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CycleGear has a rating of 4.7 stars from 5,842 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,635 reviews
The staff at cycle gear on Beach Boulevard are the greatest. They called me once the package came into the store. I tried on the pants before I took it home. They offered for me to return if it did not fit. The pant fit as it should a little bit long, but that usually happens for us short kings.
The team is very helpful and informative but I misunderstood the web site and ordered the wrong obd plug for my 2023 zx6r and had to send it back. I've not received the right plug yet nor a refund but other than that cycle gear will always be my go to shop
Bought Tires For My Honda -------- Fast Shipping To Store -------- Easy Installation On My Wheels ------------- Great Advice --------- Good Prices ------- Happy Customer
Great Service In The Past
Bike Came New With Dunlop Tires -------- Price Was Good --------
Date of experience: March 25, 2024
Quick turnaround for ordering and mounting and balancing my rear tire on my motorcycle.
Close by and good pricing.
I chose the Avon Roadster II because I have been using their first edition for a while and like the way it works.
Date of experience: July 27, 2024
Guy at cyclegear store was great to deal with. Very impressive on knowledge of products and store.
Price and past experiences with them
Replacement with same kind
Date of experience: July 18, 2024
The filtering option made selecting my gear easy. The checkout was simple to use and gave a lot of payment options to choose from.
I did research to find a great reviewed option to order the gear I needed.
It was the new model for the gear I was looking for to purchase and the gear review online helped.
Date of experience: March 30, 2024
Nice fit, well easy to insert, took about 5 min to put in. I got it in with ease and comfort.
Date of experience: April 25, 2024
Ordered in store as I was nearby and wanted to pay via cash. Shipped to my house as expected
Date of experience: July 25, 2024
Shoes didn't fit. Returned. Cycle Gear charged me $10 for the return. I'm only writing this review so Cycle Gear will stop pestering me for a review.
Most other mail order companies don't charge their customers for returns, but at least it wasn't a hassle.
They had the item I was looking for in stock.
I saw a product review elsewhere that spurred my interest.
Date of experience: April 6, 2024
I had great service and excellent communication for my order
I had questions about ordering on line for in store pickup as well as exchanges if the size of the jacket was wrong. All my questions were answered.
Carried brands that are difficult to find. Good prices and convenient location.
The style and brand
Date of experience: July 27, 2024
No really. I ordered things on their website, a bit later I had them.
I have an RPM account, so why not.
Seemed to fit my needs best.
Date of experience: April 25, 2024
Ordered a jersey for my husband. Got it in record time for decent price
Had exactly what I was looking for at the time.
Needed to match his pants
Date of experience: July 24, 2024
Easier than most sites and you have a store near to me. I have a Revzilla near me but it's twice as far.
I shop for good deals you had the best gloves for the money.
Date of experience: April 6, 2024
Gloves all fit all good quality, will buy again soon. Nice and happy
Date of experience: July 25, 2024
Ordered the tail tidy by new rage llc for my 2018 aprillia tuono v4, to match my led turn signals by them. I use cycle gear for the rewards and the mil discount. They also have a great selection and a store close to my house.
Great selection and prices.
To match other product on bike from same manufacturer
Date of experience: February 16, 2024
Not enough cashiers at the Westminster location. 1 sales person, 1 cashier. Very busy that day. 3 customers standing at the cashier over 10min.
Closer then Revzilla.
Needed to order. No stock for bigger sizes.
Date of experience: April 11, 2024
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.
Ordering is easy shipping to the store was fast and easy and the service in store was even better
Date of experience: April 28, 2024
Ordered online and delivered quickly, satisfied with my purchase
Have ordered from them before
Needed to replace a battery
Date of experience: April 27, 2024
Great fit and wonderful deals! Definitely a good place to get quality motorcycle equipment.
Date of experience: April 28, 2024
Great customer service at a great price. It shipped fast and was a perfect fit and a better shade than I expected. Installed and used it already. No fogging at all and it helped with the snow glare.
Pricing and quick shipping.
It was the right shade and correct fit
Date of experience: March 11, 2024
Site loads quickly
Useful filters
My local cycle gear store had the tires mounted the same day the tires arrived.
Location near my work
Date of experience: April 6, 2024
Great experience. Glad to be able to try on in store then order right there.
I wanted to try a helmet before buying. Store available in state.
Chose the product because of reviews and discounted price due to new model release.
Date of experience: April 24, 2024
They usually have great prices and if you buy clothes you can try them on. The employees are always friendly and love their job.
Great prices
Good quality
Date of experience: March 29, 2024
Went to the store and they didn't have my size so we ordered it and it showed up in two days
Date of experience: July 22, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.