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CycleGear has a rating of 4.7 stars from 5,916 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,722 reviews
Shopping at CycleGear is always an awesome experience, if you either get help in store or over the phone the associates are so helpful and polite. 100% recommend people to check it out, you won't leave empty handed :) at least I never do 😆
The team is very helpful and informative but I misunderstood the web site and ordered the wrong obd plug for my 2023 zx6r and had to send it back. I've not received the right plug yet nor a refund but other than that cycle gear will always be my go to shop
Michelins are always a top pick of mine. Perhaps overpriced, but you get what you pay for. These tubes are great too.
Great options and availability.
Top shelf tires
Date of experience: May 5, 2024
I will not purchase from Cycle Gear again. Product took almost two weeks to arrive. No updates where ever given.
Was told I needed to wait longer to see if my product would arrive.
Date of experience: May 9, 2024
Staff are extremely helpful, knowledgable, and really go above and beyond to find specific items that i am in search of
It was recommended by msf school
Date of experience: April 10, 2024
The product didn't fit but the website said it would. Cyclegear took it back locally. They are so easy to do business with!
They are very helpful solving problems, because of this I try to buy everything I can from them.
Service is awesome
For fit of my Harley
Date of experience: April 15, 2024
Date of experience: April 13, 2024
Purchased 3 Shoei helmets. Daniel from the Riverside location was awesome! He was extremely patient and really appreciate his help.
Excellent!!
Friendly and knowledgeable.
Had a Shoei before and really liked it so now it's time to update and purchased them for wife and son.
Date of experience: April 11, 2024
My experience went well. There with the boy's and cycle gear thanks again.
The got the best price there.
Good product
Date of experience: June 18, 2024
You guys are the best. Always packaged well and delivered on time.
My go to place for cycle needs.
Date of experience: June 18, 2024
Always fast, reliable service and fair pricing. I've been using CycleGear for years.
Date of experience: May 20, 2024
Bought a new helmet. Salesman spend plenty of time helping me to get the size correct.
Date of experience: June 18, 2024
They were all very patient with my requests and provided a professional service
I’m a frequent customer for my motorbike products
They made it easy to by from the store
Date of experience: June 18, 2024
The best customer service around. Always doing whatever they can to make sure you're leaving happy.
Date of experience: June 18, 2024
My experience was fine and met expectations. The only annoying aspect has been the systematic insistence on a review
Why am I being forced to answer more questions that I don’t have interest in answering
Needed the product, bought the product. End of story.
Date of experience: March 21, 2024
CycleGear never disappoints
I was looking for a tool kit for emergencies- this one has everything you need
Price service
Date of experience: March 28, 2024
Had a great experience, they ordered the tire, it arrived when they said it would and had it installed in a few days (due to a down machine).
Local and convenient.
Exactly matched eom.
Date of experience: May 5, 2024
Products were fine, ordering on the website was fine, but the delivery was three days late.
I've always liked cycle gear. I have on in town so it is convenient as well.
They were what I required.
Date of experience: June 17, 2024
Customer service was very helpful and quick. They were able to answer my questions and make sure I ordered the right size.
Helmet selection.
Date of experience: March 12, 2024
It's a joy knowing I can find a good selection of women's motorcycle gear on the CycleGear website.
Easy to exchange or make returns.
I was replacing my favorite worn out gloves, that I originally purchased at CycleGear, that happened to be on sale for a good price.
Date of experience: June 13, 2024
I ordered on Friday and it didn't come until Tuesday. It's a minor thing, but if you advertise 2 day shipping then it should be two days.
It’s convenient and available
I needed them because my old ones were 10 years old, and they have a fair price
Date of experience: March 12, 2024
There was an error when I filled out the order and was corrected immediately with no charge.
Was very happy with the quick reaction when I called Cycle gear to correct in order.
My son-in-law has used cycle gear in the past and was very happy.
Son-in-law’s request
Date of experience: June 4, 2024
Arrived on time and in perfect condition. I will definitely buy from this place again.
Better price
Bike specific
Date of experience: June 18, 2024
Date of experience: December 31, 2024
Ordered helmet online and returned it in store next day without problems
Date of experience: June 17, 2024
Great selection, plenty of reviews and easy buying process.
Date of experience: June 17, 2024
Always have what im looking for at the best prices.
Date of experience: May 9, 2024
Fast shipping, quality product, provided accurate tracking
I liked the associates and products that were provided
Needed extra pads since my helmet didn't fit the same anymore
Date of experience: June 18, 2024
Fast delivery. Quick install. Never disappointed with the products
Reasonable installation cost for tire mounting.
Date of experience: June 17, 2024
Helment fit was good fasturn around,looked good.I have used cyclegear several temes would recommend.
Good price would recommend.
I have used before and liked what I got.
Date of experience: June 3, 2024
My order was as described with fast delivery.The helment I ordered was a good fit I really like it.
Date of experience: March 11, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
We apologize for the delayed delivery. I see you placed your order on 6/5 shipped 6/6 standard free delivery. We do estimate 3-5 business days to deliver and yours did take 7 business days. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue.