. Sure enough a few hours later, they called to confirm completion. When picking up the tire I took some time to check out some of the great gear they had in stock and a team member was there to assist with questions, but not overly hovering as to push a purchase like a pesky salesman. All of the staff were friendly, helpful, engaged and enthusiastic, and a clearly fellow motorcyclists. It was overall a refreshing experience that will result in my return business and recommendations to any and all who ask about bike tires, gear or accessories. If you are mechanically capable enough in removing your own wheel to get a tire professionally mounted/balanced, this is the best value/quality option out there.
Had good experiences in the past for various different needs. Also was recommended to go this route in getting a new tire.
Because a lot is riding on your tires.
Date of experience: April 25, 2024
Helmet was perfect, sizing was off (my big head, high crown) local store helped right away got new replacement same day, great service from a new customer. Thx
Great
Local and on line
Price and quality
Date of experience: April 10, 2024
Every time I go in for gear or to order a part, the man behind the counter walks me around the store recommending exactly what I want and need.
Its local and has the best gear around and you wont get the service like there's anywhere else.
I chose the gear I purchased mainly for safety I mean I have two kids and I want to be as safe as possible.
Date of experience: June 5, 2024
Efficient and expeditious delivery. From getting online and ordering it, all was easy and smooth.
Love the staff
Lost my other one
Date of experience: July 22, 2024
I purchased tires on the Cycle Gear website and had the tires delivered to the store closest to me (about 80 miles away) for installation on my rims. I was contacted by email after the order was placed, and again when the tires arrived at the store.
I contacted the store to see when it would be best fpr the tire installation and made a trip to the store. I was greeted by Stephen T. And exlpained I was from out of town and would like to leave the with wheels and tires installed the same day. He said they had several jobs already scheduled, but since I was form out of town he would work it in as quickly as possible. He said it may take as long as two hours, which I was prepared for.
Stephen verified the tires were in the store and prepared the work order for the shop work. I browsed the store while the tires were being installed. We discussed the valve stem placement and tire installation and left me feeling like he knew motorcycles well.
The store has a great selection of helmets, riding clother and other gear as well as a nice line of chemicals and other parts (various oils, brake fluid, pads, wheels locks etc). In about an hour, Stephen came and let me know the tire installation was complete. He checked me out and offered to help carry the wheels out to my vehicle.
All in all, a great experience with outstanding customer service. Much appreciated! I'll be back.
Paul
Product availability and convenience.
I wanted American tires at a fair price for an American motorcycle. I got both.
Date of experience: May 16, 2024
Great experience with the staff at cycle gear. They are always helpful and super nice. Amazing experience
Date of experience: June 3, 2024
Was very helpful in giving me suggestions and hints as to how to fit the jacket
Got a CycleGear coupon
Based on the recommendation of the store
Date of experience: July 15, 2024
Chrispy hooked me up with the alpinestars gloves and boots i was looking for. The boots weren't in stock, and he ordered them for me. I picked them up in stores a few days later
Saw it on social media
Amazing quality
Date of experience: June 3, 2024
I wanted to return a helmet because it was too small. Great service provided! I got the larger helmet
Date of experience: June 15, 2024
CycleGear had what i needed when other online retailers didnt. Item arrived very quickly. Price was right.
I wish there was a retail store closer to Sarasota area.
Date of experience: April 25, 2024
This is a pair of small stiff pieces of screen with 2-sided tape on the sides. AND... you have to take off you front fairing and disassemble part of it to install (stick on) these things.! Had I known, I would not have purchased these.
Shopping for model specific accessories and gave them a look.
Model specific...
Date of experience: October 9, 2023
Not a lot of things for my particular motorcycle but priced competitive with others...
Shopping...
Date of experience: October 2, 2023
This shopping experience went smooth. I placed the order in the store, upon arrival I was informed by E-Mail and phone call that the products were available for pickup.
I was looking for Cycle Gear apparel.
Date of experience: April 8, 2024
Quickly ordered the parts that were required. Applied my military discount and we were on our way.
Date of experience: July 4, 2024
The delivery was fast and the quality of the helmet was great.
A co-worker recommended y'all when it came down to helmets and it sounded pretty good.
I choose a certain helmet that I was familiar with when I did a lot of off road riding and something I know I can take on the street with.
Date of experience: July 22, 2024
I purchased a Shoei Neotec3 helmet in January, a waste of money. I tried to make it work, but I missed the return period and decided to try the Sedici Sistema II and it fit my needs.
I couldn't find a modular helmet that suited my needs
The Sedici Sistema II modular helmet fit! I wore it for 6 hrs straight and had no issues at all. I'm satisfied with this purchase.
Date of experience: June 27, 2024
Bought a modular Sena helmet on clearance for 20% off of last year's price.
Date of experience: July 22, 2024
Selected a Shark helmet for the versatility it offers. Sales people were friendly and helpful in assisting me and getting everything I requested with great knowledge of the products they offer.
Recommendation from CVMA brother
Versatility
Date of experience: March 8, 2024
I like it but the only thing is it it didn't glow in the dark! Which is suppose to that's why I chose it! But it didn't. Other then that I like it. Thank you!
Date of experience: May 4, 2024
I ordered wrong sized boots online and they took in store return for ease and convenience also got a new set that fit great!
It popped up
Date of experience: May 26, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!