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CycleGear has a rating of 4.7 stars from 5,842 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,635 reviews
The staff at cycle gear on Beach Boulevard are the greatest. They called me once the package came into the store. I tried on the pants before I took it home. They offered for me to return if it did not fit. The pant fit as it should a little bit long, but that usually happens for us short kings.
The team is very helpful and informative but I misunderstood the web site and ordered the wrong obd plug for my 2023 zx6r and had to send it back. I've not received the right plug yet nor a refund but other than that cycle gear will always be my go to shop
Nice website with a good variety of products. Called Customer Service to ask a question and the rep who answered the line was very helpful and nice.
Easy shopping and return process if needed.
Date of experience: April 6, 2024
Your site is easy to navigate and I really like the great selection of gear for women.
Great selection of items / gear for women and there is a store nearby where I can shop as well.
Date of experience: October 9, 2023
Easy use of website with a wide selection of items to choose from.
Previous purchases
Date of experience: April 28, 2024
Simple, great experience, all was excellent, I am going to buy again soon
The location of the store
I like them
Date of experience: July 28, 2024
Ordering process is easy and convenient. Delivery to closest store makes pick up a breeze.
Been customer for years.
Date of experience: July 28, 2024
Promptly received my new gear. Love the new jacket with the built in back pack!
Date of experience: April 28, 2024
Store was great. Shipper was trash and shipped from 2 different warehouses.
Date of experience: July 27, 2024
It was somewhat easy to look the parts up and order. With a fair $
I have used cycle gear in the past?
Price and quality
Date of experience: July 28, 2024
I went first to the store to find out my size for the helmet then I ordered online, it was pretty fast and came well packaged so I'm happy with my purchase
Variety of brands
Fitment, design
Date of experience: March 7, 2024
Ordered on a Friday, had my order delivered the next business day. Loved how fast the shipping was and product came in well packaged.
Highly recommended by friends.
Needed to extend my cables for taller bars.
Date of experience: March 26, 2024
The web site is easy to navigate and locate specific items. Shipping was fast although I did have a 3-day delay with the post office for some reason.
Cycle Gear has a huge selection of various riding product. From off road, sport bike and cruiser riders. Pretty much a 1 stop shop with great deals.
Date of experience: March 26, 2024
Purchasing is easy on the site. Paypal is accepted which is a plus.
It's in my area
Sale on gloves
Date of experience: April 29, 2024
The always have what I am looking for and always at a good price.
I chose CG because there is a physical store near me in case there are any problems or anything needs returned.
Had been looking for protection to wear under normal clothing.
Date of experience: July 25, 2024
Date of experience: May 15, 2024
Appreciate the knowledge and friendliness manager and employees.
Date of experience: April 29, 2024
No clue what to say. The guy I talked to in the store was very helpful.
You had what I needed for my current project.
Date of experience: July 27, 2024
Good service in store and fast shipping. The associate stayed late to help us and we really appreciated it.
Date of experience: March 26, 2024
Lots of awesome gear at discount prices. Will forever recommend.
Cant say enough about how helpful the staff is. Also fast shipping and local so i can try on gear.
The helmet i purchased is snell approved, so i know its safe and legal for track day use.
Date of experience: April 28, 2024
Easy order online received quickly and product was flawless.
Date of experience: April 28, 2024
My jacket showed up prior to the anticipated delivery date and fit as expected
Date of experience: April 29, 2024
Special tool arrived promptly at local store and they called me on my cellular telephone.
Availability and price
Date of experience: April 28, 2024
Date of experience: April 17, 2024
The helmet is excellent. Overall shipping is slow. You would think for a $900 helmet, you would provide expedited shipping without additional cost.
Had what I wanted
Date of experience: April 8, 2024
Great online experience and quick shipping! I easily found what I was looking for on the website and it was shipped quickly.
I’m an RPM member, discount and free shipping on a small order.
House brand had good reviews and fit my budget.
Date of experience: April 6, 2024
Great customer service, great price, and fast shipping very positive
Because they mat he'd online retailers
Because it fit my bike and it was a good price
Date of experience: July 27, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.