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CycleGear has a rating of 4.7 stars from 5,895 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,701 reviews
The staff at cycle gear on Beach Boulevard are the greatest. They called me once the package came into the store. I tried on the pants before I took it home. They offered for me to return if it did not fit. The pant fit as it should a little bit long, but that usually happens for us short kings.
The team is very helpful and informative but I misunderstood the web site and ordered the wrong obd plug for my 2023 zx6r and had to send it back. I've not received the right plug yet nor a refund but other than that cycle gear will always be my go to shop
Great quality product and accurate and timely service! Very happy customer!
Had product I wanted
Needed for my helmet for electric scooter riding
Date of experience: June 12, 2024
Very easy shopping experience. Great staff. The staff will make sure that you aren't pressured into buying or doing business.
We are new to the motorcycle world and we love the products that Cycle Gear has to offer.
New riders my wife and I.
Such a great selection to chose from for beginner riders.
Date of experience: March 20, 2024
Love the pants. They fit true to size on me. I feel safe riding in them and I can wear them at work!
Date of experience: March 27, 2024
I bought some tires and they have a warranty that I bought. Both tires warranted for $40,for the life of the tire. A pretty good deal.
I asked the customer service clerk as to whether or not both tires were covered since the receipt only showed the front tire.He assured me that the warranty deal would cover both tires.
Store was nearby, and they had the product that I wanted.
After reviewing many tire options,these seemed like a good choice.
Date of experience: April 23, 2024
Easy to buy and fast delivery! Product looks great and was easily installed.
Date of experience: June 10, 2024
Always good. Very happy with cycle gear. Good staff there as well….
Easy to order stuff. And free ship to store
Date of experience: June 9, 2024
Received my helmet few days.first ride was satisfactory. The sales help at cycle gear was excellent.
Date of experience: March 29, 2024
Good discount, first time buyer. Givi shield on 04 silverwing. Easy 15 min install. No extra hardware needed.
Date of experience: May 9, 2024
Recommend and very attentive and eager satisfy the client's needs
Date of experience: June 11, 2024
I ordered a large helmet at the recommendation of an associate and now that I have it I feel like it might be too small.
Large selection
Color/ ability to add Bluetooth headset, modular, flip down visor.
Date of experience: April 13, 2024
This helmet fits great. I had the sedici 1 and was time for a new one. This one looks and fits great.
Had the helmet on sale and I've purchased from them on several occasions.
Looks and price.
Date of experience: May 7, 2024
I was notified when visors were back in stock. I placed my order and got my new visor in a couple of days. Judt as advertised.
Availability of part.
Matched/fit my helmet.
Date of experience: April 25, 2024
Helmet received faster than expected. When it arrived, I took it into our local Cycle Gear. They happily installed my Cardo for me.
Previous experience
Had the features I wanted
Date of experience: March 15, 2024
Very straight forward, however, shipping time to the store was way too long plus UPS missed their listed delivery date
Part availability and price
Replacement part
Date of experience: May 15, 2024
Part availability and price
Date of experience: May 1, 2024
They make it easy for you to order parts or gear that they don't have in stock but this time they forgot to call me.Overall pretty good service
Closest motorcycle shop to me
Recommendations from the store
Date of experience: March 27, 2024
What can we say about legend suspension the name speaks for itself great item fast shipping 100% satisfied
My go-to website for any of my motorcycle needs
The best in the game
Date of experience: April 25, 2024
Fast shipping tire is of good quality the only thing I didn't like it wasn't in a box it was just Saran wrap my last four tires that I've ordered all came in boxes
Price that has the cheapest price on my shinko white wall for my Harley
Quality product
Date of experience: March 7, 2024
The team at the local cycle gear shop are great help with purchases and support
Date of experience: June 4, 2024
I ordered a jacket, followed the sizing guide, and oh boy! Right size, great jacket.
Date of experience: June 4, 2024
I was shopping for a helmet. The customer service was very knowledgeable and helpful. I ended up buying 2 helmets. A LS2 Rebellion Hemet and a Shoei neotec 2. Thank you
Great selection and of course customer service.
Popularity and comfort of the Shoei. And the comfort of the half helmet.
Date of experience: March 2, 2024
Came in to get a new helmet. Was shown several models and got one that felt and fit really well at a great price.
Convenience
Comfort, fit, quality, and price.
Date of experience: March 13, 2024
The ordering process could not have gone smoother. Received product in a reasonable time after ordering.
Date of experience: March 29, 2024
Buying bike gear is tough online because so much of it fits different. Cycle gear makes it so easy…. Love it.
Ease of shopping and returns. Prices. Selection and varied brands. Great staff.
Price and style.
Date of experience: April 23, 2024
Purchasing gear online is challenging. Styles and fit all vary greatly by manufacturer. Even though user reviews are helpful, it is not always perfect. Cycle Gear process on ordering and returns make the whole process user friendly and I never hesitate to order online!
Choice and price.
Date of experience: February 18, 2024
In-store team was super friendly and helpful! As a new rider, this was a pleasant find!
In-store team was super friendly and helpful! As a new rider, this was a pleasant find!
Date of experience: June 11, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
