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CycleGear has a rating of 4.7 stars from 5,954 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,808 reviews
I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.
The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.
Received my order very satisfied with the product and the service I got
They had what I needed
What I wanted
Date of experience: July 4, 2024
Employees didn't have answers for my questions about certain items
Date of experience: July 9, 2024
I was surprised to receive my tires so quick and in such a great package.
It was easy to find the right fitment through the website
Best white wall tires for my bike
Date of experience: July 8, 2024
They were great helping me get my helmet replaced after the face shield stuck closed.
That’s where I originally bought my helmet
Liked the quality
Date of experience: July 8, 2024
The products I purchased are okay not great - but that was expected. :) Doing research.
I asked about CE certified knee pads and he was able to give me some options
I go to CycleGear regularly - the ability to return in store is great.
Customer service recommended items that fit my parameters
Date of experience: July 8, 2024
The jacket for is adjustable so it is flattering and the waxed denim is nice looking. The integrates hoodie is useful for keeping warm and the fit is generous. Maybe not I'd use for winter but a great fall or spring choice.
Date of experience: October 8, 2023
Great experience! The staff is always helpful and friendly.
Have always had a good experience.
Needed it for a trip.
Date of experience: July 13, 2024
The staff was great and so knowledgeable. Every time I come into the store I feel at home! Great place and people!
They always got what I need
Was in the market for a new helmet
Date of experience: June 4, 2024
I have purchased different products over the years at Cycle gear and like shopping there.
I like their products
Because I wanted to.
Date of experience: July 5, 2024
Haven't had an opportunity to take the new helmet for a ride yet.
Gift certificate
Date of experience: July 5, 2024
Alec at the CycleGear store in Orange, CT was a great person to work with. I was there to pick up an online order that I had shipped to the store. Alec was knowledgeable and helpful. In addition to the online order, I left with a helmet (Sedici) that I'm hoping will work out. Of the two items I was waiting for one was too large (small is out of stock currently), and the other, well that looks like it's going back also. It's a GIVI windscreen (Airflow 49). I read through the detailed instructions twice and then I read the sticker on the windshield. It specifically said that parking the bike where there is direct sunlight could negatively impact the windscreen for which GIVI would not be responsible.? I'm not planning on riding the bike only on cloudy days. Seems that something like that with a premium price should be able to handle any weather conditions. So, I'm not keeping that either. However, again, it was a pleasure to meet and work with Alec. Will continue to look through the CycleGear catalog for other alternatives.
Have gift card
Date of experience: October 1, 2023
Excellent $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
Date of experience: June 4, 2024
Super easy to order no so great response time and difficulty in getting my new pack talk installed byt things finally came together after I told them to refund my money I'll go somewhere else
Great people and great product. High quality
Date of experience: January 7, 2024
The shop didn't have the color jacket l wanted in stock. They place the order for me and l received it in good time. It fit well.
This was the jacket l liked.
The fit and feel of the jacket was what l wanted.
Date of experience: June 3, 2024
Stopped in to get some advice on shocks for my motorcycle, met with Tyler. Awesome guy and great advice.,, best part he knows his products… Thanks
Local Business
Date of experience: May 7, 2024
Easy to navigate and a wide selection available!
Sizes ran a bit small, but all products were great. Order big for most gear, you won't regret it.
Friend recommended them.
Date of experience: May 8, 2024
I'm just getting into riding and I went in person to the I-65 service rd location and the staff there really helped me out by guiding me to what I need within my budget
My membership gets me cash back and a discount
Date of experience: April 17, 2024
Just what I needed and on time, great price, free shipping was great too.
The sizing chart was accurate so no need to return and try another pair.
Because I used them before
I bought less expensive boots in the past and while they worked they just weren't what I wanted. The reviews were great and informative, made them an easy choice.
Date of experience: May 21, 2024
I placed my online order, was given an delivery date. But suprise me, my order arrived three days in advance. The item was placed discreetly beside my garage.
My friends trust your services
I needed it
Date of experience: April 1, 2024
Didn't get to me till after I was gone. Have a friend shipping it to my home, all after my trip is over.
Product availability
Date of experience: May 31, 2024
Fast and easy would do it again blah blah, blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah
Date of experience: April 6, 2024
I went in to look at bike lifts and none were in store to hold our 850 lb bikes so the associate in parts found it, ordered it, I paid for it and it was in a couple days later!
The PEOPLE ARE THE BEST!
I have fat bikes
Date of experience: March 27, 2024
Went in for a phone mount and they were able to help me and order a new jacket that they happened to not have my size in stock.
Great. Even offered to put on the phone mount for me
Always cycle dear
The patches
Date of experience: June 2, 2024
When I logged onto the website I was offered a 10% discount. When I went to checkout that was no longer available! That seems wrong.
Always good in the past
Date of experience: June 3, 2024
Ordered brake parts. One ended up not fitting. Returned myself. No issues with the return. Overall good experience.
Had what I wanted.
Needed the product for maintenance.
Date of experience: June 3, 2024
Great help in store to choose the correct blue jean for riding, delivery was on time and well executed
Best selection and knowledgeable staff
Needed new riding pants
Date of experience: June 4, 2024
The amount of care each employee had for me was top tier. Extremely knowledgeable and desired my safety.
Heard of great customer service from the driving school I am learning at
Date of experience: June 4, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
