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CycleGear has a rating of 4.7 stars from 5,953 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,804 reviews
I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.
The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.
Visited the Lewisville store and couldn't find exactly what I wanted but the salesperson found in a warehouse and I ordered it.
Have shopped there before
Fit my requirements and it looked like a good deal
Date of experience: June 25, 2024
A damn sight less annoying than this review blah blah blah blah third time trying to send -- and the last time.l Y'all are starting to get on my nerves here.
Excellent. Young salesman at your Pensacola store showed me how to link helmets for intercom.
Date of experience: March 7, 2024
It took entirely to long ( two weeks) to receive my order. I could not track it for the first week. If I had know up front I would have been better prepared to wait that long.
I had purchased a helmet from the store and jad a great experience. In doing so I decided to return. I will shop there again and had recommended cycle gear to my nephew. However, I will never order anything on line again.
I had purchased the same helmet in store.
* CycleGear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 12, 2024
We visited the Nashville store and had a great experience. The staff was extremely helpful and knowledgeable. The store had a fantastic selection of products and was fully stocked. Highly recommend.
Needed a RA# for a return of a jacket that didn’t fit. Whole process was easy as pie.
Quality, safety and price
Date of experience: April 2, 2024
Jacket didn't work. App didn't work. Cycle gear clerk found the hidden on switch, but need to scam the jacket in the non working app!
See above
Date of experience: June 3, 2024
I go to the Allentown cycle gear. Everyone in that store is awesome. They are always helping out and they answer any question. Just a great crew working at Allentown site.
Date of experience: August 28, 2023
I shipped some part to store. I borrowed some tools from the store and just installed it in front of the store. Went home with just installed part and no boxes.Easy!
Date of experience: April 2, 2024
Friendly knowledgeable employees. Super happy with the delivery time for my order.
I needed to exchange a helmet for a different size
Husband shops there
I like the quality and the price
Date of experience: July 12, 2024
It was a wonderful experience that really makes ordering easy
Ease of order and availability
Date of experience: July 5, 2024
Good stuff and fast like me
Date of experience: June 27, 2024
Date of experience: March 7, 2024
Date of experience: November 25, 2023
Date of experience: November 19, 2023
Convenience
Date of experience: November 14, 2023
Convenience
Date of experience: November 7, 2023
Ordering online and picking up in store was extremely easy.
Product availability and ease of shopping
Because they were available and exactly what I was looking for.
Date of experience: July 5, 2024
Ordering was easy, everything was as it should have been. No negative surprises.
Past orders, and always a great experiance.
Ratings were great.
Date of experience: July 2, 2024
I placed the order and it was delivered a few days later. Exactly what I ordered in perfect condition. Can't ask for more than that.
I've bought from them before.
Reviews other places
Date of experience: May 5, 2024
I am very happy with the quality of the products, the prices, the helpfulness of the people in the store and the timeliness of delivery when I order online.
Happened to see the store
Date of experience: April 3, 2024
App was easy for me to shop, ordered a expansion pipe for my dirtbike shipped in fast, condition of it was in working shape couple dings that shouldn't be there nothing crazy
Great reviews
Date of experience: April 11, 2024
Ordered these because of looks and price. They fit true to size. Very comfortable shoe, plus they look good without breaking the bank.
I've ordered from Cycle Gear before. I like doing business with them. I stop in the retail store whenever I'm in the city.
Price and looks.
Date of experience: May 5, 2024
It's a very fast and easy way to do things, the service in the store it's always great
Just because I love it
Date of experience: July 2, 2024
Even thought I did not buy my Sena fork Cycle gear, the staff installed it into my new helmet. It saved me a ot of time and aggrevation..
Good selection of gear
I needed a quality helmet for my new bike
Date of experience: May 17, 2024
Other than not being able to try on the helmet first in the store before ordering it im happy. I wish they had more helmets in size large (the most common size) in the store to try.
One of the only places around to go.
I thought it looked cool.
Date of experience: March 29, 2024
A little confusing but got what I wanted more choices than I thought it would be but all is good
Date of experience: July 1, 2024
Have verities of helmet to choose from, dont even know witch one i wanted. But awesome website, simple fast & satisfied...
Date of experience: June 3, 2024
Cycle Gear always does a great job! I will continue to shop at Cycle Gear
Price and selection
Date of experience: July 3, 2024
River was so helpful in guiding us through the process of ordering our items online. It was so simple with her help. Changing the delivery point from the store to our home was so convenient!
It is the most convenient cycle shop near our home.
Prior experience.
Date of experience: March 23, 2024
You guys apparently don't carry any thing for the HJC RPHC 70. So when I searched for this helmet on your site is shows other face shields for other helmets and I did not look closely and I bought a face shield, and other things for the wrong helmet. I was able to return the face shield and visor but unable to return pinlock due to I put it on the shield. So I am out $. I have been looking for a replacement face shield for my helmet but you guys don't have them.
Everything I need, and want.
Date of experience: October 2, 2023
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
Thank you for taking the time to leave a review. It looks like your order was placed on the 2/26, and the item had an estimated 4-6 business day lead time prior to shipping.