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    CycleGear

CycleGear

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Overview

CycleGear has a rating of 4.7 stars from 5,940 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.

  • Service
    660
  • Value
    14
  • Shipping
    2303
  • Quality
    5749

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 93.9%
Positive
5,052
Neutral
172
Negative
159
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Instant Feedback

18,783 reviews

1
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How would you rate CycleGear?
Top Positive Review

“I'd do it again”

Don L.
12/25/24

I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.

Date of experience: 12/15/24
See positive reviews
Top Critical Review

“Sizing and not four season/very disappointed.”

Lorri E.
12/21/24

The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.

Date of experience: 12/11/24
See critical reviews

Reviews (5,940)

Rating

Timeframe

Other

Reviews that mention popular keywords

cycle gear (938) shopping experience (80) customer service (512) right size (32) couple days (23)
Thumbnail of user samanthaq319
North Carolina
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

This bags magnets are very strong. It holds on to my motorcycle tank great! I'm not worried about loosing it.

Reason I chose this business:

I like buying from cycle gear

Reason I chose this product:

My husband has the same one and it works great

Quality

Date of experience: April 20, 2024

Thumbnail of user jamesg5321
North Carolina
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

Accurate product descriptions and buyer reviews were very important in helping me make my decision to buy my new dual-sport tires

Quality

Date of experience: April 19, 2024

Thumbnail of user willa240
Virginia
1 review
0 helpful votes
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April 2nd, 2024
Verified purchase

Went in for a jacket that was supposed to be in stock in my size in a couple versions. It wasn't. Was also looking for other stuff that I was able to get and order though so not a total lose.

Quality

Date of experience: March 23, 2024

Thumbnail of user oscars388
California
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

Fast and reliable, I only come here for important things that I know will get there without delay. Love it.

Reason I chose this business:

Culver city

Reason I chose this product:

Needed it for the bike in the rain

Quality

Date of experience: April 20, 2024

Thumbnail of user wandap411
Tennessee
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Staff was friendly and helpful. It is always appreciated when people are nice and sincere to each other.

Reason I chose this business:

Advertisement

Reason I chose this product:

Wanted it badly

Quality

Date of experience: April 27, 2024

Thumbnail of user joek1354
Tennessee
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

Pretty good as it went. Too bad the one I really wanted was out of stock

Reason I chose this business:

Convenient location

Reason I chose this product:

Reviews approved of it

Quality

Date of experience: June 28, 2024

Thumbnail of user edwinb332
California
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

It would be nice to get fresher tires. Date codes were 2 years old already.

Reason I chose this business:

I try to support brick and morter stores

Reason I chose this product:

Good tires decent price

Quality

Date of experience: June 28, 2024

Thumbnail of user alyssac384
California
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

Happy with my order and all season jacket i purchased cant wait to wear it

Reason I chose this business:

I chose cyclegear cause my dad who is a rider also has bought from them

Reason I chose this product:

Wanted a good riding jacket of my own

Quality

Date of experience: June 27, 2024

Thumbnail of user thomass4688
Sweden
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

The whole process was very professional. I would referred you to my friends. 😎

Reason I chose this product:

Bernette has a great reputation

Quality

Date of experience: June 27, 2024

Thumbnail of user richardh4606
Mississippi
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

Great good price! Will buy more tires from y'all very happy.

Reason I chose this business:

I get a lot of parts there I live in Gastonia area!

Quality

Date of experience: June 27, 2024

Thumbnail of user dylanm561
Kentucky
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

Boots found, boots no in store. Order boots, boots come. Wear boots. Boots good

Reason I chose this business:

Closest enthusiast store

Reason I chose this product:

Look cool and safe

Quality

Date of experience: June 27, 2024

Thumbnail of user jonathans1385
New York
2 reviews
0 helpful votes
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July 7th, 2024
Verified purchase

The product came in great condition and fast definitely buying more

Reason I chose this product:

Needed it for my other helmet

Quality

Date of experience: June 27, 2024

Thumbnail of user donaldh1568
Tennessee
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Order my tires from them when I need them. Always good prices and fast delivery.

Reason I chose this business:

Previous orders

Reason I chose this product:

Prices and fast delivery

Quality

Date of experience: June 21, 2024

Thumbnail of user darrylr123
Texas
2 reviews
0 helpful votes
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December 12th, 2023
Verified purchase

Fast shipping and supper cheap. The rubber inside my last pair for rain pant broke down and were useless. I order a new pair and pleased with them for the price.

Reason I chose this business:

I've purchased things before and I'm always satisfied.

Reason I chose this product:

My old pair of rain pants had the inside rubber breakdown

Quality

Date of experience: December 12, 2023

Thumbnail of user loopyn
Texas
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

I had to exchange some items and made sure everything was in new condition and it was all hassle free thank you.

The person I spoke with was very helpful.

Reason I chose this business:

It was the only true motorcycle gear store near me.

Reason I chose this product:

I wanted the best motorcycle gear that I could afford.

Service
Quality

Date of experience: May 11, 2024

Thumbnail of user tuand33
Texas
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Order was placed in the store by an employee, He gave me the discounts and applied my giftcard rewards

Quality

Date of experience: April 22, 2024

Thumbnail of user craigl656
Georgia
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

Normally wear a Large went down to a medium and still have plenty of room for a heavy mid layer if needed. Pants were spot on for size.

Reason I chose this business:

They have near by stores I can visit in person in case of any issues with gear. Online is nice but if I can try it on first or get in person customer service after/before online service that is a win win for me

Reason I chose this product:

Klim is the best adventure/street touring gear available

Quality

Date of experience: May 7, 2024

Thumbnail of user kerrim309
Ohio
1 review
0 helpful votes
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January 2nd, 2024
Verified purchase

I bought my husband a Bell brand cycle helmet for his 4 wheeling adventures. Excellent product at a great price. Packaged well and fast shipping. I usually shop Cycle Gear for my husband.

Reason I chose this business:

Quality, price, wide variety of products and brands.

Reason I chose this product:

My husband needed a new riding helmet and I knew Cycle Gear would have the right one for the right price

Quality

Date of experience: January 2, 2024

Thumbnail of user nulln17991
Virginia
2 reviews
0 helpful votes
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June 25th, 2024
Verified purchase

Aside from details not accurate as expected. The buying and return process was good and stress free

Good

Reason I chose this business:

Membership and recommendation

Quality

Date of experience: June 15, 2024

Thumbnail of user lexz3
Lex
California
1 review
0 helpful votes
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May 7th, 2024
Verified purchase
• Updated review

10% Discount does not apply to the ONE thing I wanted to order… if I could say you could improve on something it would be carry more extra smalls in store!

Reason I chose this business:

I have no choice.

Quality

Date of experience: April 25, 2024

10% Discount does not apply to the ONE thing I wanted...
April 24th, 2024
Verified site experience
• Previous review

10% Discount does not apply to the ONE thing I wanted to order…

Reason I chose this business:

I have no choice.

Date of experience: April 14, 2024

Thumbnail of user jims2712
Pennsylvania
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

1 Battery in a box sized to hold 6 batteries! Plastic bag cushioning all broken! I was surprised the battery survived the shipment?

Reason I chose this business:

I like dealing with Alec at your Allison Park Pennsylvania store

Reason I chose this product:

I like dealing with Alec at your Allison Park Pennsylvania store

Quality

Date of experience: May 5, 2024

Thumbnail of user jamiee308
California
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

Quick shipping, convenient shipping, fair prices and variety of products

Reason I chose this business:

Convenient shopping

Reason I chose this product:

Needed them

Quality

Date of experience: June 26, 2024

Thumbnail of user katelynh124
Alabama
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

Shopping was quick and easy. They had exactly what I was looking for. Fast shipping with no issues.

Reason I chose this business:

Was looking for a particular product at a great price.

Reason I chose this product:

Needed a larger size

Service
Quality

Date of experience: June 11, 2024

Thumbnail of user sharonn1207
Illinois
1 review
0 helpful votes
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June 1st, 2024
Verified purchase

Helpful people. All of them.
Had an exchange, no problem!
Received helmet within days.
Overall wonderful experience!
Highly recommended

Reason I chose this business:

Big selection

Reason I chose this product:

With help, decided what helmet was best for what we were doing

Quality

Date of experience: May 22, 2024

Thumbnail of user joanik2
Iowa
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

I sized up to a 2XL and it wasn't even close to fitting. It would have fit my daughter who wears a M.

Quality

Date of experience: June 5, 2024

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From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Brand Reputation Management
Typically responds within 4 days

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