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CycleGear has a rating of 4.7 stars from 5,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,767 reviews
Shopping at CycleGear is always an awesome experience, if you either get help in store or over the phone the associates are so helpful and polite. 100% recommend people to check it out, you won't leave empty handed :) at least I never do 😆
The team is very helpful and informative but I misunderstood the web site and ordered the wrong obd plug for my 2023 zx6r and had to send it back. I've not received the right plug yet nor a refund but other than that cycle gear will always be my go to shop
Great products shipped quickly"Experience the satisfaction of having top-quality products delivered to you with lightning-fast speed."
Date of experience: April 30, 2024
The tire I ordered arrived the next day. Less than 24 hours between order and delivery without using any expedited shipping options.
Date of experience: April 6, 2024
Good and professional,other than the box being mislabled at the manufactuer and the 3 trips to the store,everything was great
The product was mislabled at the manufacturer,and was handled at the store,only complaint is I had to make 3 trips to the store and pay 11 dollars in tolls,and about 60 miles total going back and forth to the store other than that,the staff at the store were great
They had the product I was looking for at a fair price
Thats what I wanted,and it was available
Date of experience: June 3, 2024
Zipper had an issue where it wouldn't zip up flush was able to return them months after cyber monday and get a new pair delivered to my home.
Was able to return my boots without any issue for a replacement.
Great products for reasonable prices
High quality products for a great price.
Date of experience: April 22, 2024
Did not have the helmet in my size at store so the store manager ordered it for me. The item came as described and shipped quickly!
Good selection of motorcycle gear and equipment.
Love the retro design of the helmet, I’m also a huge Jeremy McGrath fan.
Date of experience: May 5, 2024
Best shop for moto gear and accessories. Always have what I need and shipping times are quick with rpm.
First rate customer service , very reasonable and personable
Rpm, item selection
Needed moto gear
Date of experience: April 10, 2024
The exhaust is nice and loud, the process of ordering was super simple and looked just as the pictures shown on the site
Had to ask for an update on the shipping and they were quick to oblige
Convenience
Lost my exhaust on a long road trip and luckily you guys had what went well with the bike and for a decent price as well
Date of experience: May 14, 2024
People very knowledgeable I went in asking for tires for my Goldwing and they recommended exactly what I want it and scheduled and appointment to install and balance the only day I could was a Sunday and the asked me to be there at 10 am and they were there and it took them almost nothing of time to service my wheels and what else can I say "excellent service"
Someone recommended me
Available on line
Date of experience: November 2, 2023
They dropped my box outside of my gate, even though the gate was open. How hard is it to deliver to front door.
Awesome products. Crappy shipping methods and times
Date of experience: May 11, 2024
My new Bell Racestar helmet looks and fits perfectly.
Date of experience: April 2, 2024
Free ship to store is great, thanks! And the sale price on an item I needed is pretty cool too
They are local
It was on sale
Date of experience: June 4, 2024
The salesman was very knowledgable and help me find a new helmet that fit my needs and my head! Great job!
Date of experience: May 17, 2024
Pretty easy to navigate the web site. Price was high compared to other sources however, they didn't have any in stock. Sucks to be them.
Google search
Date of experience: April 15, 2024
Everyone is always helpful and super friendly. Especially David and James. I definitely will keep going to see them in the future.
They are awesome and have great prices.
They are my ideal products
Date of experience: April 3, 2024
David at the San antonio location has been amazing every time I go in there. Thank you for everything.
Returning customer
Research pointed me in the right direction to the best product
Date of experience: February 21, 2024
I dropped wheels off to get the tires I had ordered mounted on Tuesday. When I returned on Saturday they still weren't mounted and I waited 1.5hrs for them to get done.
Because I could get my tires mounted there once they were delivered
Date of experience: March 29, 2024
They where able to find what I was looking for in color that I was looking for.
I was looking for a Red helmet to match my bike.
Date of experience: June 23, 2024
They folded my 28 inch sticker and ruined it. Folded the sticker. Folded the sticker. Always roll a sticker. Never fold a sticker.
Great past experience with buying stuff at the store.
Useful and durable.
Date of experience: May 16, 2024
I've shopped in the store and online, great either way.
Kickstands are up
Date of experience: May 4, 2024
The product is excellent, the only bad thing is that they did not notify me that my package arrived and it was urgent for me
Date of experience: May 13, 2024
I placed my order online. When I got the email saying that my order was at the store, I went there and picked it up with no problems.
Date of experience: May 13, 2024
Easy to navigate website, always have what I need and quick shipping, makes ordering a simple process
They have what I need
It’s the same products I’ve used for years
Date of experience: May 16, 2024
This is my first experience purchasing motorcycle gear. I appreciate the wide variety and high quality products available.
Went into the store. Very friendly and helpful employees..
Wanted to cover all my needs regarding safety with high quality options.
Date of experience: May 15, 2024
I've been a long loyal member of the site and company and I've never had a bad experience with them
I continue to choose cycle gear over and over again because I'm a long time loyal customer of them
I was looking for quality and value found both
Date of experience: June 22, 2024
Awesome as always, I do not remember the lady's name that helped me but she was awesome and super knowledgeable
Close to home
Comfort, protection, and style
Date of experience: April 5, 2024
Ordered online, wasn't exactly what I expected. I was able to go in-store and make an exchange. No hassle at all, great product and customer service.
Needed to exchange helmet that I ordered online
Quality of helmets
Date of experience: April 26, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
