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CycleGear has a rating of 4.7 stars from 5,842 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,634 reviews
The staff at cycle gear on Beach Boulevard are the greatest. They called me once the package came into the store. I tried on the pants before I took it home. They offered for me to return if it did not fit. The pant fit as it should a little bit long, but that usually happens for us short kings.
The team is very helpful and informative but I misunderstood the web site and ordered the wrong obd plug for my 2023 zx6r and had to send it back. I've not received the right plug yet nor a refund but other than that cycle gear will always be my go to shop
Kearny Mesa cycle gear has always been great in my experience. The weakest link is FedEx, but Im not blaming Cycle Gear on that.
Military discount plus RPM points
Read some good reviews and style and function were what I needed and liked.
Date of experience: April 10, 2024
Staff was great delivery was early great price just overall great...
Good options not to far away and good prices
Great price and always good product
Date of experience: July 26, 2024
Good price. Just as described. Description was better than other cites.
Date of experience: July 26, 2024
Product perfect as described priced $100 less than other stores! With fast and free shipping
Price and in stock
Date of experience: July 26, 2024
Very pleased with delivery time. High quality product from Givi as expected. Thanks.
Have a membership and knew it would save me a couple bucks
Date of experience: July 26, 2024
Boots were very nice, my boyfriend loves them! They look nicer than other typical motorcycle boots
You sell good motorcycle stuff at decent prices
My boyfriend just bought a new motorcycle
Date of experience: July 19, 2024
Will be much better to give us an option to visit the store or pick up item around Illinois state.
Lot of option on line
Date of experience: April 16, 2024
I was able to purchase tires & tubes to match form this site.
Many sites had one or the other?
Only site i found that stocked both tires and tubes to match.
Date of experience: April 15, 2024
After putting in my current address on cycle gear website and finding out PayPal issued old incorrect address I immediately contacted cycle gear and was promised and told to be rest assured they would intercept my $1000 item. After zero notification from cycle gear letting me know they actually did not intercept my package was left at the door of old address! I was simply told by cycle gear after the fact " we failed to intercept and there is nothing they can or are willing to do" I was certain my pkg would be stolen soo I rushed driving erratically to get to that address. I was fortunate enough to see the pkg at that door soo I got it but I swear I aged by 5yrs from the stress of the situation. Ultimately it was PayPal's initial damage However cycle gear is particularly disingenuous about there help and or service! Just wasn't helpful at all. I will never order from this company again!
Absolutely terrible!
I will never again!
Because I wanted it.
Date of experience: February 14, 2024
I was able to narrow my selection to just parts that would fit my bike, so I was 100% certain that what I was buying was going to fit. The shipping came a day early which was an extra bonus.
I chose CycleGear because they are close by, very friendly and knowledgeable staff, and they help the biker community.
I just bought a new bike and I wanted to get some parts to make my bike look better.
Date of experience: March 11, 2024
A damn sight less annoying than this review blah blah blah blah third time trying to send -- and the last time.l Y'all are starting to get on my nerves here.
Excellent. Young salesman at your Pensacola store showed me how to link helmets for intercom.
Date of experience: March 7, 2024
Great service and attention, I wish i could have seen and tried on the item in person, but this was the next closest thing.
They have items in a price tiers that suit my budget and gear needs.
It suits my budget and gear needs, while being attractive.
Date of experience: April 4, 2024
Online ordering / website cart is clear and easy. Delivery took less than a week. Size was a problem, but return and reorder process is good/not a hassle to reorder larger size.
The Katy Texas store is near me. The return policy is very good.
Date of experience: March 10, 2024
The guys there were very helpful and knew what was going on of what I was looking for
They are co-mingled with JP cycle where I get some parts for my vintage Harley Davidson
Price quality and availability
Date of experience: April 25, 2024
I bought a helmet a while back and the computer system freaked out and canceled the order after it was made staff was super helpful and friendly and we go the problem worked out in the end i got my helmet and i love it
I’ve been buying my riding gear from cycle gear since i was little and was getting it for Christmas from my parents
I had the rest of the gear to match the helmet and really liked how it looked
Date of experience: February 13, 2024
No issues, everything arrived as expected. Everything was as I needed.
In this particular order, price was better.
Very special requirements for a vintage type of application that I need a small battery, typical cross reference to modern battery won't work. Trail Tech battery will be fine for my needs.
Date of experience: April 27, 2024
Ive been to both the Pensacola and New Orleans locations numerous times and have always had a great experience.
Range of choices
It's the recommended oil for my bike
Date of experience: April 5, 2024
Great place for cycle gear & parts they can get everything you need from all the manufacturers
Easy in & out
Price & quality
Date of experience: April 27, 2024
Awesome experience. CG is my go to place for Motorcycle gear.
Date of experience: April 26, 2024
Got my tool kit quickly it's exactly as described online!
Date of experience: April 27, 2024
I received my product before the expected time and was truly satisfied with the cost.
Availability
Date of experience: April 22, 2024
Quick and easy to order items and contact with staff at store is always good.
Returning customer
Date of experience: April 22, 2024
I've ordered many thing from the site from helmets to tires and there always reliable!
Great selection and with the rpm membership your always going to get good deals
I needed gear and tires
Date of experience: April 22, 2024
Just say the staff was great from start to finish. Even with having to reorder. Great store in Tampa
Needed new helmet and Bell pissed me off over not selling a replacement snap in piece.
Date of experience: April 4, 2024
Excellent and the store employees in Vegas are excellent as well. I had a great shopping experience - something that is pretty rare these days. Thank you Cycle Gear!
Date of experience: February 22, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
We’re sorry to hear this. We take your feedback seriously and will work on this in the future. If you want to get in touch directly with a member of our team Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com and reference this review. Please include further details regarding your shopping experience/issue