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    CycleGear

CycleGear

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Overview

CycleGear has a rating of 4.7 stars from 5,954 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.

  • Service
    659
  • Value
    14
  • Shipping
    2317
  • Quality
    5763

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 93.9%
Positive
5,066
Neutral
172
Negative
159
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Instant Feedback

18,812 reviews

1
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How would you rate CycleGear?
Top Positive Review

“I'd do it again”

Don L.
12/25/24

I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.

Date of experience: 12/15/24
See positive reviews
Top Critical Review

“Sizing and not four season/very disappointed.”

Lorri E.
12/21/24

The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.

Date of experience: 12/11/24
See critical reviews

Reviews (5,954)

Rating

Timeframe

Other

Reviews that mention popular keywords

cycle gear (939) shopping experience (80) customer service (513) right size (32) couple days (23)
Thumbnail of user chrisw1641
Maryland
4 reviews
0 helpful votes
  • Send Message
July 5th, 2024
Verified purchase

Their is a lot of selection of everything I was looking for and the videos are great

Reason I chose this business:

The selection

Quality

Date of experience: June 25, 2024

Thumbnail of user jerryr878
Indiana
3 reviews
0 helpful votes
  • Send Message
July 24th, 2024
Verified purchase
• Updated review

Cyclegear made it very easy to do,also very prompt money returned in money returned.

online chat was an unusual experience because it was imediate, simple instructions,and worked out just the way they said.

Reason I chose this business:

They had the product I was looking for at a great price!

Reason I chose this product:

What I was looking for!

Service
Quality

Date of experience: July 14, 2024

BOOTS RUN LARGE,ENGINEER BOOTS CAN ONLY TUCK PANTS...
July 17th, 2024
Verified site experience
• Previous review

BOOTS RUN LARGE,ENGINEER BOOTS CAN ONLY TUCK PANTS IN,CAN NOT WEAR ON THE OUTSIDE!

Reason I chose this business:

EXCHANGE PRODUCTS

Date of experience: July 7, 2024

Thumbnail of user klausm52
Arizona
1 review
0 helpful votes
  • Send Message
July 18th, 2024
Verified purchase

Found the product I was looking for, fast shipping, product as described.

Reason I chose this business:

Had the product I was looking for.

Reason I chose this product:

Because that was what I was looking for.

Quality

Date of experience: July 8, 2024

Thumbnail of user joser2444
Florida
1 review
0 helpful votes
  • Send Message
July 24th, 2024
Verified purchase

Great product. Great service. Fast shipping. Would recommend.

Reason I chose this business:

Google search.

Quality

Date of experience: July 14, 2024

Thumbnail of user kylee387
New Hampshire
1 review
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase

Shipping was very slow, I remember fast shipping advertised when I purchased but that did not happen

Fine

Service
Quality

Date of experience: June 4, 2024

Thumbnail of user davidg6380
Washington
2 reviews
0 helpful votes
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July 24th, 2024
Verified purchase

Very knowledgeable staff. Helped me find exactly what I was looking for.

Reason I chose this product:

For my safety

Quality

Date of experience: July 14, 2024

Thumbnail of user katherineh1144
Ohio
1 review
0 helpful votes
  • Send Message
July 16th, 2024
Verified purchase

10/10 would recommend. Will be back here for sure. Thank you

Quality

Date of experience: July 6, 2024

Thumbnail of user ..63
Missouri
1 review
0 helpful votes
  • Send Message
July 24th, 2024
Verified purchase

Fantastic rewards program and price value on quality products.

Reason I chose this business:

Quality & Affordability

Quality

Date of experience: July 14, 2024

Thumbnail of user algemiraa
Alabama
1 review
0 helpful votes
  • Send Message
July 24th, 2024
Verified purchase

Very good experience!Easy delivery!Price affordable!I love shop online!

Reason I chose this business:

A friend needed a gift!

Shipping
Quality

Date of experience: July 14, 2024

Thumbnail of user stevev403
Washington
3 reviews
0 helpful votes
  • Send Message
July 16th, 2024
Verified purchase

Like the email I received regarding sale items. Ordered
A jersey.

Reason I chose this business:

Love the selection of riding gear.

Reason I chose this product:

I like riding jersey's. I've ordered a few jersey's.

Quality

Date of experience: July 6, 2024

Thumbnail of user shannonc1284
California
1 review
0 helpful votes
  • Send Message
July 16th, 2024
Verified purchase

Product was as advertised and arrived in a timely manner. Happy with the entire process.

Reason I chose this business:

I always buy from Cycle Gear.

Shipping
Quality

Date of experience: July 6, 2024

Thumbnail of user bens1528
Tennessee
1 review
0 helpful votes
  • Send Message
July 19th, 2024
Verified purchase

Got helmet next day. Amazing………………………………….::::.:::::::

Quality

Date of experience: July 9, 2024

Thumbnail of user karlc177
Georgia
1 review
0 helpful votes
  • Send Message
June 12th, 2024
Verified purchase

It was a great one. I am looking forward to doing more business with you guys I need a front tire and I will be calling you soon thank you

Reason I chose this product:

Harley motorcycle tire

Quality

Date of experience: June 2, 2024

Thumbnail of user barryp375
Oregon
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

Excellent experience, smooth and hassle free. The product arrived sooner than expected.

Reason I chose this business:

I needed hot weather riding pants; and the closeout section came through.

Shipping
Quality

Date of experience: July 14, 2024

Thumbnail of user te192
Washington
1 review
0 helpful votes
  • Send Message
July 19th, 2024
Verified purchase

Got all our items on time and they were better than expected!

Quality

Date of experience: July 9, 2024

Thumbnail of user johnu941
Michigan
1 review
0 helpful votes
  • Send Message
July 19th, 2024
Verified purchase

Easy to place an order. Delivery was on-time as stated. Great price.

Reason I chose this business:

Best price.

Shipping
Quality

Date of experience: July 9, 2024

Thumbnail of user paulw3178
Georgia
1 review
0 helpful votes
  • Send Message
July 19th, 2024
Verified purchase

Very knowledgeable and patient with trying different helmets.

Reason I chose this product:

Quality, safety.

Quality

Date of experience: July 9, 2024

Thumbnail of user misiuxxo
Michigan
1 review
0 helpful votes
  • Send Message
July 17th, 2024
Verified purchase

Fast and convenient... Overall happy with the experience.

Reason I chose this business:

Large selection and great prices

Shipping
Quality

Date of experience: July 7, 2024

Thumbnail of user jaym1512
Illinois
1 review
0 helpful votes
  • Send Message
July 16th, 2024
Verified purchase

This is a great helmet and I recommend it to everyone. The size fit well for me.

Quality

Date of experience: July 6, 2024

Thumbnail of user anthonya1811
Maryland
2 reviews
0 helpful votes
  • Send Message
July 22nd, 2024
Verified purchase

I purchased a great looking and Quality helmet. Customer service was great 👍

Reason I chose this business:

They has the helmet I wanted

Quality

Date of experience: July 12, 2024

Thumbnail of user pattieb30
Oklahoma
1 review
0 helpful votes
  • Send Message
February 19th, 2024
Verified purchase

The Shoei modular helmet for our long distance riding is necessary. Not too close to face, place glasses easily on face (there is space), and ease of adding blue tooth communicator is great.

Reason I chose this business:

Most selection available

Reason I chose this product:

Past use of product

Quality

Date of experience: February 19, 2024

Thumbnail of user jamesw6989
Colorado
1 review
0 helpful votes
  • Send Message
July 14th, 2024
Verified purchase

Look I needed a new battery and it was cheap. The battery worked.

Quality

Date of experience: July 4, 2024

Thumbnail of user notn27
Arkansas
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

It was delivered. You do not need to spam me with emails to confirm this; you have a tracking number. If I wish to review a product I will do so.

Reason I chose this business:

The employees in my local store are fantastic.

Reason I chose this product:

I don't even know what product this email is for.

Quality

Date of experience: June 3, 2024

Thumbnail of user miltonr105
Louisiana
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

Package came on time in is a great place to order online or go to the store to find the gear you need.

Reason I chose this business:

Friend told me about it

Quality

Date of experience: June 3, 2024

Thumbnail of user billh1471
Connecticut
2 reviews
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

What to say... they had the product I needed, in the size I needed, and shipped it quickly. Can not ask for more!

Reason I chose this business:

They had the product I needed, in the size I needed.

Reason I chose this product:

Had a larger pair of the same riding pants and needed a smaller replacement -- lost a lot of weight this year!

Quality

Date of experience: June 3, 2024

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From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Brand Reputation Management
Typically responds within 4 days

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