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    CycleGear

CycleGear

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Overview

CycleGear has a rating of 4.7 stars from 5,940 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.

  • Service
    660
  • Value
    14
  • Shipping
    2303
  • Quality
    5749

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 93.9%
Positive
5,052
Neutral
172
Negative
159
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18,783 reviews

1
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How would you rate CycleGear?
Top Positive Review

“I'd do it again”

Don L.
12/25/24

I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.

Date of experience: 12/15/24
See positive reviews
Top Critical Review

“Sizing and not four season/very disappointed.”

Lorri E.
12/21/24

The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.

Date of experience: 12/11/24
See critical reviews

Reviews (5,940)

Rating

Timeframe

Other

Reviews that mention popular keywords

cycle gear (938) shopping experience (80) customer service (512) right size (32) couple days (23)
Thumbnail of user johnz1777
Washington
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

Great job thanks was exactly what I wanted quality product fit was great

Reason I chose this business:

Recommended by a friend

Quality

Date of experience: June 28, 2024

Thumbnail of user ricardom627
Tennessee
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

Good company to use, good options and fast shipping, will use it again

Quality

Date of experience: June 28, 2024

Thumbnail of user sandras4126
Florida
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

I discovered Cyclegear in 2012 when I purchased my first motorcycle. I remembered the shop when my husband needed a helmet and motorcycle cover.

Reason I chose this business:

It is the best motorcycle gear shop in Miami with the best discounts

Reason I chose this product:

It was on sale and had good reviews. Needed a cover to shield the bike from catching attention in my neighborhood, since it was stolen earlier this year.

Quality

Date of experience: May 24, 2024

Thumbnail of user grega593
Illinois
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

I found exactly what I needed very quickly. I like the quality.

Reason I chose this business:

I’m a rewards member and building rewards.

Reason I chose this product:

I needed this product.

Quality

Date of experience: June 29, 2024

Thumbnail of user danielg2971
New York
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

No issues plug and play. Had no issues and no check engine light.

Reason I chose this business:

They are local and have Military discount.

Reason I chose this product:

Needed it to take servo off.

Quality

Date of experience: June 29, 2024

Thumbnail of user darrenb651
Florida
2 reviews
0 helpful votes
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February 26th, 2024
Verified purchase

The item I was looking for was not available in the store, but the staff member was able to order the item and I was able to pick it up in store a few days later.

Reason I chose this business:

It provides the items that the bigger businesses did not offer. The prices are very good.

Reason I chose this product:

Because it was exactly what I needed.

Quality

Date of experience: February 26, 2024

Thumbnail of user chrisg2511
Georgia
1 review
0 helpful votes
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May 7th, 2024
Verified purchase
• Updated review

Cycle gear consistently carries larger sizes of gear often in stores making it much easier to shop and find what fits me.

Reason I chose this business:

Selection, local shops

Reason I chose this product:

Fit, reputation, protection

Quality

Date of experience: April 22, 2024

I'm a big guy and your site makes it easy to search...
February 6th, 2024
Verified site experience
• Previous review

I'm a big guy and your site makes it easy to search for big sizes.

Date of experience: February 6, 2024

Good selection and data on items
January 24th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Because you guys have what I want, two stores local to my area and I'll probably have you installing the tires too.

Date of experience: January 24, 2024

Good search function and likely to have what I want
January 15th, 2024
Verified site experience
• Previous review

Good search function and likely to have what I want. Thanks guys!

Reason I chose this business:

Local stores are excellent for finding and trying on gear. Good selection of parts.

Date of experience: January 15, 2024

Thumbnail of user smittyj7
Colorado
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

No other stores had the style of leather jacket I wanted...

Reason I chose this business:

Because they have the style of jacket I wanted.

Reason I chose this product:

Because it looks cool.

Quality

Date of experience: June 29, 2024

Thumbnail of user tommyr204
Texas
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

Easy purchasing process. Easily delivered to my local CG for pick up.

Quality

Date of experience: June 28, 2024

Thumbnail of user valeriet443
Ohio
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

They said 4 to 5 business days. I saw my helmets in less than 24 hrs. :)

Quality

Date of experience: June 29, 2024

Thumbnail of user grantc233
California
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

Exceptional value and comfort ease of ordering, local store didn't have my size.

Quality

Date of experience: June 29, 2024

Thumbnail of user elleb76
Florida
1 review
0 helpful votes
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February 20th, 2024
Verified purchase

Very happy with the jacket, seems kinda cheap that the back pad isn't included for the price. The recommended one on cycle gear can be found for half the price on Amazon.

Reason I chose this business:

Close if I needed to return.

Reason I chose this product:

Good ratings

Quality

Date of experience: February 20, 2024

Thumbnail of user isabelm276
Pennsylvania
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

It was a good experience. The employee helped me pick out the right size and type of helmet I needed.

Quality

Date of experience: April 22, 2024

Thumbnail of user joel1747
Nevada
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

Like the boots fit good. For the person who haven't owned this type of boot they run small try them on before ordering a pair.

Reason I chose this business:

The price was great and they were $ 100.00 less then the R2.

Reason I chose this product:

Because the price. And the quality of these boots are top notch even though they aren't the R2.

Quality

Date of experience: April 20, 2024

Thumbnail of user ryang1181
Virginia
1 review
0 helpful votes
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April 9th, 2024
Verified purchase

Went to the store in Springfield, size wasn't available. Associate in store help with the purchase order and got the helmet in a week. Another added to the collection and its a great helmet!

Reason I chose this business:

Best shop in town

Quality

Date of experience: March 30, 2024

Thumbnail of user jamesh7736
Arkansas
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

My Neo-tec 1 aged out. Saw the great price on the Neo-tec 2 and chose it over the newer 3rd gen helmet. Shoei helmets are the gold standard in my book and Cycle Gear always has all versions.

Reason I chose this business:

Past experience is a positive. I also like the option of seeing the choices and determining sizing. When I am in CA, I shop at the store; when in AR, I have it delivered. 🤙

Reason I chose this product:

Owned the previous generation of Shoei Neo-Tec helmet.

Quality

Date of experience: March 26, 2024

Thumbnail of user ashleyw645
Michigan
2 reviews
0 helpful votes
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July 7th, 2024
Verified purchase

Easy process for gifting to family via online process and usage

Quality

Date of experience: June 27, 2024

Thumbnail of user ronnies360
New York
1 review
0 helpful votes
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May 29th, 2024
Verified purchase

They were very helpful finding gear for a first time biker. Definitely going back for the rest of my gear.

Reason I chose this business:

Location and products

Quality

Date of experience: May 19, 2024

Thumbnail of user tristanh134
Minnesota
1 review
0 helpful votes
  • Send Message
July 8th, 2024
Verified purchase

Employees were nice and helps save me money and helped me find the right equipment

Reason I chose this business:

Recommendation from friend

Reason I chose this product:

I ended up with gloves helmet jacket

Quality

Date of experience: June 28, 2024

Thumbnail of user cesarc324
North Carolina
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

I love Cycle Gear. Local shop and online. Keep my local store and peeps please.

Quality

Date of experience: June 27, 2024

Thumbnail of user johnw8326
Missouri
1 review
0 helpful votes
  • Send Message
May 28th, 2024
Verified purchase

I put in my order and thought I would be picking it up at the store but they shipped it directly to my house at no extra charge.

Reason I chose this business:

They had what I wanted

Reason I chose this product:

I knew they were good

Quality

Date of experience: May 18, 2024

Thumbnail of user charlesl1595
Arkansas
2 reviews
0 helpful votes
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July 7th, 2024
Verified purchase

The staff seem to take all the time required for you to find just what you're looking for.

Reason I chose this business:

The products are reasonable in quality and price.

Reason I chose this product:

The jacket met my need at a reasonable price.

Quality

Date of experience: June 27, 2024

Thumbnail of user chamakop
California
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Shipping took longer than expected and I received a notice it was delivered then it arrived the next day.

Reason I chose this business:

Convenience.

Quality

Date of experience: April 24, 2024

Thumbnail of user candicec284
Washington
1 review
0 helpful votes
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April 30th, 2024
Verified purchase
• Updated review

Great sale. Easy check out and fast delivery. My only complaint is they didn't have my size jeans in stock for a lot of their brands (I'm 12 Tall).

Reason I chose this business:

I live near a Cycle Gear brick and mortar store. I went inside and they said the gear I wanted was online.

Reason I chose this product:

My only complaint is a lot of their jeans ran out of my size. I'm a 12 Tall in women's sizes and I could only find one pair of jeggings in that size. I ordered what I thought was the equivalent size in a pair of mens jeans but they are too big. I'll have to return them.

Quality

Date of experience: April 20, 2024

Easy to find gear
April 17th, 2024
Verified site experience
• Previous review

Easy to find gear. Easy to check out.

Reason I chose this business:

I live near a Cycle Gear brick and mortar store. I went inside and they said the gear I wanted was online.

Date of experience: April 7, 2024

Thumbnail of user randyd747
California
2 reviews
0 helpful votes
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September 29th, 2023
Verified purchase

Helmet buying process worked well. I went into my local Cycle Gear and tried on helmets for the size. Didn't have the color I desired so I ordered through Cycle Gear on line, free shipping

Reason I chose this business:

Good selection, good value.

Quality

Date of experience: September 29, 2023

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From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Brand Reputation Management
Typically responds within 4 days

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