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CycleGear has a rating of 4.7 stars from 5,954 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,812 reviews
I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.
The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.
I bought a SENA 50S so I would be compatible with my friends out west. Service through the website was very good.
I have a CycleGear in town.
To be compatible with my friends out west.
Date of experience: June 3, 2024
Was double charged and helmet size too small. Was told they would take care of charges but had to contact my creasing card to get it straighten out
Date of experience: May 11, 2024
Most associates where courteous, helpful, and knowledgeable. One was very interested in socializing with other associates and abandon me after the manager assigned them to help me.
Quickly solved the issue in a respectful and pleasant manner.
Recommended by a cycle buddy.
High reviews and test results.
Date of experience: March 8, 2024
You have what I'm looking for. The products are exactly what I was looking for and in stock. Thanks.
Date of experience: June 4, 2024
Had trouble with promo code. Called customer service and Daniel got it taken care of. Highly appreciated.
Previous customer
Date of experience: June 5, 2024
First time buying online at Cycle Gear. Pretty convenient. Used the GOVX discount also. Nice price too
Date of experience: June 12, 2024
Ordered tire on Monday had it in time to wrestle it on for Sunday ride.
They had one of the two that I needed.
Metzler has always handled better on my bikes.
Date of experience: July 6, 2024
I purchased a part for my motorcycle and paid for overnight shipping (which now is very expensive). They sent me a message that the part was sent a day after I ordered it and it will not be here for three more days. I ordered it at 8 am which was before they opened and hoped that they would send it out on that day. NO! Do not expect expedited service from CycleGear.
Date of experience: August 13, 2022
Been shopping with Cycle Gear for many years. Just don't change a thing and you'll be good for many more years.
They are great.
I needed them.
Date of experience: June 3, 2024
I was impressed with the quality of the gear I ordered (helmet, gloves, boots, jacket, and pants). For the great price - the quality is OUTSTANDING! I'm fully confident in the safety of the gear standing alone from the quality of materials and production. The items arrived 4days sooner than anticipated and were packaged with care to the product. True to size, accurate descriptions, and again - OUTSTANDING QUALITY.
There was a local CycleGear store that I intended on stopping in at; the online store had more items in stock and variety with convenience.
I researched several brands and safety reviews and selected the products that fit my requirements.
Date of experience: April 16, 2024
The guys are super friendly and helpful, and very knowledgeable
Google search
I like the brand and knew if I got it from Cycle gear it would help them out
Date of experience: July 5, 2024
It was great I mean really great, maybe even awesome, you might even say Brilliant, but never so so if you know what i mean.
Because they are great, I mean really great, maybe even awesome, you might even say Brilliant, but never so so if you know what i mean.
Because I needed it
Date of experience: June 5, 2024
From ordering online to delivery everything was great. Package was delivered earlier than expected. Everything went smooth.
They are one of my trusted stores for any motorcycle gear and parts that I need.
The product have great reviews and affordable price.
Date of experience: June 3, 2024
I had heard nothing but good reviews about cycle gear, There was a helmet that I saw that I really liked so I went in there on a Saturday, I was not greeted by anybody.,I couldn't find somebody to help me. I finally found a gentleman to help me and I asked him if he had the helmet and he said he did not so I asked him if I can get sized and he said he wouldn't be able to size me Because they didn't have the brand of helmet that I wanted so I left and I went home and decided I was gonna go ahead and get on their website and order, it so I did and I had it sent to the store like I was told on the website, I was told that I would get it on Saturday,Which I did not, Saturday about 530 I called and a gentleman said that I wouldn't get it until Tuesday so on Tuesday I went in about noon and I asked the gentleman if my helmet came in and he said that he would check, which he did and it was there and he just gave me my helmet and was like there you go and walked away Needless to say I was not very happy with the service that I have received from this place and I will not go back there again for anything
My son said it’s a great place
I liked the helmet
Date of experience: June 17, 2024
Gloves ordered were extremely small.I'll need to return them. Taking them to store
Price and color
Date of experience: July 13, 2024
Date of experience: January 30, 2024
It was a very average ordering experience, nothing bad or spectacular about it, just a frigging normal order
They had what I was looking for.
The company produced something that I was looking for.
Date of experience: June 3, 2024
I came in with two helmet brands in mind. The staff explained both brands and the advantages and disadvantages of each. Ordered a helmet at the counter and it was in store when it was promised.
Location, ease of shopping, and a great helmet brand was on sale I believe due to the company clearing out great product for a upgraded product from the same manufacturer.
Well know brand that produces a quality product with pride.
Date of experience: April 6, 2024
It was easy to find new gloves. Was able to filter what I was looking for. New gloves that will keep my hands warm and protected.
Reliable and local stores.
These new gloves will keep my hands warm and protected.
Date of experience: June 4, 2024
Easy to navigate to find parts. Found the right part at the right price.
Date of experience: July 8, 2024
It was easy to find the item on the Cycle Gear website since I knew exactly what I was looking for. I had the item shipped to my house since I did t know when I would be able to make it to my closest Cycle Gear especially since I have RPM which guarantees arrival in two days. Sad to say it took four days even though the website said it was "in stock".
I’ve used other Axial products that I’ve bought at Cycle Gear, so ordering this Axial product with the RPM perks was a no brainer.
Date of experience: October 23, 2023
Cycle Gear is my go to store for all my riding needs.
It's nice to be able to visit the store anytime I need assistance
Good selection, nice employees and convenient locations. It’s nice to be able to visit the store anytime I need their assistance
Needed new gloves and they were on sale
Date of experience: June 3, 2024
All the employees that I talked with were very knowledgeable and friendly
Latest open hours
Good value for the quality
Date of experience: July 13, 2024
Quick and easy. Especially when its shipped straight to your house.
Date of experience: July 5, 2024
Fantastic in store and online service. I would very much recommend cycle gear.
Recommended
Date of experience: July 5, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.