CycleGear has a rating of 4.7 stars from 5,916 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
Shopping at CycleGear is always an awesome experience, if you either get help in store or over the phone the associates are so helpful and polite. 100% recommend people to check it out, you won't leave empty handed :) at least I never do 😆
The team is very helpful and informative but I misunderstood the web site and ordered the wrong obd plug for my 2023 zx6r and had to send it back. I've not received the right plug yet nor a refund but other than that cycle gear will always be my go to shop
Service was great. Only issue was no call when installation was completed. I called to learn it was ready for pickup.
Price and convenience.
Correct tire same as MC manufacturer but much cheaper than dealer.
Date of experience: May 4, 2024
Easy to use website. Your customer service representative gave great service.
Date of experience: June 17, 2024
Pasadena, California 04/01/2024 am
The fellow biker running the cashier/ store was super helpful and very friendly!
Date of experience: April 4, 2024
Didn't have to wait too terribly long for my item. It's dumb that this review has to be 50 characters.
Staff installed product on my helmet quick and efficiently.
Cyclegear is the best helmet store in OKC
Recommended by staff
Date of experience: March 12, 2024
I have never had a bad experience shopping on Revzilla website or CycleGear store. Happy doing business with Comoto.
USPS kept sending package in and out of Seattle processing center for days.
Date of experience: May 16, 2024
Accurate with responding to orders being delivered at the store.multiple updated on order as well as tracking.
Bike specific
Date of experience: April 3, 2024
Date of experience: March 27, 2024
Satisfied with my item and the price but it took almost a week for it to ship then another 5 days in transit.
Date of experience: March 7, 2024
Ordering was easy and shipping was timely. I love the Bull-It Tactical Slim riding pants! Great Price!
I have shopped at Cycle Gear locations before and was happy with my experience.
Price and availability
Date of experience: April 3, 2024
Ordered Stormhawk Icon boots delivered to store to allow trying on prior to accepting. Fit great. Great comfortable boots. Good service at store.
Ability to pick up at store not to far away and try on before accepting.
Reviews on comfort and ease of use for Bolo lacing. Waterproof also desired.
Date of experience: May 16, 2024
I received my product in a timely manner and I brought it to my local CG for installation while I waited!
Always a good experience.
Quality & functionality.
Date of experience: June 4, 2024
Before purchase (Monday afternoon), Cycle gear ADVERTISED 24 hour shipping… comes Friday, and both Cyclegear and Ontrac has no info where my items are, and keep sending me in circles, Incompetent representatives and long phone wait… then back to circles with Cyclegear blaming Ontrac, and Ontrac blaming Cyclegear. Cycle gear stated they always been having these problems with the Carrier, yet still send customers order through them. Definitely will not order through Cycle gear ever again after this purchase. Zero star if i can give…
Products used:
N/a
Date of experience: December 3, 2021
Great experience, speedy checkout and great customer service
Date of experience: June 17, 2024
The customer service man at the shop, and Seaside was able to answer my questions order the right parts, and they were shipped in a timely manner.
Date of experience: April 16, 2024
I needed shocks for my 2000 road king classic and they were everything that I wanted and more
I checked several other sites and they didn't have exactly what I wanted
My original air shocks were shot
Date of experience: June 14, 2024
Helped me find all the gear I needed and was very helpful with figuring out what size I needed
Date of experience: June 14, 2024
Easy to order, ship and pick up locally. Excellent customer service!
Local store!
Phone holder for my can am spyder F3S - quadlock!
Date of experience: June 17, 2024
The customer service is honest, knowledgeable and responsive.
Previous service
Based on the staff recommendation
Date of experience: June 17, 2024
Found the perfect gear for me with a great price. I'm happy and loving it all.
Found a sweet helmet for a great price. Couldn’t resist.
Ordered a helmet, smoked visor, and gloves all for an undeniable price. I am very satisfied and love putting on my cycle gear.
Date of experience: June 16, 2024
Hunter was awesome and helped me try on a bunch of different helmets until I found one with the perfect fit.
Only place to try on helmets locally.
Excellent fit and finish.
Date of experience: May 5, 2024
Shopped clearance items on website. Lots to choose from. Got an Icon jacket. Fit was perfect. Shipping was lightning fast.
Great seley
Rider safety
Date of experience: March 7, 2024
Date of experience: December 3, 2023
Disappointed could not match same model tire for front and rear. Not Available
Matching Tires Not Available
Location, Price and Expediency
Pirelli next try out brand. Test handling and longevity.
Date of experience: June 14, 2024
Free shipping. Product availability
Date of experience: June 6, 2024
Price and options
Date of experience: June 3, 2024
Part are easy to find. Prices are competetive. Im highly satisfied with Cycle Gear and Revzilla.
I use Cycle Gear for a lot of my bike needs.
Date of experience: June 12, 2024
Great prices/icon inventory. Shipping to AK is a major plus. Phone reps are polite and assisted with making sure my order arrived on time.
Date of experience: May 4, 2024
Cycle gear employees, know motorcycle accessories, and when something doesn't fit, they quickly replace it with a no hassle refund policy.
Quality and value
Date of experience: May 3, 2024
It was good. They didn't have my size in stock at the store but they helped me get the right one
Staff is always good at Gastonia location. They’re very helpful
I needed it
Date of experience: June 9, 2024
Date of experience: November 13, 2023
Near me and good service
Date of experience: October 17, 2023
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!