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CycleGear has a rating of 4.7 stars from 5,955 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,812 reviews
I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.
The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.
You was very good at delivering what customers wanted quick, lots of updates. Now I will just have stuff delivered to your store and I will get it or go somewhere else. Done!
Date of experience: March 29, 2023
Staff at the Webster store was helpful prior to purchase and delivery. Everything was delivered in good condition. I'm satisfied with my purchase and experience.
Date of experience: April 10, 2024
Easy dotcom purchase and ship to store in just a few days. Great windshield for summer riding. Protects you from the big bugs but provides more air flow to keep you cool.
Date of experience: August 28, 2023
Came in to fit some gear and realized that most items are online. Their website didn't reflect this so I wasted a trip. Another plug for Amazon, a real online shopping
Date of experience: May 11, 2023
Very quick very welcoming and helpful people. You always feel welcome here
Close to home
Good quality and what we were looking for
Date of experience: July 16, 2024
From the ordering, to the online support, to the store changing my tires. All excellent. Will do business with cycle gear always
Pain free and very helpful
Longtime customer
Date of experience: June 9, 2024
Ordered in store, and received in a couple days. The staff are all riders, and really care about your experience. A+++
Great selection and good price
Second helmet pack talk, needed for comms.
Date of experience: June 4, 2024
Love the selection at CycleGear - not great bargains, but not bad.
The Rain Cover is Heavy duty and has stretchy hem and tie down to keep it on the bike.
Familiarity, selection. Also, don't want to buy everything on Amazon.
$20 off on heavy duty rain cover.
The cheaper ones looked...well...cheap.
Date of experience: April 19, 2024
Love the selection at CycleGear - not great bargains, but not bad.
Familiarity, selection. Also, don't want to buy everything on Amazon.
Date of experience: April 8, 2024
Everything went great shipping receiving ordering no problems.
A friend told me about it
Because of the look and fit
Date of experience: July 17, 2024
Quick shipping and had exactly what I needed. Prices are always good as well.
Convenient and close
Best parts for my motorcycle
Date of experience: July 17, 2024
The product I needed was out of stock so the store staff helped me order it online. The process was smooth and delivery was quick. I was then able to take the product into the store for fitting.
Great people and product range
Online and in store recommendations
Date of experience: April 18, 2024
One of the mirrors came in chipped. I'll be returning them shortly. Cycle Gear was great though!
They were the closest shop to me.
They looked cool
Date of experience: July 17, 2024
Great service...I will shop here again for my riding needs.
Date of experience: July 17, 2024
I would like to thanks Scott Yu from Revzilla Newport Beach who helped me to choose all these gears, very helpful. And Joseph C to help me with this account.
Date of experience: April 26, 2024
I can't remember the person's name that helped me but he definitely wanted to make sure I got what I need. The only problem is the item we ordered was not the right one unfortunately.
CycleGear has a easy to navigate interface on the website and the employees in the brick and mortar in Edison, NJ are friendly and helpful.
I chose the wrong product because I forgot the specific number i actually needed
Date of experience: March 27, 2024
Everything like what I ordered, in a good box and with a lot of security so that what I ordered would not be damaged, all excellent.
Because for me it is the best store for us motorcyclists.
Because everything they sell is of excellent quality and price.
Date of experience: June 7, 2024
Such an easy process of ordering the right gear for my grandkids. I needed helmets, gloves, and goggles. The sizing charts were spot on and everything fit great.
Great customer service, fast shipping and xlnt prices.
The quality and value for the money.
Date of experience: March 11, 2024
I used to love going into the store in Lomita Ca. But now I've moved to Tyler Tx. And there's not a store for miles so I have to do the shopping online. Great website and easy to navigate. Thank you CG.
Great selection and prices
Date of experience: January 24, 2024
The employee in the store was very helpful and quick. I forgot his name but he was cool. He works at the store in oxnard
Date of experience: June 10, 2024
The order initially had to tires and only got one. After reaching out customer service walked me through the process of putting a claim and realistic time expectations. Eventually I got both tires.
Seems reputable.
Same tires I originally had.
Date of experience: March 13, 2024
Cyclegear has great selection and the shipping is usually very quick. The website is excellent and the few times I've to speak with someone they were very polite and helpful
Date of experience: April 17, 2024
One tire was already a year old and the other was almost 2 years old, but I needed them on quickly otherwise I would have returned.
Date of experience: June 3, 2024
Had a little difficulty using a credit card so I tried later in the day and it went through just fine.
I ride with one of these Sedici Adventure jackets and it’s great. 50 k miles over 8 years and after a wash, it’s like brand new. This order is for my lady.
Date of experience: May 16, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
