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    CycleGear

CycleGear

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Overview

CycleGear has a rating of 4.7 stars from 5,955 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.

  • Service
    660
  • Value
    14
  • Shipping
    2318
  • Quality
    5764

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 93.9%
Positive
5,067
Neutral
172
Negative
159
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Instant Feedback

18,812 reviews

1
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How would you rate CycleGear?
Top Positive Review

“I'd do it again”

Don L.
12/25/24

I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.

Date of experience: 12/15/24
See positive reviews
Top Critical Review

“Sizing and not four season/very disappointed.”

Lorri E.
12/21/24

The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.

Date of experience: 12/11/24
See critical reviews

Reviews (5,955)

Rating

Timeframe

Other

Reviews that mention popular keywords

cycle gear (939) shopping experience (80) customer service (513) right size (32) couple days (23)
Thumbnail of user andrewa1470
Florida
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

Liked it, well done, I feel happy about the purchase, safe reliable

Reason I chose this business:

Good products

Quality

Date of experience: July 16, 2024

Thumbnail of user luisc1245
Nevada
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

Easy to order and correct part received everything on time.

Quality

Date of experience: July 16, 2024

Thumbnail of user jefferyh291
Florida
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

My windshield arrived much sooner than expected. Fit my bike perfect. Love it.

Reason I chose this business:

They had the product I wanted for my brand new bike.

Reason I chose this product:

Good reviews and great price

Quality

Date of experience: July 9, 2024

Thumbnail of user davidw7536
Utah
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Cycle gear in Draper is fantastic. Knowledgeable, friendly, cool, and super helpful. They really go above and beyond every time I am in the store. Love the huge new space.

Leigh is phenomenal. He has helped me out so many times, always taking the time and has the knowledge to get anything worked out.

Reason I chose this business:

Close to home, but also the best selection, best staff, decent prices, best service.

Reason I chose this product:

Love the 180 modular. I had a shark evo, and the LS2 Carbon was an obvious upgrade.

Service
Quality

Date of experience: February 13, 2024

Thumbnail of user fucko69
Utah
2 reviews
0 helpful votes
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July 20th, 2024
Verified purchase

I like the boots I got and I don't want to write more about it. Really.

Reason I chose this business:

Only option in town.

Reason I chose this product:

Seemed good

Quality

Date of experience: July 10, 2024

Thumbnail of user melvyla
Florida
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

Wide range of products with good price range. Physical shop where we can try out Helmets for correct fit and size

Reason I chose this business:

Physical shop where we can try out Helmets for correct fit and size

Reason I chose this product:

Good price, great fit

Quality

Date of experience: May 15, 2024

Thumbnail of user edwardd1015
Michigan
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I will not be forced to provide feedback. My request for your services doesn't indent me to your marketing efforts

Service
Quality

Date of experience: June 3, 2024

Thumbnail of user nathanw759
Texas
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Rpm cash helps me save so much and it's easy to get things delivered. The workers make pickup so easy.

Quality

Date of experience: June 3, 2024

Thumbnail of user manuela226
California
3 reviews
0 helpful votes
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June 13th, 2024
Verified purchase

I bought my tire on line and ship it to cycle gear shop in my area for them to install my tire. Service is great, employees are very helpful.

Reason I chose this business:

Closer to home

Reason I chose this product:

I've been using Shinko tires for over 20 years and loved it

Quality

Date of experience: June 3, 2024

Thumbnail of user kurts412
New Mexico
2 reviews
0 helpful votes
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March 21st, 2024
Verified purchase
• Updated review

Cycle Gear has always met or exceeded expectations and continue to do so. The method for ordering online has been pain free and thank you for this option.

I contacted customer service online and quickly and satisfactorily received my response, and would depend on them again if there were any other issues in the future or, in this case, to offer my thanks to them.

Reason I chose this business:

They offer great products and services for any motorcycle aficianado.

Reason I chose this product:

Wanted the same brand visor as the helmet it was made for.

Service
Quality

Date of experience: March 11, 2024

Quick and easy!
October 28th, 2023
Verified site experience
• Previous review
Reason I chose this business:

My go-to place for my helmet accessories!

Date of experience: October 28, 2023

Thumbnail of user jamesp5596
Illinois
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

The manager at the Roswell store is great I had an issue with my points and he got it taken care of and was happy to do it. Very nice people at that store.

Didn’t care to investigate my problem with the points I should have had after I spent over 2 thousand dollars, lucky for me there is a manger in your Roswell store that cares about his job and customers, he resolved it for me .

Reason I chose this product:

Needed them

Service
Quality

Date of experience: April 15, 2024

Thumbnail of user tabathae21
Tennessee
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

Mr 6 foot 10 was friendly and courteous to us was very helpful in finding what we need he ordered it for us we got it and it's great thank you all so much

Reason I chose this business:

Only one that came up on google

Reason I chose this product:

Hard to find product but we got it

Quality

Date of experience: March 26, 2024

Thumbnail of user yaroslavv4
Arizona
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

Very super extra beautifully and most and of all good...

Reason I chose this business:

Long time shopper

Reason I chose this product:

Recommendation

Quality

Date of experience: July 10, 2024

Thumbnail of user sharonq719
Washington
1 review
0 helpful votes
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June 18th, 2024
Verified purchase

Website is easy to use. The products I needed were easy to find. I was able to use a gift card toward the purchase.

Reason I chose this business:

Great selection of quality products.

Quality

Date of experience: June 8, 2024

Thumbnail of user joshuas1691
California
2 reviews
0 helpful votes
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April 18th, 2024
Verified purchase

I bought this jacket to ride in cooler/wet weather and it works great keeps me dry and warm in the spring. In the hot summer month take the liner out and stay cool on hot rides

Very informative and helpful

Reason I chose this business:

You guys had what I was looking for

Reason I chose this product:

I was in need of a new jacket for spring/fall

Service
Quality

Date of experience: April 8, 2024

Thumbnail of user vincent.10
California
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Wait time for part was not long at all and service rep was able to call me as soon as the part comes in

Reason I chose this business:

Great products

Reason I chose this product:

Reliable and good quality

Quality

Date of experience: June 3, 2024

Thumbnail of user verne11
Rhode Island
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

Tried on Jacket, my size wasnt available. Ordered it, rec'd it in timely manner.

Date of experience: July 12, 2024

Thumbnail of user ericaz62
California
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

Great product. The product shipped really fast. Highly recommend

Reason I chose this business:

Store was close to us

Reason I chose this product:

It was what we were looking for.

Quality

Date of experience: July 7, 2024

Thumbnail of user stevenr2252
Illinois
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

The guys at this shop are awesome. Great customer support and they do a great job.

Quality

Date of experience: June 29, 2024

Thumbnail of user larrym2174
Florida
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

Show shipping, but overall very positive. My 3rd set recently from my local Cycle Gear.

Reason I chose this business:

Good prices and simple
Online ordering.

Reason I chose this product:

Recommended by my mechanic for my vintage bike.

Quality

Date of experience: July 7, 2024

Thumbnail of user guillermoc158
Texas
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Online shopping makes it easy for parts for my bike when I plug in the info.

Reason I chose this business:

Availability

Reason I chose this product:

Availability

Quality

Date of experience: June 30, 2024

Thumbnail of user reneed571
Virginia
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

My husband and I have been shopping on cycle gear for all our stuff. This time I ordered my helmet and it came through the mail pretty quick. I am happy about the site and many options it has.

Reason I chose this business:

Our friends recommend Cycle Gear

Reason I chose this product:

We needed a helmet.

Quality

Date of experience: March 29, 2024

Thumbnail of user donnar2589
Tennessee
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

Item description matched. This jacket runs a little small but it fit me. Great quality!

Reason I chose this business:

I have a friend who works for Cycle Gear and recommended item to me.

Reason I chose this product:

Look like what I needed.

Quality

Date of experience: July 10, 2024

Thumbnail of user calebm307
Alabama
1 review
0 helpful votes
  • Send Message
July 20th, 2024
Verified purchase

Easy to use website. Fast shipping. Really happy with my product.

Reason I chose this business:

Friend recommended

Reason I chose this product:

Friend recommended

Quality

Date of experience: July 10, 2024

Thumbnail of user patq60
Indiana
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

Friendly and helpful staff, easy ordering process. I will definitely be using them again.

Reason I chose this business:

Ads I had seen on instagram

Reason I chose this product:

Needed a darker shield

Quality

Date of experience: July 7, 2024

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From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Brand Reputation Management
Typically responds within 4 days

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