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    CycleGear

CycleGear

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Overview

CycleGear has a rating of 4.7 stars from 5,957 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.

  • Service
    660
  • Value
    14
  • Shipping
    2320
  • Quality
    5766

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 93.9%
Positive
5,069
Neutral
172
Negative
159
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18,814 reviews

1
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How would you rate CycleGear?
Top Positive Review

“I'd do it again”

Don L.
12/25/24

I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.

Date of experience: 12/15/24
See positive reviews
Top Critical Review

“Sizing and not four season/very disappointed.”

Lorri E.
12/21/24

The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.

Date of experience: 12/11/24
See critical reviews

Reviews (5,957)

Rating

Timeframe

Other

Reviews that mention popular keywords

cycle gear (941) shopping experience (80) customer service (516) right size (33) couple days (23)
Thumbnail of user slime1
California
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Ryan was short staffed but managed to install my tire and balance my wheel super quick and do it with a smile.

Reason I chose this business:

They have what I need and are not too far away.

Reason I chose this product:

I’ve been using Battlax tires for years with good results.

Quality

Date of experience: June 3, 2024

Thumbnail of user kirkf95
Washington
2 reviews
0 helpful votes
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June 20th, 2024
Verified purchase
• Updated review

Always the best pricing and availability on the best brands. I look to CycleGear first, and that's usually the end of my search!

Reason I chose this business:

My go to shop for motorcycling needs. ONLY motorcycle accessory shop in my home town.

Quality

Date of experience: June 10, 2024

Good Quality, Name Brands, Brick and Mortar
May 7th, 2024
Verified purchase
• Previous review

Great selection, pricing, and quality. Customer Service at my local (Bellingham, WA) store is outstanding.

Reason I chose this business:

Pricing, free shipping to store.

Service
Quality

Date of experience: April 23, 2024

Thumbnail of user johnh10485
Nevada
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

Have always had a positive experience with cycle gear since going to then over the last 10 years.

Reason I chose this business:

Past experience

Reason I chose this product:

Cause I could

Shipping
Quality

Date of experience: July 18, 2024

Thumbnail of user michaela5783
California
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

Efficient and professional staff knowledgeable about all
Products

Reason I chose this business:

Been shopping there for years usually high quality
Helmets

Shipping
Quality

Date of experience: July 18, 2024

Thumbnail of user bobf1408
California
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

Ordered a battery for my vintage BMW. Delivered promptly ahead of schedule.

Reason I chose this business:

They have very helpful over the years.

Shipping
Quality

Date of experience: July 18, 2024

Thumbnail of user uric3
Utah
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

Nick was helpful and didn't mind that we used so much of his time.

Reason I chose this product:

It was the right price and my son liked it.

Shipping
Quality

Date of experience: July 18, 2024

Thumbnail of user ahmeda1356
California
2 reviews
0 helpful votes
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June 20th, 2024
Verified purchase

I went with their recommendation and it didn't disappoint. Great service and quick service. Thanks guys!

Quality

Date of experience: June 10, 2024

Thumbnail of user robertd5661
Ohio
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

Ordered online, shipped next day, installed and picked up in 2 days. Extremely easy, completely satisfied.

Service
Quality

Date of experience: June 11, 2024

Thumbnail of user keiths1651
Washington
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

N a:/ffcffffsdbn b kgfggff g ffffss r g c sdgf r gffgfghgfg%hjgf

Shipping
Quality

Date of experience: October 4, 2024

Thumbnail of user johnnyg465
Wisconsin
1 review
0 helpful votes
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April 10th, 2024
Verified purchase

I had a great experience over all. I wish on line I could have been directed to local store. I rather buy from store if pricing is same. But able to get fast delivery too!

Reason I chose this business:

Availability

Reason I chose this product:

Research for best tire for my bike!

Service
Quality

Date of experience: March 31, 2024

Thumbnail of user johne3196
Idaho
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Prices are good and they are great about answering the phone and responding to questions. If the item I want is not in the store the website is quick to get it in the mail to me or to the store.

Reason I chose this business:

Best selection in the area.

Reason I chose this product:

It was a face shield for the helmet I had bought there.

Quality

Date of experience: April 23, 2024

Thumbnail of user kennyc242
Florida
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Aaron was very helpful and knowledgeable. He is always friendly and willing to take the time to answer all my questions.

Reason I chose this business:

Convenience of location

Reason I chose this product:

Shoei helmet came highly recommended

Quality

Date of experience: June 4, 2024

Thumbnail of user tylerp589
Washington
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

The tires I ordered came pretty quickly. They also did a great job with mounting the new one's on.

Service
Quality

Date of experience: June 25, 2024

Thumbnail of user brittneyu10
Oregon
1 review
0 helpful votes
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July 26th, 2024
Verified purchase
• Updated review

We love shopping cycle gear they always have what we need and at a price we can afford

Reason I chose this business:

Cycle gear has always had what we want in stock, and keeps things at a price we can afford with two boys that ride hard and grow fast its important to keep them safe without breaking the bank.

Quality

Date of experience: July 16, 2024

Cycke gear is our favorite for all our ATV and Motorcycle...
December 17th, 2023
Verified site experience
• Previous review

Cycke gear is our favorite for all our ATV and Motorcycle needs! Best shipping and customer service around.

Reason I chose this business:

I can always count on cycle gear to have exactly what we are looking for!

Date of experience: December 17, 2023

Thumbnail of user craigc818
Colorado
2 reviews
0 helpful votes
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February 10th, 2024
Verified purchase

Always great working with CG! Amazon, please take note and reach out to these guys, who always provide excellent customer service and rarely charge restocking fees.

Reason I chose this business:

Best pricing and availability

Quality

Date of experience: February 10, 2024

Thumbnail of user dc1084
Colorado
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

Ordered windshield and sissy bar for my Harley. Good service and counsel from the guys there. Right price and expeditious delivery. Always good service there.

Reason I chose this business:

Closest to my home. And not overpriced like sometimes the dealer is.

Reason I chose this product:

Went to the website, found the parts that fit my bike and decent prices as well.

Quality

Date of experience: April 21, 2024

Thumbnail of user matthewm3049
California
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

I had great service at my local shop, and fast delivery of the size jacket they had shipped to me.

Quality

Date of experience: June 24, 2024

Thumbnail of user neyb2
NB
New York
3 reviews
0 helpful votes
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December 2nd, 2023
Verified purchase

Im glad these are true to size. Stiff but once broken in, it should ve good to go. Very satisfied with style, fitment, and walking does not bother me at all.

Reason I chose this business:

Military discount

Reason I chose this product:

Reputable brand

Quality

Date of experience: December 2, 2023

Thumbnail of user charlier258
New Jersey
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

Very helpful for the product that I needed Also, he found the product for my motorcycle in the warehouse. Specially my phone was old he located a cover that would fit.

Reason I chose this business:

Close to home

Reason I chose this product:

The associate recommended the product that I purchased

Quality

Date of experience: April 20, 2024

Thumbnail of user judec84
Arizona
1 review
0 helpful votes
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November 26th, 2023
Verified purchase

I love shopping on cycle gears website for Christmas gifts. Their black Friday deals really good. Shipping is pretty quick. I live in semi-rural Oregon and it only took about 4 to 5 days.

Quality

Date of experience: November 26, 2023

Thumbnail of user thomasp2653
Texas
1 review
0 helpful votes
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May 28th, 2024
Verified purchase

Searched for a specific item and Cycle Gear had it at its online shop. Not at the local outlet though.

Reason I chose this business:

Became a member at the local store.

Reason I chose this product:

Reviews on webpages.

Quality

Date of experience: May 18, 2024

Thumbnail of user bryand665
Massachusetts
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

Fast delivery, unfortunately size was not a good fit. Return at local store was not a problem.

Reason I chose this business:

Local store

Reason I chose this product:

Top rated summer jacket

Shipping
Quality

Date of experience: July 17, 2024

Thumbnail of user erican182
Alaska
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

The delivery was fast and I loved the product! I loved that they shipped to Alaska too!

Reason I chose this business:

They ship to Alaska!

Reason I chose this product:

Their prices seem decent and fair

Shipping
Quality

Date of experience: July 17, 2024

Thumbnail of user mikel2570
Florida
1 review
0 helpful votes
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March 22nd, 2024
Verified purchase

I was able to drop off my tire before I close the business and pick it up the next day after work which was super convenient very easy to do and as always my cycle gear gave me great customer service

Reason I chose this product:

Original equipment for my motorcycle

Quality

Date of experience: March 12, 2024

Thumbnail of user ericf1525
Pennsylvania
2 reviews
0 helpful votes
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April 24th, 2024
Verified purchase

I bought a new tire and they didn't have the brake pads, so he ordered them and had them shipped out to me and they arrived in short order and I was very satisfied.

Reason I chose this business:

Close by and reasonable priced

Reason I chose this product:

Needed brakes, when I get a new tire I always change my brakes

Quality

Date of experience: April 14, 2024

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From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Brand Reputation Management
Typically responds within 4 days

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