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CycleGear has a rating of 4.7 stars from 5,916 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,722 reviews
Shopping at CycleGear is always an awesome experience, if you either get help in store or over the phone the associates are so helpful and polite. 100% recommend people to check it out, you won't leave empty handed :) at least I never do 😆
The team is very helpful and informative but I misunderstood the web site and ordered the wrong obd plug for my 2023 zx6r and had to send it back. I've not received the right plug yet nor a refund but other than that cycle gear will always be my go to shop
I've tried multiple stands and this is by far the best wheel chalk. It's extremely easy to put together and the quality is amazing for the money.
Have mostly everything needed for bikes
Going to track and needed chalk for trailer
Date of experience: May 5, 2024
I have a Neotec I but needed another helmet. It was between the Neotec II and RPHA 91. Comparing them side-by-side didnt seem like much difference but HJC was cheaper and higher rated. I was about to pull the trigger then double checked. A sales rep noticed and said I had the wrong size; I should be using a Large. The neotec II validated his recommendation. It fit like a glove and seemed light. The HJC had too many hard spots - especially above brow and was uncomfortable, unlike the XL. But the XL sat too low.
After purchasing the Shoei, I did a 2000 mile ride and this helmet was such an improvement over the Neo I (it is an XL), that I'm inclined to replace it with the II.
Visor detents very smooth and just in the right spots. Extremely comfortable. Air flow average. But damn...she is quiet! Never used earplugs or earbuds once, as I have always done. Installed a SENA 50S and I could carry a conversation with visor up at highway speeds!
Two complaints: The preinstalled spot for the internal SENA make mounting an external one towards the rear and this impacts its functionality. I like the ratchet over the D-Ring but the spots where you put the chin straps through the cheekpads looks very flimsy, like it would need replacing often.
They've never let me down yet. Seems like the best place to get competitive brand name stuff. Service has always been good and ordering on-line is seamless.
I needed another helmet and went by reviews and reputation and settled on this one.
Date of experience: June 5, 2024
It was easy to find the helmet I wanted. It was a new helmet that not everybody had yet. Shipping was fast.
Date of experience: May 10, 2024
Nice to have a local bike shop for moto needs. Good deals on their site with fast shipping to their store.
Date of experience: April 29, 2024
Bought Tires For My Honda -------- Fast Shipping To Store -------- Easy Installation On My Wheels ------------- Great Advice --------- Good Prices ------- Happy Customer
Great Service In The Past
Bike Came New With Dunlop Tires -------- Price Was Good --------
Date of experience: March 25, 2024
I ordered,paid and it showed up. Like retail Magic, really it is
Availability
Date of experience: June 19, 2024
2nd time ordering from here and to say they go above and beyond for their customers would be a understatement. Love this website!
Date of experience: April 13, 2024
Replaced jacket armor with better products when I went back to store due to missing left shoulder pad
they upgraded jacket armor when I asked for shoulder pad that was missing when I bought my jacket there.
Great svc
Date of experience: April 3, 2024
Nate was awesome and helped us out. He has great customer service skills and the whole team that was there does as well.
Had what were were looking for.
Date of experience: April 18, 2024
Great boots. Not sure why everyone says size down… a size 43 fits me at 9.5 US perfectly.
Date of experience: June 3, 2024
Easy process. Great job cycle gear for always coming through.
Date of experience: June 19, 2024
Easy process. Great job cycle gear for always coming through.
In person Customer Service
Date of experience: June 19, 2024
The customer service rep was very helpful, courteous, and honest.
I like the retail stores
Date of experience: June 20, 2024
The staff was very helpful, took time to locate what I needed.
Location and have always purchased my cycle's needs there for several years
It a battery replacement
Date of experience: June 19, 2024
Great deals always and made use of my cycle gear cash. $65 product got for 24! Sick
Rewards cash usage
Date of experience: June 19, 2024
Easy experience, no issues noted. I would recommend purchasing through CycleGear.
Date of experience: June 20, 2024
Found what I was looking for. Quick and easy purchase process.
They had what I wanted and offer military discount.
Date of experience: June 20, 2024
Price and selection.
Date of experience: March 16, 2024
Had trouble ordering on website so went to local Cyclegear store Staff was excellent and provided me with great information on my motorcycle!
Local store (Manchester NH) have very helpful and knowledgable staff
Date of experience: March 20, 2024
The gloves I was looking for were out of stock in my size. The staff was very helpful ordering them online and shipping to my house.
Variety and staff that is helpful but laid back and positive.
Reviews and price
Date of experience: April 28, 2024
Good service in store and fast shipping. The associate stayed late to help us and we really appreciated it.
Date of experience: March 26, 2024
I'm always happy with Cycle Gear, this time in not too happy because I receive wrong item.
I choose a mechanic stool so I can work on my bike and they sent me a bar stool to tall, no casters no tool pan.
Date of experience: June 17, 2024
Ordered the size and color helmet I wanted at the store, arrived on my front porch 3 days later. Can't get much better than that!
Store proximity and sale advertising.
Style and price
Date of experience: March 17, 2024
Item was as described, fits great, shipped fast. And such a great price!
Received a flyer in the mail.
I liked the Bluetooth capabilities, and the built in sunvisor.
Date of experience: June 17, 2024
Wish I could have tried the gloves on first as they are a bit tight, and helmet doesn't fit as I wanted but that's online shopping.
Great prices, great exchange on manufacturing problems or defects.
Date of experience: March 28, 2024
Order took less than a week to receive. Product was in stock and delivered defect free. Customer service was excellent.
Great selection of products and services. Knowledgeable staff.
It’s what I wanted.
Date of experience: March 20, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
