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CycleGear has a rating of 4.7 stars from 5,895 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,702 reviews
The staff at cycle gear on Beach Boulevard are the greatest. They called me once the package came into the store. I tried on the pants before I took it home. They offered for me to return if it did not fit. The pant fit as it should a little bit long, but that usually happens for us short kings.
The team is very helpful and informative but I misunderstood the web site and ordered the wrong obd plug for my 2023 zx6r and had to send it back. I've not received the right plug yet nor a refund but other than that cycle gear will always be my go to shop
I initially tried the helmet on in their shop then found the design I liked online and got a great discount
Product range
Cause it’s super comfy and looks badass
Date of experience: April 18, 2024
I ordered on a Tuesday and the guy said if I was lucky it would show up on Fri but if not Monday. It came on Monday like I expected, in perfect condition.
Only motorcycle place I know of.
It was a guardian bell for my brother.
Date of experience: November 18, 2023
Appreciate the quick delivery and ability to return/exchange at local store, especially for items like helmets and gloves.
Big inventory to choose from and several locally available stores
Needed a mid-range ADV helmet - big selection of brands and sizes to try. Super easy ordering and exchanges.
Date of experience: March 15, 2024
Megan on the chat box was great! Give her a raise.
Date of experience: October 31, 2023
The shop was able to install my new rear tire on the spot, saved me a bunch of time and money.
THanks
Price, availability
Specific sizing, brand and model
Date of experience: February 21, 2024
I like the people that work there.
I needed a tire.
Date of experience: September 13, 2024
Convenience.
Date of experience: June 21, 2024
Website was simple to use and easy to navigate. Using credit was easy, as well.
They have to parts I need and customer service is THE BEST!
I had purchased these before for another bike.
Date of experience: June 14, 2024
Salespeople are very helpful and knowledgeable. They know me by name and have great suggestions to make my ride awesome!
Parts and availability. Shipping is usually free and super quick.
I know they are quality.
Date of experience: February 26, 2024
Excellent in store service. I have never been pressured and always lead to good products in my price range.
Date of experience: March 3, 2024
It was very nice to deal with a sales person that was knowledgeable about the products in person.
Good products at good prices.
Information from the salesman and personal homework.
Date of experience: June 12, 2024
Store didn't have what I needed in stock so I ordered and picked up at the store without paying shipping.
No other store like it near me
Used before and liked them
Date of experience: April 22, 2024
I absolutely love my helmet and I ordered it in store and the customer service there was incredible! :)
Date of experience: April 24, 2024
Easy to order a tire and they mounted it same day. Super easy to work with.
Date of experience: June 13, 2024
Received my lever and it was just what I expected. Good built quality.
Good attention.
Offers great variety of products at good prices.
Good quality and price.
Date of experience: June 15, 2024
Received order on time. Picked up from store. Everything was as expected
Needed specific product
Date of experience: June 14, 2024
I understand it's not cycle gears fault but the 2 day shipping turned into 4 days thanks to fedex.
Family recommendations
Date of experience: June 14, 2024
The package took a while to get to me but overall satisfied with purchase. Will shop with Cycle Gear in the future.
It was recommended.
My sister wanted that item so I purchased as a gift.
Date of experience: April 26, 2024
It was easy to shop online.The order arrived in the time that I expected it.
I shopped at the Edina store today to pick up some MX clothing but the store was out of stock on the stool so I ordered it online with free shipping.
Date of experience: June 7, 2024
Great for the price for casual use. Shipping was super fast.
I love the customer service.
Great for the price
Date of experience: June 13, 2024
Only place that had matching set of tires for my 1981 GS450 at this time. Shipped and received in only 3 days, thank you!
Date of experience: March 25, 2024
I ordered a 38. I'm 5'4", 110 lbs and will not be able to wear layers under this jacket. The quality and construction seem excellent.
A biker friend suggested Cycle Gear for helmet shopping. I visited the retail store in Woburn, MA and the customer service was excellent. As a salesperson myself, customer service is the most important aspect of my choice of any business, brick and mortar or online.
I recently acquired an e-bike and after discussing with a friend who’s been a motorcyclist for decades, decided I need more protective gear.
Date of experience: February 14, 2024
Easily navigable site -- great to see what is and isn't actually available early on in the ordering process.
I recently acquired an e-bike and need safer gear. Bought a helmet after trying on a few at your store in Burlington, MA -- the associate who helped me was wonderful.
Date of experience: January 22, 2024
Excellent customer service and fast delivery. Love the product great fit thanks to the guys in the store.
Convenience and support.
I have a huge head. HJC i90 is made for people with large domes.
Date of experience: April 25, 2024
Satisfied with the shipping and price and good customer service at the store too
Good product
Date of experience: June 13, 2024
Easy to navigate and shop website with clear and concise product details added by Cycle Gear/Revzilla staff and Customer reviews.
Local and Online Store with wide array of motorcycle products available for purchase to me.
Date of experience: May 27, 2024
The item was received when it was promised and is very comfortable.
Veteran discount
The size that I needed was available.
Date of experience: June 12, 2024
Received rather quickly and in good shape as expected.
Past experience.
Past experience.
Date of experience: March 13, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
