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    CycleGear

CycleGear

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Overview

CycleGear has a rating of 4.7 stars from 5,805 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.

  • Service
    653
  • Value
    14
  • Shipping
    2163
  • Quality
    5616

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 93.8%
Positive
4,941
Neutral
169
Negative
156
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18,447 reviews

1
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How would you rate CycleGear?
Top Positive Review

“E-gift card instructions not clear”

Camila T.
12/24/24

I was purchasing a gift card for my son-in-law on short notice. Since this was a gift and I wanted to make sure I got it on time I asked it to come to my email address. I hope he won't have any problems using it.

Date of experience: 12/25/24
See positive reviews
Top Critical Review

“Stock more colors/ sizes”

mike s.
10/15/24

I stopped in the store in Allentown for 2 new helmets. The only option in the sizes we needed were white or that weird blue color... I can't believe black had to be ordered. But they shipped on time, and arrived in perfect condition... so no complaints

Date of experience: 10/5/24
See critical reviews

Reviews (5,805)

Rating

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Other

Reviews that mention popular keywords

cycle gear (914) shopping experience (76) customer service (502) right size (31) couple days (23)
Thumbnail of user thomask2438
Wisconsin
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Thanks for Cycle Gear staff working with me to find old stock gear.

Reason I chose this business:

It was on my way to Texas Fandango, for a weekend of Speedway racing.

Reason I chose this product:

Good,safe equipment up to 55 mpr and it does not restrict my movement on a speedway bike like leathers do.

Date of experience: April 24, 2024

Thumbnail of user gregorys1653
New York
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Spoke to Chris at the local store. He was very knowledgeable, very courteous.

Quality

Date of experience: April 24, 2024

Thumbnail of user christianb807
Iowa
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

I loved the website and all of the useful reviews. Someone had described their shoe size (which was mine) and how theirs fit perfectly. So I ordered the same size and they were true to size.

Reason I chose this business:

Seemed like a huge assortment and options. Price was great and I found the personal reviews very helpful.

Reason I chose this product:

I wanted some riding boots that didn't LOOK like riding boots. Reviews were helpful and the boots are fantastic.

Quality

Date of experience: March 7, 2024

Thumbnail of user angelar2281
Alabama
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Purchased a motorcycle jacket for my daughter. It arrived within a few a days. It was so fast.

Reason I chose this business:

Consistently great customer service and deals

Reason I chose this product:

Great price. Excellent quality

Quality

Date of experience: April 24, 2024

Thumbnail of user peterp1788
Illinois
2 reviews
0 helpful votes
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April 4th, 2024
Verified purchase

Only place that had matching set of tires for my 1981 GS450 at this time. Shipped and received in only 3 days, thank you!

Quality

Date of experience: March 25, 2024

Thumbnail of user anonymousa1916
New Mexico
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

Shopping for helmet: staff was helpful and found the one I was looking for the amount I wanted to spend. Good selection of helmets in styles and prices.

Reason I chose this business:

Availability of helmets to try on, especially for fit.

Reason I chose this product:

Specific helmet I was looking for at the price I wanted to pay.

Quality

Date of experience: March 7, 2024

Thumbnail of user nathaniels258
North Carolina
1 review
0 helpful votes
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March 31st, 2024
Verified purchase

My experience was fine and met expectations. The only annoying aspect has been the systematic insistence on a review

Reason I chose this business:

Why am I being forced to answer more questions that I don’t have interest in answering

Reason I chose this product:

Needed the product, bought the product. End of story.

Quality

Date of experience: March 21, 2024

Thumbnail of user larrys2325
Indiana
2 reviews
0 helpful votes
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May 7th, 2024
Verified purchase

Great gear selection. Gloves were great. Numerous name brands.

Reason I chose this business:

Ease of shopping

Quality

Date of experience: April 24, 2024

Thumbnail of user kennethu171
Pennsylvania
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Great customer service at store and great product.

Reason I chose this business:

Good references.

Quality

Date of experience: April 25, 2024

Thumbnail of user reynitob
Germany
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

Very helpful, fast and reliable service. Understood my need and direct me to the best solution.

Reason I chose this business:

I been going to cyclegear for as long as I can remember. Great place to hang out and enjoyable environment.

Reason I chose this product:

To upgrade the look of my motorcycle

Quality

Date of experience: April 19, 2024

Thumbnail of user bent788
Texas
2 reviews
0 helpful votes
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April 12th, 2024
Verified purchase

Easy website to navigate, and I accomplished what I came here to do. I saved money on my tires, and they were delivered quickly!

Reason I chose this business:

I needed new tires, and I've had a positive experience ordering from Cycle Gear before!

Quality

Date of experience: April 2, 2024

Thumbnail of user lyntism4
Texas
2 reviews
0 helpful votes
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April 25th, 2024
Verified purchase

Fast and easy. Stress free. Cycle gear most of the time has the parts I need in stock.

Reason I chose this business:

Cycle Gear had the part in stock.

Reason I chose this product:

To replace oem plastic parts that may crack under the heat.

Quality

Date of experience: April 15, 2024

Thumbnail of user williamc5311
New York
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

It was exactly what the description said and I am very happy with my purchase

Quality

Date of experience: April 24, 2024

Thumbnail of user karenb3024
Washington
2 reviews
0 helpful votes
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May 7th, 2024
Verified purchase
• Updated review

Anything I have purchased from here is great. Good prices too

Ordered two things and only one came. They responded right away with the solution

Reason I chose this business:

Good product. Great prices

Reason I chose this product:

Need some cooler gear for winter

Service
Quality

Date of experience: April 24, 2024

New gear
December 15th, 2023
Verified purchase
• Previous review

Great products. Fast shipping. Good quality. Would definitely order again from this company. Was easy to order from. And had many options

Quality

Date of experience: December 15, 2023

Thumbnail of user nickm1561
California
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Easy purchase and great price. Nothing else to say

Reason I chose this product:

This AGV helmet is awesome. Fit and finish is great.,the materials used inside the helmet and comfort level is great. Yes it is open which increases the noise level but somehow it is still less noisy than my Sedici helmet which is closed face! Highly recommend this if your looking for a vintage style helmet with modern comfort and protection

Quality

Date of experience: April 25, 2024

Thumbnail of user kawasakir
Arizona
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Good, though 5 days to get tire mounted seemed a little excessive

Reason I chose this business:

Discount for mounting

Quality

Date of experience: April 24, 2024

Thumbnail of user johnh10177
California
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

My experience with your staff is always outstanding

Reason I chose this business:

The product, staff, location.

Quality

Date of experience: April 25, 2024

Thumbnail of user barrys826
Florida
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

CycleGear is always easy shopping, best of all the parts are in stock!

Reason I chose this business:

Previous purchases of great products, in stock and at the right price

Quality

Date of experience: April 25, 2024

Thumbnail of user devenb11
California
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Great experience ordering online in my local store

Quality

Date of experience: April 24, 2024

Thumbnail of user duanei11
Oregon
2 reviews
0 helpful votes
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March 30th, 2024
Verified purchase

Order took less than a week to receive. Product was in stock and delivered defect free. Customer service was excellent.

Reason I chose this business:

Great selection of products and services. Knowledgeable staff.

Reason I chose this product:

It’s what I wanted.

Quality

Date of experience: March 20, 2024

Thumbnail of user vonl11
North Carolina
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Great Experience, got exactly what I needed in a great timely manner.

Reason I chose this business:

Gloves, grips Ana glue

Reason I chose this product:

For my motorcycle and protection

Quality

Date of experience: April 23, 2024

Thumbnail of user willd247
Texas
2 reviews
0 helpful votes
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April 6th, 2024
Verified purchase

Love the pants. They fit true to size on me. I feel safe riding in them and I can wear them at work!

Quality

Date of experience: March 27, 2024

Thumbnail of user paulp2667
Ohio
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Easy to use we site. Good video review of helmet made it easy to decide it was right for me.

Reason I chose this business:

Found online

Quality

Date of experience: April 23, 2024

Thumbnail of user dianew2015
Minnesota
1 review
0 helpful votes
  • Send Message
April 9th, 2024
Verified purchase

I found a helmet I liked and fit well but I wanted a different color. They were able to order one for me in White

Reason I chose this business:

Location was convenient

Reason I chose this product:

Well made and fit well

Quality

Date of experience: March 30, 2024

Thumbnail of user angelr637
Rhode Island
1 review
0 helpful votes
  • Send Message
April 6th, 2024
Verified purchase

They make it easy for you to order parts or gear that they don't have in stock but this time they forgot to call me.Overall pretty good service

Reason I chose this business:

Closest motorcycle shop to me

Reason I chose this product:

Recommendations from the store

Quality

Date of experience: March 27, 2024

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From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Brand Reputation Management
Typically responds within 3 days

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