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CycleGear has a rating of 4.7 stars from 5,842 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,563 reviews
Needed my helmet for the weekend so I ordered accordingly but unfortunately the package was delayed I think because it had so many stops along the way it came 4 days late which isn't to bad but should of just did next day to play it safe
The team is very helpful and informative but I misunderstood the web site and ordered the wrong obd plug for my 2023 zx6r and had to send it back. I've not received the right plug yet nor a refund but other than that cycle gear will always be my go to shop
Bought a modular Sena helmet on clearance for 20% off of last year's price.
Date of experience: July 22, 2024
Received my helmet few days.first ride was satisfactory. The sales help at cycle gear was excellent.
Date of experience: March 29, 2024
Arrived fast! Looks like great tire getting it put on this week
Date of experience: July 23, 2024
Professional service in the store, fast and accurate shipment.
Date of experience: July 23, 2024
Was very helpful in giving me suggestions and hints as to how to fit the jacket
Got a CycleGear coupon
Based on the recommendation of the store
Date of experience: July 15, 2024
The shield works well, i was hoping it would get darker, but i can always drop the built in visor.
Easy to shop.
I wanted a dark or chrome shield, this allows me to ride at night.
Date of experience: April 23, 2024
My package arrived and could not be happier. The package was nicely protected and arrived in one piece!
Great prices
I needed new mirrors for my Vanderhall.
Date of experience: April 5, 2024
Sales representative was really helpful and knowledgeable about all the Helmet's. She took time to make sure I picked the right helmet for my head shape and size..
Wide selection of helmet's and knowledgeable sale representees.
Great quality and fit.
Date of experience: February 22, 2024
I am happy with the product, great helmet. What I am not that pleased with is that it took about 2 weeks to get here.
Availability of product.
Name and recommended.
Date of experience: April 3, 2024
Availability of product.
Date of experience: March 23, 2024
First time customer, so far so good! Great prices!
Nice tire for the price! Can't beat it with a stick!
Date of experience: April 25, 2024
I had no issues with my order - shipping was very fast and my products were in perfect condition - overall very happy
Date of experience: April 1, 2024
Oreded a new helmet for my daughter to give as a present...still waiting and will not be here in time...I've gotten 2 emails asking how they did with my order.I called n was told soon...called again and still did not ship from a bordering state...13 days and waiting...not impressed...will not use them again...products are often low quality.
Tip for consumers:
They suck...slow slow slow
Products used:
Still have not got the helmet
Date of experience: January 15, 2024
Excellent
They helped me with my needs
Helped me with my exchange
Very good with my needs
Date of experience: April 25, 2024
Quick, easy, and painless experience. CycleGear gave me exactly what I needed at the time.
Because I needed gear for a reason of my own choosing and CycleGear gave me what I needed at the right time and place.
Because it was the most affordable and what was available at the time
Date of experience: April 26, 2024
Salesman was awesome! Spent time answering questions and offering advice.
Walked in simply to size some Henry’s for wife and I. Great service. Military discount was a surprise and very much appreciated.
Fit,style and price.
Date of experience: April 25, 2024
Just what I was looking for. You can really feel how smooth this tire is. Great price too!
Date of experience: April 25, 2024
Very quick and easy to get the part. Package was in grate shape.
Date of experience: April 25, 2024
The delivery was fast and the quality of the helmet was great.
A co-worker recommended y'all when it came down to helmets and it sounded pretty good.
I choose a certain helmet that I was familiar with when I did a lot of off road riding and something I know I can take on the street with.
Date of experience: July 22, 2024
Great service. It was easy and i really like the fast shipping.
Because it's the best
Date of experience: April 25, 2024
They were friendly and attentive and the young lady knew exactly what I was looking for.
Large selection
Wife needed a new helmet for the new bike.
Date of experience: July 14, 2024
The ordering process could not have gone smoother. Received product in a reasonable time after ordering.
Date of experience: March 29, 2024
Found what I was looking for, and ordered it. Haven't installed it yet so update after
It's what I was looking for. My other phone holders rubber bands broke and I almost lost my phone. This one seems more secure
Date of experience: July 14, 2024
It took a few days longer than thought. I was to get the part to a shop to finish my bike
Was what I needed
Date of experience: April 15, 2024
I thought it was taking too long, so I reached out to support. Then the shipment went out the next day after contacting support.
Customer service news on point and seems like they found whatever was holding up the order
Fit in store, and easy to return if fit wasn't good
Fit and finish / cost
Date of experience: April 3, 2024
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.
It was too easy did my purchase online and when I picked up at store them were to helpful thanks
I USE TO BUY AT TUCSON LOCATION BUT NOW IS CLOSED
Date of experience: July 21, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
We’re sorry to hear your shopping experience wasn’t superb. We take your feedback seriously and will work on this in the future. If you want to get in touch directly with a member of our team Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com