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CycleGear has a rating of 4.7 stars from 5,957 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,814 reviews
I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.
The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.
Quick, easy online order, delivered to local Cycle Gear. Friendly customer service when picking up order.
Date of experience: June 3, 2024
I love buying products from cycle gear. Returns are great if needed, products ship fast.
Date of experience: July 9, 2024
Everything at this store is always out of stock, cycle gear sucks shop at Rocky Mountain atv they will have it in stock 90% of the time and it's usually cheaper on the Rocky Mountain site, cycle gear you are kinda ripping people off and don't seem to care
Date of experience: August 28, 2023
Awesome very easy 👌 😎cycle gear has a customer for life.
Date of experience: July 19, 2024
Date of experience: March 27, 2024
Adam was a rockstar! I appreciate all the help he provided me.
I returned a defective helmet which I bought from CycleGear for a replacement
Good price and CycleGear is 5 minutes from my house.
Date of experience: July 19, 2024
Ordered from store, received tires 2 days later. Fair price, quick delivery
Tires were in stock locally, no shipping
Date of experience: July 19, 2024
Fast & friendly customer service as always with great attitude plus very attentive.
Extended tire warranty
Date of experience: July 19, 2024
Superb, their products are always the latest and at good prices.
Great place to buy online.
Date of experience: July 19, 2024
Super helpful and kind, they don't push sale, like an family, I look forward to keep coming back.
Found the store by accident, thought it was an pedal bike store, lol.
Helmet was an practice helmet with great quality.
Date of experience: May 18, 2024
It was a very easy process to find what I was looking for and the helmet is great!
Date of experience: June 28, 2024
I went in the Tampa location and met Matt, who was a really nice guy. I was going to take the MSF course and wanted some decent gloves, since I'd need them later anyway. I liked a few pair and Matt told me he had the red Bilt Sprint ones (about $35) and I had tried a pair Reax Superfly (about $50) and liked them, then I tried the one's Matt had and I liked them also and decided to go with them.
Now I would have to get used to anything else, because I like mine a lot now and they are super comfortable. I'll probably get the other ones later when I'm riding more frequently. Some people have their opinions on different brands, but the cows don't know that. I think the value for the money is there for Bilt, as I have a few of their items and like them.
Tip for consumers:
Nice guy in the store. Matt.
Products used:
Bilt Gloves, pants & Jacket
Date of experience: January 29, 2024
Best place to buy any and all gear! I'll never have any other helmet than this. Beat all expectations!
Always been my go to!
Date of experience: June 9, 2024
Staff were exceedingly helpful as soon as I entered the door. Very knowledgeable and had personal experience with the items they recommended.
Product I needed. Fast shipping. Local store pickup.
Study phone holder with positive control of my phone and multiple mounting options and adjustment points.
Date of experience: June 4, 2024
Arrived quickly. Shocked it wasn't packed tighter with lots of material to keep the item from bouncing around inside and protect from shipment jarring. Hopefully won't affect long term reliability.
What was available. Wanted gel battery.
Date of experience: March 18, 2024
This Cycle Gear location is absolutely incredible. The team is so helpful and friendly. I visit each time I'm in the area. I basically consider them family at this point!
It’s the only motorcycle gear store in the area and I’ve been impressed with each visit.
South Florida is so hot. I needed gear that’ll help keep me cool in order to prevent melting.
Date of experience: April 11, 2024
I went into the store to order my quad lock for my motorcycle. Everything worked well and my sales rep was helpful, courteous and a good listener. I enjoyed the whole experience.
Had a local outlet.
After researching I concluded that the quad lock would work best for me.
Date of experience: April 15, 2024
I had a pleasant experience shopping online for what was needed. Easy to navigate through their website.
I’ve been shopping with them for years. Quality service goes a long way!
I need to get my bike back up and running.
Date of experience: June 13, 2024
The discount code I was texted did not work…. But otherwise purchase was smooth delivered to the store as promised and the store contacted me for pick up.
Good service when I purchased my Jacket
Date of experience: April 16, 2024
I placed the order and recieved the package has shipped email with tracking. Checked the shipping service web site and they did not receive the package. Checked everyday 3 days latter they recieve the package.
Seems to me you should not notify that the package is on the way when you have not given it over to the shipping service! Claim 24 hour or less to ship items sure you notified me it shipped when in fact you most likely created a label and then picked the product days latter!
Date of experience: January 6, 2025
The guys and girls at cycle gear in Sacramento are always great! They are appears helpful informative and slate polite!
Tires new helmet, blue tooth
Deal on blue tooth always but a shoes
Date of experience: June 7, 2024
Love the Quad Lock. Cycle Gear Murrieta always cool and helpful. They even went to the mailbox when I got there as the order wasn't in the store. Literally took like 5 minutes for everything.
Cool people and location.
Date of experience: April 11, 2024
Purchased a new rear tire for my wife's ninja and came within two days. Was able to enter in the make and model and got shown hundreds of options. Super easy to make sure I bought the right product
My father had recommended it to me after seeing it on facebook
Went for what the previous owner had for a rear tire but most likely switching to a more sticky tire next season!
Date of experience: March 7, 2024
Customer service was great i bought a pair of shoes they were defevtive they help me replace them for a new pair.
Date of experience: June 16, 2024
Walked in looking for a new helmet and got helped right away. Found the perfect helmet for me and it didn't even take that long.
Every person that works there has a bike or had one.
Very high quality
Date of experience: June 7, 2024
Placed order at Cycle Gear and part got delivered to my front door. I was glad it didn't take any time to get there because I needed it to ride.
Date of experience: June 4, 2024
Great service, great team and knowledge of services and products.
Date of experience: July 18, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
We’re sorry to hear your shopping experience wasn’t superb. Please reach out to us at cs@cyclegear.com, give us a call at 1-800-292-5343.